BlackheartJewellery is taking a short break
miranda on Jun 29, 20215 out of 5 stars
when these came in the mail the packaging was absolutely gorgeous!! these looked even prettier in real life then the photos and they were exactly the vibe i wanted!! i would definitely it again from this shop, the customer service and shipping is wonderful 🥰
Brinley on May 30, 20215 out of 5 stars
Absolutely stunning earrings, of amazing quality! I would definitely buy from the seller again. They wrote a lovely message to me to thank me for purchasing, and the packaging was beautiful.
Aleysha on Apr 14, 20214 out of 5 stars
Beautiful necklace. only problem that is out of sellers hands was with delivery. I opened package and necklace was tangled in a knot, took me a few minutes without breaking it to untangle it. overall happy with purchase, necklace is beautiful.
neverlandbarrie on Mar 8, 20215 out of 5 stars
The packaging was absolutely stunning. The jewelry is gorgeous. I’m so in love with it
charlize on Feb 16, 20215 out of 5 stars
came super quickly & in lovely packaging. the product is super well made!! 100% recommend
Emma on Nov 18, 20205 out of 5 stars
My absolute favourite jewellery! Jules is delightful! Packaging is gorgeous and shipping was fast. Couldn’t be happier! Thank you so much! 🖤
ava on Nov 17, 20205 out of 5 stars
Amazing! The earrings are absolutely beautiful as was the packaging! Great customer service and overall experience 🖤🖤🖤🖤
Shelby on Nov 2, 20205 out of 5 stars
Such a pretty necklace, I love it so much, super happy! And arrived very quickly too <3 Thankyou!
Brooke on Oct 22, 20205 out of 5 stars
Its so beautifully made, I love it so much
Syanne on Oct 7, 20205 out of 5 stars
If you are looking for something elegant to wow others this page is the perfect place.
Not only the jewellery is high quality but the customer service is outstanding. The shipping box is adorable and nicely personalized too. 🖤
I highly reccomend getting anything from this etsy page! It helps support artists/creators and leaves you with a elegant piece.
🖤 You will not be dissapointed.🖤
It all started with creating jewellery that I wanted to wear...
Hello. Welcome to Black Heart Jewellery. My name is Jules and I’m so glad that you found your way here.
I have been a creative soul for as long as I can remember and have dabbled here and there with many creative paths over the years. I ventured onto the path of jewellery creating when I could never find anything in the shops that was ‘me’. So I purchased some beads and other supplies and taught myself how to create the necklaces, bracelets and earrings that I wanted to wear. Through the compliments that I received, along with the encouragement of family and friends I began Black Heart Jewellery in March 2009.
In early 2014, I made the difficult decision to pause Black Heart Jewellery. This saddened me greatly but I had family commitments that needed my full attention and time. But I kept hold of my tools and supplies as I always believed there would come a day when I could dig my hands through those beautiful black beads and create jewellery once again. So here I am and it feels so wonderful to be back!
I work from my home in Sydney, Australia where you will find me sitting amongst containers of beads and jewellery findings and getting lost in my creations. Black Heart Jewellery is solely operated by me and it provides me many opportunities to be creative as well as refine and learn new skills. I take pride in my jewellery creations and my personal ‘rule’ is to only put jewellery pieces in my shops that I really love and would wear myself. I also believe in treating others how I would like to be treated and I use this philosophy for each one of my customers.
I’d like for you to get to know me a little better so here are some of the things I have a fondness for:
🖤 Period dramas. I usually have one playing while I’m creating jewellery and they often cause me to ponder why on earth did men stop wearing cravats & waistcoats.
🖤 Fountain pens, ink and notebooks (preferably ones that look like old journals) and wax seals (that’s why you get two of them with your BHJ order).
🖤 Exploring secondhand book and clothing shops. I have a stockpile of black dye for all those wonderful clothing finds that aren’t black.
🖤 Victorian era is my favourite historical period.
🖤 Gothic Architecture. I have many books on this subject. I also have a rather large collection of photos that I took during trips to London.
🖤 Reading. Would it surprise you if I tell you that I very much enjoy reading authors such as Charles Dickens, Charlotte Bronte, Jane Austen and others? I love getting lost in a novel set in a historical period.
🖤 Autumn and rainy days. I always feel far more inspired on these type of days.
🖤 Animals. I love them and enjoy their company. Nothing like a furry or feathery friend.
🖤 Gardening. I have a vegetable garden that is my earthly sanctum. For someone who doesn’t like being out in the sun & lives in Australia this can be a challenge at times but I do try to make it work as there’s nothing like eating produce that you’ve lovingly tended to for weeks and weeks.
Although I’m an introvert, I do like meeting new people. Especially kindred spirits. So please say hello to me here or over on Instagram. Also, please contact me if you have any questions about the jewellery pieces. I’m happy to help whenever I can.
Also, if you enjoy seeing behind-the-scenes photos then I post those often over on Instagram.
Black Heart Jewellery 🖤
Jewellery Designer & Creator
My name is Jules Lowe & I'm a creative soul who lives in Sydney, Australia. I love being able to share my jewellery designs with you.
Accepted payment methods
Returns and exchanges
I gladly accept returns and cancellations
I don't accept exchanges
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
Earrings cannot be returned due to health regulations.
Shipping costs are non-refundable and the customer is responsible to pay for the postage costs associated with returning the item.
I will endeavour to do my best to have all orders ready to be shipped within 1-3 business days. If there is ever a delay in preparing your order then I will contact you. Orders are taken to the Post Office on Tuesdays and Fridays.
SHIPPING INFORMATION & DELAYS DUE TO COVID-19:
Due to flight cancellations and government restrictions because of COVID-19 there are currently major international shipping delays and orders will possibly take 2-4 weeks longer than usual.
From the 3rd of April 2020 until further notice, Australia Post has suspended their “Economy Air” international delivery service for parcels to all countries, territories and regions. Therefore I am only able to send international orders using their ‘Standard’ international service until other shipping options are available.
Australia Post has regularly updated information of what the current delays are from Australia to your country:
GIFT WRAPPING & PACKAGING:
I have put a great deal of thought and care into choosing my packaging as I want to convey to each of my customers that I truly appreciate them.
Every order will be placed in a gift box that will be wrapped in tissue paper with lace and ribbon. Each of my shop listings has a photo of the gift boxes and packaging for your reference. The wrapped gift boxes are placed in black shipping boxes which will help to keep your jewellery safe until it reaches you.
CUSTOMS & IMPORT TAXES:
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Additional policies and FAQs
At this time, I am unable to accept custom orders.
If your package does not turn up within the expected timeframe, please contact me and I will do my best to rectify the situation.
Please be aware that I don't consider a parcel 'lost' in the post until it has been a full 70 days from the date of shipping, and I will not replace an item sooner than this. Normally this time is much shorter, but due to the large shipping delays because of COVID-19 this time has been extended.