BlueBeehiveStudio

I want you to be 100% satisfied with your purchase! Please read the following policies regarding refunds and/or exchanges:

RETURNS:
* No returns on Custom Orders.
* No returns on Quadrivium Oils
* EARRINGS: For sanitary/hygienic reasons, only UNWORN earrings may be returned.
* STATIONERY: Unopened stationery may be returned


Steps to return an item:
1) Contact me within 5 days of delivery via ETSY.
2) I will provide information to return an item. It must be returned unworn and shipped in original or equivalent packaging to prevent damage when returned. Customer is responsible for postage. I strongly suggest using a tracking number, as the Studio is not responsible for items lost in transit. Please see above for items that can not be returned.
3) When I receive the piece, it will be examined to see if it is in its original condition. The buyer is responsible for any loss in value. I will then reimburse the customer for the value of the piece (minus any loss in value). Original shipping charges will NOT be reimbursed.

I accept PayPal (you do not need a PayPal account to use it), Etsy gift cards, and credit cards.

Currently there are no shipping delays from the studio, however, USPS is experiencing HUGE delays (for some customers it is taking over 2 weeks to get a package in December).


SHIPPING TIMES
* After payment is cleared, orders are generally shipped within 1-3 days (see top for any shipping delay notices!).

HOW ITEMS ARE SHIPPED
* Items shipped within the USA are shipped First Class via US Postal Service. You will receive a tracking number for your order for jewelry pieces.

* If priority or other shipping methods are requested, please contact me prior to the purchase to see if it can be shipped earlier.

INTERNATIONAL CUSTOMERS
* The customer (you) are responsible for any of your country's custom taxes/fees/duties or other charges collected by your country's customs clearance.
* Please note, I will not lower the value amount, or mark purchases as a gift on the customs form.

SHIPPING ADDRESSES & LOST PACKAGES
* Please be sure your shipping address is correct before checking out. I am not responsible for items shipped to an incorrect address!
* If the tracking shows the item was marked as delivered, I am not responsible if it was stolen/misplaced at that point. Please be sure the address you are shipping to is safe!

Quadrivium Oil Purchases
By purchasing a Quadrivium Oil, you agree to hold harmless Quadrivium Supplies, Inc., and Blue Beehive Studio, its owners, employees, staff, affiliates for any loss, liability, damage or costs, including court costs and attorney's fees, that may result from the use of this product by you or any other person. Blue Beehive Studio is not responsible for the use or misuse of this product. In no respect shall Blue Beehive Studio incur any liability or responsibility for the damages arising out of or resulting from, or any way connected to, the use of this product. Use and storage of our products are at your sole risk. It is solely the responsibility of the purchaser to know what they are buying and how to handle and use the oils. Oils are sold as curios only, and Blue Beehive Studio does not provide any warranty of any kind for their purpose. Question regarding Quadrivium Oils should be directed to the company at http://www.quadrivium-supplies.com.


SALES TAX
May be collected at time of payment.


GDPR-compliant Privacy Policy
Information I collect:
1) To fulfill your order, I collected certain information (name, address, details on product you are ordering).
2) This allows me to a) provide my services to fulfill your order, b) settle potential disputes, c) provide customer support, d) retain information about your purchases if required by tax law, e) compliance with Etsy Seller Policy and Terms of Use
3) I do not share your information with any businesses, although Service Providers (such as PayPal when checking out) does obtain your information
4) Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
5) I retain personal information for as long as needed to comply with legal and regulatory obligations, to resolve disputes, and to enforce my agreements, as well as general data to see market trends and business growth.
6) Your rights. You have access to receive a copy of the personal information I have about your order by contacting me through Etsy (this would be the information you used during checkout)
7) Complaints. If you reside in the EU and wish to raise a concern about the information I received from you, you have the right to make a complaint with your local data protection authority.
8) Contact me. If you have any questions, please feel free to use the "CONVO" button on Etsy to send me a direct message. If you want to correct or delete personal information held by Etsy, you can contact Etsy at Etsy.com/help for assistance.