Candle Lady Extraordinaire!
It all started in 2004...
Welcome to Bliss Soybean Candles & Gifts ~ an established high-end soy candle vendor based out of the very beautiful Grand Haven, Michigan! My name is Suzanne and I own this wonderful business.
I am proud to say that I have developed all of my own marketing, labels, branding, products, and ideas! My goal in candle making is to provide a high quality product - the best available - while providing an attractive container and packaging. It is true that my products may not be the least expensive but the prices reflect the materials and time I have put into them. I see some pricing that wouldn't even cover the cost of my materials and wonder how people do it!
I started my business by accident... yes, really. I was reading a magazine article about melting old candles together back in 2004 and somehow that led me to the internet to look for soy candle making supplies. I knew back then that soy was much healthier and since I have terrible allergies and asthma, that is a big plus!
As with anything in my life, I just couldn't do something minimal -- I made way too many candles and had to give some away to friends! They loved them which led me to make even more and then I realized I better do a craft show to get rid of them all. That was Garfield Park in 2004 and I did wonderful. And that is where it all began. Word of mouth spread like wildfire and I found myself doing about 20-25 shows a year, building a website, making marketing materials, selling in stores and on EBay, and doing fundraisers. All of that while working a very stressful, more than full-time job as a Human Resource Manager. I put my business on hold for a year and now you just might see me coming back!!!
So stop in and check out my shop! Check my feedback. Talk to my current customers. I have many people who never buy another brand again after trying my candles. I hope you will feel the same way!
Thanks for stopping by!
QUESTIONS?: Please email us at customercare [!at] blisscandles.com. We are happy to help!
BLISS BLOG at: http://blog.blisscandles.com
FACEBOOK FAN PAGES at http://facebook.blisscandles.com
TWITTER at http://twitter.blisscandles.com
PINTEREST at http://pinterest.blisscandles.com
SUBSCRIBE to my Shop Feed: http://www.etsy.com/rss_shop.php?user_id=5098894
♥TEAMS: ~Proud member of Etsy West Michigan (etsywmi team), Design Style Guide (interiordesignteam), and MIcetsy (micetsy team)!~
♥FEATURED SELLER ARTICLE - NOV 2009: http://www.etsy.com/featured_seller.php?featured_user_id=5098894
Accepted payment methods
SHIPPING & PACKAGING RUNDOWN: We ship UPS Ground and USPS (Priority and Parcel Post) and package extremely well. If you want insurance for breakage, please ask. I will send you a PayPal request for the additional cost. Otherwise, your purchase may not be insured for damage unless it is shipped via UPS or has a value under $50 (USPS now provides insurance for items with a value of $50 or less - yea!). I no longer do replacements unless you have insurance.
Refunds and Exchanges
Damaged Items: Your items will typically not be eligible for replacements due to carrier mishandling unless they are shipped via UPS or have a value under $50. If you want to be sure your package has insurance, you must ask at the time of your order. I will send you a PayPal request for the additional cost.
If you purchased insurance and have carrier mishandling, you will be asked to provide a photo of the damaged item. The item will be replaced with a duplicate item or refunded if I am unable to replace the item.
Additional policies and FAQs
Giveaways/Donations: I no longer do giveaways and donations due to some who never used the donations for their intended purpose.