blackmarketintl

Custom Made Wax Seal Stamp for Wedding & Invitation

Hong Kong · 4730 Sales

blackmarketintl

Custom Made Wax Seal Stamp for Wedding & Invitation

Hong Kong 4730 Sales On Etsy since 2011

5 out of 5 stars
(1007)

Announcement   We are the professional custom made wax seal provider Blackmarketintl.
Welcome!

Handling time: 5-12 days, all orders will ship out with registered mail with tracking no.
United States, Canada, Australia, New Zealand, Great Britain, Russia,
France, Germany, Norway, South Korea, Singapore and Vietnam order are now given a full tracking no.
Others are depend on local government post.
We provide solutions and quality service^^
Retail and wholesale are welcome!

Please visit our second store for the Bridal Bouquets.
https://www.etsy.com/shop/BestMomentWedding
Combined shipping could be arranged by request.

If you are pleased with your purchase please come back and leave a review^^

With Love~
Annie & Jacky

Announcement
Last updated on Feb 18, 2016

We are the professional custom made wax seal provider Blackmarketintl.
Welcome!

Handling time: 5-12 days, all orders will ship out with registered mail with tracking no.
United States, Canada, Australia, New Zealand, Great Britain, Russia,
France, Germany, Norway, South Korea, Singapore and Vietnam order are now given a full tracking no.
Others are depend on local government post.
We provide solutions and quality service^^
Retail and wholesale are welcome!

Please visit our second store for the Bridal Bouquets.
https://www.etsy.com/shop/BestMomentWedding
Combined shipping could be arranged by request.

If you are pleased with your purchase please come back and leave a review^^

With Love~
Annie & Jacky

Black Market

Contact shop owner

Black Market

Reviews

Average item review
5 out of 5 stars
(1007)
andrea

andrea on Jul 19, 2016

5 out of 5 stars

I'm using this for my wedding save the dates and invitations and they look absolutely amazing! It's also making the dreaded process of putting together invitations a lot more fun and entertaining =)

View all 1007 reviews

Updates

Making a own design is not a hard thing. Contact us, we will help you work out the pretty design on your stamp.
Full set of 26 alphabet letters wax seal stickers are sent to Australia this week. Feeling great!
Playing around with my new Pearlex pigment gold powder on the seals. Follow us on our Instagram @blackmarketintl to see how I make this.

Tagged in this photo

View all 21 updates

About

Black Market Wax Seal Stamp and Leather Stamp

Founder

AnnieW - Handles the operations, customer service, and product development.
JackyW - Responsible for design, marketing, and the financial and business development section.

About Black Market

Black Market Wax Seals and Leather Stamps (the ‘Black Market’) was founded in November of 2011. Initially called “Black Market Intl,” we have formally incorporated as of November 2013 under the name “BM Holdings Limited”. We have rebranded ourselves as “Black Market Wax Seals and Leather Stamps” in order to better represent our business nature.

Well Recognised

Black Market is one of the world’s largest distributors of stamps and seals and is one of the top sellers on popular retail sites like Ebay and Etsy. We handle thousands of transaction every year and our customers come from every corner of the world. As of July 2014, we have shipped our products to 63 countries. Our top ten markets are: the United States, Australia, Canada, the United Kingdom, Singapore, Hong Kong, France, Brazil, Norway, the Netherlands.

Black Market has built a good reputation for highly personalised service, exceptional product quality, and incomparable customer service. We are well recognised in public forums and have received positive feedback from thousands of customers on online auction platforms, social media sites, and numerous blog posts. We have earned 100% positive feedback on every auction platform and are a top-rated seller on eBay for a reason.

Product and Service

Black Market is dedicated to providing comprehensive range of products includes wax seals, leather stamps, soap stamps, rubber stamps, and embossing tools. All stamps are customisable in design, size and shape.

