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Shop policies

Last updated on December 27, 2018
Barry Palum is an established jeweler in Rochester, New York, believing in the importance of objects that have personal meaning.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Within 7 days of receipt, with prior approval, original unused condition returns will be accepted and refunds made less a 15% charge for restocking > NOTE: special orders and custom design items are not eligable for return.
Major Credit Cards and Etsy Gift Cards using Etsy's shopping cart.
NOTE:8% Sales Tax required on all items delivered in New York State.
Free Shipping within the contiguous United States.
Shipping elsewhere for a small fee dependent upon destination.
Additional policies and FAQs
All rights reserved.
All images & designs are the intellectual property of Barry L. Palum.
Barry L. Palum reserves all rights on all custom designs.