bluelala's Shop Policies
Thanks for shopping bluelala on etsy. Please read our store policies in full before you place your order.
We except payments through Paypal. You can use Paypal with your bank account, debit card or your credit card. Paypal encrypts your sensitive financial information so that the only person who can see it is you.
Your payment is due immediately after you have placed your order. If your payment is not received to us within 5 business days after your order has been placed, your transaction will be canceled and an email will be sent to notify you.
Illinois residents, there will be a 9.25% sales tax fee added at checkout.
All items will be shipped USPS First Class Mail Parcel (with a tracking number) in a padded envelope. If you would like to upgrade your shipping to USPS Priority or Express Mail or would like to add insurance to any item, please convo me before you order and I will adjust the shipping cost.
Refunds and Exchanges
I pay much attention to detail to ensure that all my items are hand made carefully. Please keep in mind that each item is never exactly the same as the next. If you are still completely dissatisfied with your order, email me at: shop [!at] bluelala.com, to let me know why.
You will then be able to return or exchange your item within 14 days from the shipping date. All items must be returned in its original packaging and item must not show ANY signs of wear. Please note that you will be responsible for ALL shipping costs on any returns and exchanges.
Additional Policies and FAQs
I make my jewelry as strong as possible. Still, they are delicate and may need extra care, especially with rings. Please take the following into consideration when wearing:
• Remove ring before washing hands
• Avoid any force that may cause damage
Chicago, IL, U.S.A
email: shop [!at] bluelala.com
Last Updated October 14, 2013