Development

In addition to Black Market, we launched a new brand, Best Moment, in June of 2014. Best Moment is our flagship store for all things wedding. In the early stages of this new start up, we already have introduced fabric bouquets for both pre-wedding and day of celebrations.

Our vision is to become an established retailer in the wedding business by providing our customers with everything they need on their big day.

Contacts

We welcome retail and wholesale customers, so please feel free to contact us for details.
Customer Service and Complaint - service [!at] blackmarketintl.com
Operation and Order - ops [!at] blackmarketintl.com
Whole Sales and Business Development - jacky@blackmarketintl.com

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Shop members
  • Annie and Jacky

    Owner, Maker, Designer

Shop policies

Last updated on April 16, 2016
Welcome to Black Market!

Accepted payment methods

Payment
Payment Policy

A. Payment Methods
1. PayPal
2. Credit Card (payment through PayPal*)
*PayPal accept VISA, MASTER and AMEX credit card without PayPal account

B. Order Cancellation
1. Order cancellation only applicable to non-custom item.
2. Order cancellation is accept within 3 days from date of order placement
Shipping
Shipping Policy
We ship order to worldwide exclude Africa. Delivery time is subjected to location.

A. Order Handling
1. The handling and production time is no more than i) 10 DAYS from purchase for non-custom made order and ii) 12 DAYS from the date of custom made draft confirmation we received for custom made or special request order. Over the standard timing, we will notify you upon receive your order. The order is dispatched in batch once a week on Saturday or Sunday. Weekly order cut off time is Monday 21:00 (GMT+8) (the ‘Cut Off Time’), order place before cut off time will be dispatched on the coming weekend. After the cut off day, the orders will be dispatched on the next weekend shipment. Below is the illustration of purchase before cut off (example 1) and purchase after cut off (example 2 & 3).

B. Standard Shipment
The shipping is defaulted Hong Kong Post with registered standard international airmail unless otherwise specified.

1. Estimated shipping time of standard shipment# for major countries,
- United States, 5 - 10 days.
- Canada, 5 - 14 days
- United Kingdom, 10 - 21 days
- Australia, 5 - 14 days (WA, Australia 7 - 14 days)
- New Zenland, 7 - 14 days
- The rest of countries not listed in above, 10 - 21 days

C. Express Shipment
Upgrade shipment of express mail service (EMS) and international express service (i.e. FedEx) is available. The express fee is varying from cities and countries. Please contact us and provide your ZIP code and address for quote. Please contact our operation section at ops [!at] blackmarketintl.com.

1. Estimated Shipping time of EMS# for major countries,
- Australia: 2 - 6 days
- Austria: 1 - 3 days
- Belgium: 2 - 3 days
- Brazil: 1 - 5 days
- Canada: 2 - 8 days
- France: 2 - 10 days
- Germany: 1 - 2 days
- Greece: 1 - 3 days
- Ireland: 2 days
- Mexico: 3 - 4 days
- Netherlands: 2 - 3 days
- New Zealand: 2 - 3 days
- Russia: 1 - 5 days
- Spain: 3 - 5 days
- Singapore: 1 - 2 days
- Sweden: 1 - 2 days
- Switzerland: 1 - 3 days
- Taiwan: 1 - 2 days
- UK: 2 - 5 days
- US: 2 - 5 days
- UAE: 1 - 2 days

D. Estimated Shipping Time# of FedEx
In most of the countries, FedEx provide next day delivery, details please contact operation section at ops [!at] blackmarketintl.com.

E. Tracking
Once the order is dispatched, a notification of shipment and tracking number will be upload to sales platform or by email in 12 hours. You can track your order online at carrier website, please be noticed that full tracking is not supported by some countries, please contact us or your post office for further detail. The certificate of posting (COP) can be provided as per request, should you need the COP, please contact operation section at ops [!at] blackmarketintl.com

F. Buyer Risks
All the shipment is under C&F international trading term and condition. Buyer takes all the risk once the order is accepted by carrier. If the order has not yet arrived after 30 days from the day of shipment, buyer can request us to initial a cross-broader investigation procedure of the shipment. The investigation may takes up to 3 months. Completed of investigation, our carrier will provide the proof of successful or failed delivery.

