bleakhounds

Preston, United Kingdom · 310 Sales

bleakhounds

Preston, United Kingdom 310 Sales On Etsy since 2008

5 out of 5 stars
(87)

Announcement   HAPPY NEW YEAR TO ALL MY CUSTOMERS!



Welcome to BleakHounds Design. Please feel free to browse my shop, you are more than welcome.

This shop only shows a small selection of what I have available, please view my website for all my items:

www.bleakhoundsdesign.co.uk

All the items I sell are all handmade by myself. I use only quality materials in the manufacture of my products. I do not compromise on quality. All items come in a variety of styles and sizes. It would be impossible to list them all. If there is something you require and cannot see, or an item you like but would like in a different size or style, please do not hesitate to ask.

Have a great day and thank you for visiting my shop.

Jackie Gunn

Announcement

Last updated on Dec 31, 2016

HAPPY NEW YEAR TO ALL MY CUSTOMERS!



Welcome to BleakHounds Design. Please feel free to browse my shop, you are more than welcome.

This shop only shows a small selection of what I have available, please view my website for all my items:

www.bleakhoundsdesign.co.uk

All the items I sell are all handmade by myself. I use only quality materials in the manufacture of my products. I do not compromise on quality. All items come in a variety of styles and sizes. It would be impossible to list them all. If there is something you require and cannot see, or an item you like but would like in a different size or style, please do not hesitate to ask.

Have a great day and thank you for visiting my shop.

Jackie Gunn

Jackie Gunn

Contact shop owner

Jackie Gunn

Reviews

Average item review
5 out of 5 stars
(87)
sgdahound

sgdahound on Mar 7, 2017

4 out of 5 stars

Made very well. Fits perfect

Valérie Beaufils

Valérie Beaufils on Dec 12, 2016

5 out of 5 stars

Toujours aussi satisfaite ! Manteau de bonne qualité, envoi rapide et soigné. Le vendeur est très communiquant et très sympathique. Merci !

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Updates

This is a customer order shown here to display the vast colour range/combinations you could have.

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From the work table to a finished customer order

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From the work table. Customer Order in the making

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Shop policies

Last updated on July 18, 2014
Welcome to BleakHounds Design.

All the items sold on Etsy are made by myself with care and attention to detail using only quality materials.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Payment is preferred via paypal for all transactions as this is instant and I can send the product straight out to you. For UK purchasers I am happy to accept cheques but I do require seven working days for clearance before the item is sent out. Please contact me for details of where to send the cheque. Payment for all items purchased must be made within 24 hours.
Shipping
All items purchased by customers in the UK will be sent out by Royal Mail 1st Class Recorded Delivery which will give a tracking number and require a signature upon arrival. From 2 April 2013 standard Royal Mail 1st Class post only includes insurance up to the value of £20. Larger value orders will have to be sent Special Delivery to ensure that these are insured to the value of the order for the Customer's benefit.

From 2 April 2013 items to overseas destinations will be sent as follows:

Collars and small items under the value of £20 will be sent via Standard Royal Mail Airmail. This service does not offer any tracking facility. It is requested that if you require a tracked service that you request this prior to purchase and the listing can be updated to offer this service for you.

All items over the value of £20 will be sent by either Royal Mail International Signed for or Royal Mail Airsure. The service used will depend on what is available in the country of destination as not all countries accept Airsure.

All orders will be processed within the timescale listed. Any delays, during our busy periods, will be notified.
Refunds and Exchanges
Due to the nature of the goods made and the fact these I made to order I generally do not accept returns.

Should a return/exchange be agreed upon the policy will be as follows:

COLLARS

Any collar to be returned/exchanged should be in NEW CONDITION, FREE FROM HAIRS AND FIT FOR RE-SALE.

Returns for a refund - the refund will be for the cost of the collar only and will not include postage. It is recommended that when returning your item that you choose a form of postage that includes insurance/proof of delivery. BleakHounds Design can accept no liability for any item that does not reach us or arrives back damaged.

Returns for exchange - At the time you request an exchange I will issue a Paypal invoice to cover the exchange and postage charge. On receipt of payment your exchange collar will be sent out. Once your return is received and checked to ensure it is in a condition fit for re-sale then a refund will be made for the collar. All you will be charged for is the cost of sending the collar to you. Collars returned that are not fit for re-sale will not be refunded.

Any collars that have been purchased with FREE POSTAGE will have a $10 re-stocking fee.

Re-Stocking fees for items shipped to the UK receiving FREE Postage will be the cost of the postage.

COATS AND OTHER ITEMS

As these items are made to order I generally will not accept Returns/Exchanges. Should you have contacted BleakHounds Design will regard to sizing and are not happy with the size on arrival I am more than happy to accept one exchange or return unless stated in the listing that returns are not accepted.

On Returns there will be a $12 re-stocking fee to cover the additional costs of postage that have been born by BleakHounds Design. On multiple purchases the re-stocking fee will be the total Postage cost paid by BleakHounds Design to send your order. Your refund will be the value of your order less the postage charge and this re-stocking fee.

Orders that have received FREE postage will have a $25 re-stocking fee to cover the cost of postage to send your order to you. Orders containing multiple items will have a re-stocking fee that matches the cost of the postage.

Returns for exchange - On agreement of an exchange I will raise a Paypal invoice to cover the cost of your order plus postage charge. Your replacement item will be duly sent out to you. It is recommended that you send your return via an insured/trackable service as BleakHounds Design cannot accept responsibility for items that are lost or damaged in transit. Once your returned item is received and checked for being in an acceptable return condition you will be refunded for this item less postage/restocking charges.

Orders that have received FREE postage will have a $25 re-stocking fee to cover the cost of postage to send your order to you. Orders containing multiple items will have a re-stocking fee that matches the cost of the postage.

Re-Stocking fees for items shipped to the UK receiving FREE Postage will be the cost of the postage.

Please ensure that order details are included with your return so that I am able to identify who you are!

BESPOKE ITEMS ARE SOLD ON A STRICTLY NO RETURNS BASIS
Additional policies and FAQs
DISCLAIMER: Each user is responsible for determining the suitability of BleakHounds Design collars or products for their individual needs and living situations. By purchasing , you acknowledge that you accept all responsibility for any accidents, whatever the nature. Collars should be inspected at regular intervals. By purchasing from BleakHounds Design you acknowledge acceptance of my "Terms of Business" and Care Advice. Full details of Care Advice for our products can be found on my Website: www.bleakhoundsdesign.co.uk