BlueRidgeStitches

Custom Embroidery from the Shenandoah Valley

Grottoes, Virginia
| 4,325 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

BlueRidgeStitches is taking a short break

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Note from shop owner Hi! I am finishing up all of my orders before I go on vacation and spend some relaxing time with family! All current orders will ship before June 30th. I'll be back soon!

Note from shop owner

Last updated on Jun 22, 2022

Hi! I am finishing up all of my orders before I go on vacation and spend some relaxing time with family! All current orders will ship before June 30th. I'll be back soon!

Crystal

Contact shop owner

Crystal

Reviews

Average item review
5 out of 5 stars
(1211)
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About BlueRidgeStitches

Sales 4,325
On Etsy since 2009

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Blue Ridge Stitches

Shop members

  • Crystal

    Owner, Maker, Designer, Photography

    I love sewing and making things from scratch. I'm thankful to be able to do this as my job from my home in the Shenandoah Valley.

Shop policies

Last updated on June 8, 2022
Welcome to Blue Ridge Stitches!
Proofs for RUSH orders needs to be responded to within 24 hours. Proofs for REGULAR orders need to be responded to within 5 business days. Failure to respond to a proof within this time frame means I will stitch the order out as sent to you in the proof message. Proofs are sent through Etsy messages. Please check your messages if you requested a proof. Etsy email notifications often go to SPAM.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Please contact me right away is the item isn't working for you.
If you are unsatisfied with your purchase please let me know within 7 days of receiving your item so we can solve the issue together. Please understand that this is a one woman operation and each item is handmade with great care. I am not a big box store.
** I am happy to answer questions before you make purchases.
**If you have sensitivities to laundry detergents, fabric softeners, etc: You need to contact me BEFORE ordering to make sure the products I use in my home and on my fabrics will not irritate your sensitivities. While I understand this is a frustrating allergy to have, I cannot accept returns because of skin sensitivities.
** I cannot issue returns if the color is slightly different than the sample picture
Payment
I accept Paypal and major credit cards as forms of payment.
I also accept Etsy Gift Cards

I will accept checks from established clients. If you would like to pay by check, please send me a message so I can set that up for you.
For new clients that want to pay by check, I will not begin work on the order until the check has cleared. There will be an additional fee on checks that bounce because my bank charges me a fee on checks I deposit that bounce based on the amount.
Shipping
Ready to ship items are shipped within 3-5 business days after receiving cleared payment.

Custom items are shipped 2-3 weeks after receiving cleared payment, unless otherwise noted on shop announcement or in the shipping information tab for the item. I put a tracking number on items mailed in the US. If you want insurance or signature confirmation on your item that will be an additional cost. If the shipping ends up being much less than what you were charged, I will refund the overage cost to your paypal account or credit card.

International Customers: Please do not ask me to declare a lower value on your packages on custom forms. Doing so is a federal offense that can get both of us in big trouble. International customers are responsible for paying any duties or taxes imposed by their countries' postal authorities. I am required to ALWAYS puts the actual price paid on customs forms.

***Important: I absolutely cannot be held responsible for lost packages. Once the post office has the package, it is totally out of my control. I will work with you to place a claim with the post office, but I cannot give refunds for items lost in the mail.
Additional policies and FAQs
Please do not ask me to copy work done by another company or trademarked names. Due to copyright laws I cannot embroider logos of other companies, schools, teams, etc. onto anything (NIKE, CHANEL, Pro Sports, College sports, etc)

Nobody at my house smokes. I do have a cat and a dog.

Important Overall Etsy Policies:
- The DOs & DON'Ts of Etsy : http://www.etsy.com/dosdonts
- Etsy's Terms of Use : http://www.etsy.com/terms_of_use