Lynn Voortman

Contact shop owner

Lynn Voortman

Shop policies

Last updated on February 5, 2011
Welcome to Blue Castle Fiber Arts - supplier of natural dyes and knitting / spinning related crafts.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Paypal is the preferred payment method. If for some reason this does not work for you, feel free to contact me to make other arrangements, ie. personal check. No shipments will be made however until payment has been received or a personal check has been cleared. It is appreciated if payment is made as soon as possible after purchase. Items will be reposted if no payment has been made within one week.
Shipping
The natural dye kit weighs just under 1 KG and has been designed to meet requirements for small package surface mail to keep costs down. I generally charge less than the actual cost of postage and shipment is usually pretty quick in the US and Canada. If you do wish to upgrade please let me know but keep in mind the package weight can make it pricey.
Refunds and Exchanges
I believe you will be perfectly happy with any products you order from Blue Castle Fiber Arts and will strive to resolve any issues that may arise. I will accept product back for refund but cannot cover the cost of return shipping. Any damage or loss of the product is covered by postal insurance.
Additional policies and FAQs
Larger amounts of natural dyes can always be ordered either by contacting me or visiting the website: http://www.spin-knit-dye.com.