Black Gardenia

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Shop policies

Last updated on May 9, 2022

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Hello, and thank you for visiting the Black Gardenia Etsy Shop! Black Gardenia is focused on the combining the old with new to create unique, one-of-a-kind pieces for your wardrobe & accessories closet. Feel free to take a look around and email me with any questions or custom requests! Thanks again, and live creatively!

Accepted payment methods

Returns and exchanges
Each item in the shop is hand made by me with love and attention to detail and many are made from recycled materials. Because of this, they will not have the look of mass-produced perfection (thank goodness!).
Clothing: I do attempt to measure all my items very closely, but due to the nature of vintage & repurposed materials, all sales are final.

Hats & Accessories: All of our hats & accessories are made by hand. If you are unhappy with your new hat, please let me know, send it back and I will fix it for you. If the hat is damaged in transit, I will happily replace it for you free of charge.

Vintage Items: All Sales are final.

I want my customers to be happy, and will do what it takes to make that happen. Please contact me with any questions!
Payment on purchases is expected within 24 hours of order. If payment is not submitted within 2 days of order, I reserve the right to cancel the sale. I currently accept PayPal and, in special circumstances, a personal check (which has to clear before I'll ship your order).

NEW TO ETSY? Here's a helpful guide to making your first purchase:
Items are shipped within 5 business days of order via USPS. Insurance is optional, and left up to the discretion of the buyer. I am not responsible for lost, stolen, or damaged-in-transit items. Please note in the comments to seller box at time of purchase whether you would like to opt for insurance and I will invoice you the adjusted amount. Unless otherwise stated in the message to seller box, all items will be shipped to the address listed on your PayPal account.

International buyers: Please contact me if you have questions about shipping to your country; I am happy to give you a quote! Please note that you are responsible for any customs fees incurred with shipping.
Additional policies and FAQs
If you are interested in a custom design please don’t hesitate to contact me. I enjoy working closely with customers to create something special for yourself, a gift, bridesmaids, weddings, events, etc!

I do accept gift orders. I will wrap your order, include a gift tag and ship directly to the recipient. If you are placing a gift order, please submit all information in the
message to seller box at the time of purchase. There is no additional charge for gift wrap or drop shipping.

Please contact me for details. Minimum order $200.