ALadysSlipper

I want you to be happy with your purchase and love it as much as I do. I provide multiple photographs of each item, along with a detailed description, and the opportunity to convo me with any questions. I am also happy to provide additional photos upon request.

If you are unhappy with a purchase please let me know immediately and I will provide you with a full refund minus shipping expenses upon return of the item in the same condition it was purchased - unused and undamaged. The customer is responsible shipping costs to get purchases back to me. You have 5 days following delivery to let me know if you have any concerns.

Please notify me immediately if a purchase arrives in a damaged state and I will refund you after you provide a photograph of the damaged goods.

PLEASE NOTE: I do not offer refunds on upgraded shipping charges that do not make it in time due to issues directly resulting in errors on the part of the USPS.

Thank you!
Amanda

Payment is through Paypal. The buyer must pay at the time the transaction is made. I am happy to send you a friendly reminder if payment is not received at the time of purchase. Unpaid purchases will be canceled after 24 hours and the item will be re-listed. If you are having issues with PayPal or any other aspect of the transaction, please do not hesitate to contact me. I will work with you to accommodate your needs.

You do not need a PayPal Account to pay for your items through PayPal.You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

Direct checkout is also available.

A 5.3% sales tax is added to Virginia residents.

Your purchase will be shipped within 3-5 days following receipt of payment. I can guarantee that I will get your package in the mail swiftly but cannot guarantee USPS delivery times. Even if you purchase upgraded shipping, please be aware that this isn't a guarantee of delivery date by USPS. Please let me know if you want insurance and/or signature confirmation and I will make adjustments to the shipping cost.

Please note that International orders will be shipping First Class and can take anywhere from 1-5 weeks to arrive.

You receive an email notification as soon as I ship but please note that tracking information can take several hours to update with both USPS and Etsy.
Be sure that your Etsy and PayPal addresses are the same or that you leave shipping instructions for me during the transaction. In the event that Etsy and PayPal show two different addresses, your package will be shipped to the PayPal address.

****I am not responsible for impounding by customs on international orders. I am not responsible for any additional customs fees, VAT, duty, taxes or costs associated with international orders. These are the responsibility of the buyer. Please be aware of your country's customs policies regarding jewelry before ordering. Also, Do not ask me to mark your purchase as a gift to avoid customs fees. This is illegal and I will not do it.****

Privacy Policy:

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect:

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It:

I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure:

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention:

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.



All of my items are made in a smoke free home in the backcountry mountains of rural Virginia. All work is supervised by a hound, 5 chickens and a terribly cute little redhead.