BlackTreeLab

BlackTree designer handmade jewelry

Ubud, Indonesia | 3008 Sales

BlackTreeLab

BlackTree designer handmade jewelry

Ubud, Indonesia 3008 Sales On Etsy since 2014

5 out of 5 stars (655)
Natalia

Contact shop owner

Natalia

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Reviews

Average item review
5 out of 5 stars
(655)
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quality 92 shipping 70 customer service 70
View all 655 reviews

Updates

Gentle flower design and sky blue Aquamarine combined in the new "Mirra" ring. For your pleasure!

About

Lifelong jewelry story

BlackTree is the project of Russian designer and jeweler Dmitry Kuzin. Having started his career in a large jewelry company in 2003, he learned all the steps of creating jewelry, from the most simple and ordinary to the most technically difficult. 2008 was a turning point for the master: he reserves prestigious job and started his first travel to India. After long pilgrimages to ancient temples and the Himalayan ranges, he returned to Moscow and opened his own workshop BlackTree.

We believe that everyone is a jewel in itself and our task is just to help discover it. Each BlackTree creation is separate and complete statement, which should find its destination. Design of our jewelry is inspired by the heritage of ancient cultures and natural elements from around the world.

Dmitry doesn't stop to explore the World. He have made second workshop in Ubud, art center of magical Bali island, where he live with his wife and two little sons now. He is totally inspired by balinese culture and going to work here for some time... Until the time to explore new places comes.

Shop members

  • Dmitry

    Owner

    Goldsmith, designer

  • Natalia

    Assistant

Shop policies

Last updated on November 4, 2018
Welcome to BlackTree Jewelry!

We are Dmitry and Natalia. We are from Moscow originally, currently live and create in Bali, Indonesia.

We use only fine silver or gold and highest quality gemstones. All our creations are made by hands and unique in their own way.

Accepted payment methods

Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
100% Satisfaction Guaranteed - Return for full refund (minus the shipping fees) if you are not completely satisfied. We accept returns for any reason within 14 days of date of delivery. The item must be returned in the same condition as when shipped with all original packaging, tags and papers. Shipping fees for return goods is on buyer.

We don't accept returns on custom design orders.

Please contact us if you have any questions regarding our return policy.
100% Satisfaction Guaranteed - Return for full refund (minus the shipping fees) if you are not completely satisfied. We accept returns for any reason within 14 days of date of delivery. The item must be returned in the same condition as when shipped with all original packaging, tags and papers. Shipping fees for return goods is on buyer.

We don't accept returns on custom design orders.

Please contact us if you have any questions regarding our return policy.
Payment
We accept PayPal as well as Visa, Master, Discovery, American Express cards through PayPal from anywhere in the world. You do not need to have a PayPal account in order to make a payment.
Shipping
READY TO SHIP items will be shipped next 1-5 business days upon receipt of payment.
Please allow 10-21 business days as MADE TO ORDER are made just for you.
Time of creation depends on difficulty of creation. It's different for each item. You can find information about processing time in each model description.

Please send us a message if you need a rush order, we will see what we can do. Your package will be sent as soon as the item(s) are ready.
READY TO SHIP items will be shipped next 1-5 business days upon receipt of payment.
Please allow 10-21 business days as MADE TO ORDER are made just for you.
Time of creation depends on difficulty of creation. It's different for each item. You can find information about processing time in each model description.

Please send us a message if you need a rush order, we will see what we can do. Your package will be sent as soon as the item(s) are ready.

1) We provide EXPRESS WORLDWIDE SHIPPING for all items in our shop. All items ship via EMS (Express Mail Service) or DHL. It includes tracking number for all packages.

Please make sure your Etsy shipping address is correct. That is the address where your order will be shipped, unless otherwise advise.

ATTENTION: We need your contact phone number for the delivery. Please leave it as note to your order!!!

Express Delivery takes approximately 4-8 days to USA, Canada; 6-10 days to Europe.

Please note that delivery time may vary and we cannot be held responsible for any delays caused by mail service.


All orders will be sent in a special bags for protection and safe travels.


Please Note:

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to buying.
Additional policies and FAQs
CUSTOM ORDERS and CUSTOM SIZED JEWELRY:

Items in our shop may be customized. If you see a piece of jewelry that you would like with a different stone or changed slightly in some way, please contact us and we would be happy to help you.

Full payment is required for all custom orders prior to production and shipment.
CUSTOM ORDERS and CUSTOM SIZED JEWELRY:

Items in our shop may be customized. If you see a piece of jewelry that you would like with a different stone or changed slightly in some way, please contact us and we would be happy to help you.

Full payment is required for all custom orders prior to production and shipment.

Time frame for completion of custom jewelry and jewelry custom sized for the individual will vary depend on how many projects we have on our bench, what materials we may need to order and how intricate the custom jewelry is. It could take a few days to create and ship your jewelry or up to 4+ weeks for more elaborate custom work. The best way to get an accurate time frame on custom orders is to contact us. We are flexible with deadlines and we are happy to work with you if you need your jewelry by a certain date.

Ring Sizing - Make sure you know your ring size before ordering. It is up to you to provide an accurate ring size. If you need help with sizing, you can visit your local jewelry store to get the most accurate size.

HOW TO CARE

Please don't wear you jewelry in salt water or in swimming pool with chlorinated water.
Please note that cleaning oxidized sterling silver the same way you would polish normal silver will ruin the oxidization and completely alter the appearance and style of the piece. Silver polish is especially dangerous as it is actually designed to remove oxidization and tarnish.
Pour the warm water and dishwashing liquid into a bowl big enough to hold your oxidized silver and stir or swirl gently to mix. Use only warm water in this stage; hot water can affect the oxidization.
Put your silver into the solution in your bowl.
Wait 10 to 20 minutes until any visible dirt or residue on your silver is softened. You can gently clean with soft toothbrush as well.
Dry your silver gently with your soft towel. Do not rub the silver roughly with the towel, as this may remove or damage the oxidization.