BlackLotusDesign
Top shop for gifts.
Buyers bought gifts from this shop and gave them 5-star reviews!
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Reviews
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stefan on Jan 20, 2020
1 out of 5 starsThe ring was not send to my adress, so I did not get anything für my payment. The ring came from Napal and was sent to the consulate of India in Munich ?!. Not to my adress. So anybody wants to be responsibel and now I did pay for the ring and did not get anything. Also etsy did not help, so I cannot recommend the seller or etsy anyway. Better buy in a real shop!
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Rachel responded on Apr 13, 2020
A resolution was reached with the buyer and they were refunded by Etsy. The package was addressed correctly and was marked as signed for at the correct address by DHL. The buyer stated that they had not received the item. While I was working to resolve this with DHL the claim was escalated with Etsy and this feedback was left. It was a unique situation and it needed more time to be resolved. I only use reputable couriers for my deliveries and offer full tracking and assistance with delivery issues for my customers.
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Beth on Dec 28, 2019
5 out of 5 starsI’m delighted - Beautiful ring! The seller was a great communicator too. Many thanks!
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w7znaboe on Nov 23, 2019
5 out of 5 starsThis ring is awesome ! Beautiful pattern and good quality overall. Happy.
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Ame on May 20, 2019
5 out of 5 starsGorgeous quality! Great communication. I would order again! Thanks so very much!
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Peah on Apr 1, 2019
5 out of 5 starsShipped Quickly. Beautifully made quality jewelry.Love this Shop.
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Georgeta on Dec 30, 2018
5 out of 5 starsThis simple but gorgeous ring was perfectly crafted - the ring I received match perfectly the image as I was looking for a green tourmaline in exactly that tone. The owner promptly responded all my questions prior to order and delivered the product without delay. At a local jeweler I was asked for three time the price... Overall, I was very happy with this purchase.
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rossini19 on Jul 10, 2018
5 out of 5 starsAbsolutely delighted with my earrings. Thank you for such a lovely product.
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Reviewed by Inactive on Dec 30, 2016
5 out of 5 starsi love it! Arrived sooner than I thought, and it was such a pleasant surprise! Thanks!
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BRPH on Nov 8, 2016
5 out of 5 starsBeautiful ring! I absolutely love it! The Imperial Topaz is delicate and so very sparkly, and the setting is elegant and refined, perfect in every aspect! Thank you Rachel 💐, you are a true artist, a master in your field, and such a pleasure to deal with!
About BlackLotusDesign
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My work bench on the day I set up my own workshop. It has never been this clean since! -
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Gorgeous Kathmandu where I am lucky to spend my time -
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A little hike out of the city
Everybody needs some sparkle in their everyday life. I focus on quality craftsmanship and beautiful gemstones to provide a little joy every time you look at a piece of my jewellery.
I trained in traditional goldsmithing techniques in Nepal so when you buy from me you get the wisdom of generations of goldsmiths in a piece of jewellery you can hand down for generations too.
I first came to Nepal from Ireland in 2008 in search of adventure and I definitely found it. I studied for my apprenticeship in a little workshop in the heart of Kathmandu. I view every piece of jewellery that leaves my shop as a little piece of art sprinkled with a sense of adventure. My aim is for you to be delighted to wear something that I have meticulously handcrafted. I love sending my jewellery off to its new home to continue its story.
In 2020 I began working with Ramhari, a highly respected goldsmith in Kathmandu. The impact of covid-19 combined with the markets demand for mass produced jewellery means the demand for his high quality work has diminished. I have known him for many years and he feels as passionately as I do about quality handmade jewellery so I am excited to work alongside him.
Shop members
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Rachel
Owner, Designer, Maker
Maker, animal lover, explorer
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Ramhari
Maker
Ramhari is an experienced and incredibly skilled goldsmith who works alongside me to bring my sketches to life
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Items on sale
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
Custom and personalized orders
I cannot currently take custom orders.
Can I return or cancel items?
Items can be returned for a refund, just contact me within a week of receiving the item. The customer is responsible for any return shipping fees.