Blue Kiln Beads

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Shop policies

Last updated on September 14, 2011
Welcome to Blue Kiln Beads where you will find my handcrafted lampwork beads that have been formed in the flame and annealed in my kiln.

I am a discerning bead buyer and bead maker and I would never send you anything that I would not be happy to receive.

Accepted payment methods

Returns and exchanges
All items in my shop are handmade and I do my utmost to take accurate pictures and give detailed descriptions.However, if you find that you are not 100% happy with your purchase let me know within 5 days of receiving your order and we can come to an agreement.
To keep things simple I prefer payment via Paypal.

I will accept payment by cheque from UK customers. Please contact me to arrange a cheque payment. Payment is required within three days of ordering.
I expect my shopping to get to me fast so I will endeavour to get your order to you as soon as possible.

There will be a charge to international customers, as shown in each listing.

Some items, such as my kits, may be made to order. If this is the case there will be a note in the listing with an approximate lead time noted.

I pass the post office on the school run so if your order is in stock it should be with you in 24 hours.

Insurance is not included in my prices but if you require it let me know.
Additional policies and FAQs
Custom orders are very welcome. If you see something here that you would like in a different colour please contact me and we can work something out.