Remarks
#All above time is for reference only, we do not guarantee the delivery make within the time estimation. The actual time of delivery will depend on buyer local postal service quality and others uncontrollable factors includes but not limit to weather, postal checking and custom inspection delay.
Refunds and Exchanges
Refund and Exchange Policy

A. 14 Days Refund Policy
1. All product, unless otherwise specified, is covered by 14 days return policy from the date of purchase (both day inclusive)
2. The refund ONLY applicable to non-custom item.
3. Shipping fee is not refundable.
4. Buyer has to bear for the shipping cost of refund item.
5. Return have to initial within 14 days upon receive of item.
6. Item must be in NEW & UNUSED condition otherwise a 40% restocking fee will apply.
7. Return item has to be returned with unique return reference number. Do not ship the item back without return reference number; otherwise refund is unable to proceed.
8. Item has to be return with tracking number. No tracking number is not accepted for proceed refund.

B. Procedure for Refund
1. Contact us at service [!at] blackmarketintl.com with following detail
a. Purchase Platform
b. Purchase Date
c. Name of Receiver
d. Receiver Address
e. Return Item and Quantity
f. Reason of Return
2. We will confirm the return by email you with a unique return reference number and our address.
3. Print out the email with unique return reference number and attach to the return item.
4. Ship it back to provided address
5. Provide the tracking number of the returned item to our email, service [!at] blackmarketintl.com
6. Once received of the return product in good condition and fulfilled the terms and conditions.
7. Refund will be made to your PayPal payment account within 3 days upon receiveing of return item.
8. We do not responsible for the postal lost of return shipment.

C. 90 days Exchange Policy Terms and Conditions
1. All products, unless otherwise specified, is covered by 90 days exchanges policy from the date of purchase (both day inclusive).
2. In the event of defect in product quality and damage in product (the 'problem item'), you can return the problem item to us and exchange for a brand new replacement item (the ‘replacement’).
3. This policy does not cover the damage caused from failure to follow proper instructions.
4. The problem item can only exchange for the same model, same specification and same design of product.
5. Replacement cannot exchange for cash or other products.
6. Buyer have to bear for the return shipping cost of problem item, we bear the shipping cost for replacement.
7. Exchange has to initial within 90 days from purchase date (both days inclusive).
8. Problem item has to be returned with unique exchange reference number. Do not ship the item back without exchange reference number, otherwise refund is unable to proceed.
9. Problem product has to be return with tracking number. No tracking number is not accepted for proceed exchange.

D. Procedure for Exchange
1. Contact us at service [!at] blackmarketintl.com with following detail
a. Purchase Platform
b. Purchase Date
c. Name of Receiver
d. Receiver Address
e. Problem Item and Quantity
f. Reason of Exchange (defect / damage, please provide detail in brief)
2. We will confirm the exchange by email you with a unique exchange reference number and our address.
3. Print out the email with unique return reference number and attach to the return item.
4. Ship it back to provided address
5. Provide the tracking number of the problem item to our email, service [!at] blackmarketintl.com
6. Once receiving of the return product fulfilled the terms and conditions, we will prepare a brand new item and ship it back to you.
7. The handling and production time is no more than i) 10 DAYS from date of receive for non-custom made order and ii) 12 DAYS from date of receive for custom made or special request order. Over the standard timing, we will notify you upon receive your order.
8. We do not responsible for the postal lost of return shipment.
Additional policies and FAQs
General Terms and Conditions
BM Holding Limited (the ‘BM’) reserves the sole right to vary or cancel all or any of the policy and/or amend or alter these Terms and Conditions at any time without prior notice. In the event of any dispute, the decision of BM shall be final and conclusive.