BlueRidgeStitches is taking a short break
Brittany on Jun 20, 20225 out of 5 stars
Crystal helped me execute a gift idea for my partner, and I'm thrilled with how it turned out! I was very-specifically trying to mimic a sweatshirt my boyfriend already had, and she freaking nailed it. Great communication and problem-solving to get us to the final design, thanks!! "WHAT. WHERE DID YOU GET THIS. IS THIS REAL? IS THIS OFFICIAL MERCH [of the thing I was replicating]??" - My boyfriend, taken aback by my great gift idea and the spot-on execution of it I'll probably order more just like this, lmao. This is a joke that might keep continuing, but it won't be as big of a surprise next time haha.
Coll on Mar 11, 20225 out of 5 stars
Phenomenal quality, I highly recommend!!
Sign in with Apple user on Jun 21, 20225 out of 5 stars
Love it!! And I thought it had shipped so I messaged the manufacturer. It didn’t yet so I was a little worried it wouldn’t come for Father’s Day. But she had an extra made of a different color thread and asked if I wanted that one shipped. I said yes! And got less the 3 days later perfectly in time. Hope it fits him!!
Sue on Jun 20, 20225 out of 5 stars
These t-shirts were WONDERFUL! I love the material; the fit is exactly as expected; the outline image is great.
Kailey on Jun 19, 20225 out of 5 stars
GREAT customer service. Bought my dad a sweatshirt with his recently passed parents handwriting on it and he absolutely loved it. Very great gift!
Les on Jun 19, 20225 out of 5 stars
I contacted Crystal to see if she could rush order 15 shirts (yes, 15!) for my family event and Crystal DELIVERED! My family loved the shirts. Their first reaction was “this material is nice!” Material was awesome, not that thick heavy shirt nor was it too thin, it was a good weight. During the back and forth exchanges, Crystal was super understanding and flexible. My original font had a weird “o” and Crystal double checked with me and suggested a new font. I’m glad I went with the new font, I would’ve hated the one I choose. With a week before my event I was definitely worried but Crystal checked in with me on her progress along the way. I’m ordering more soon. Now the rest of my family wants one too. 😂
virginia wyngarden on Jun 17, 20225 out of 5 stars
This shirt is an excellent quality and the printed part is as well. It more than met my expectations
Tori on Jun 14, 20225 out of 5 stars
Embroidery is amazing and matched exactly what she sent me! It was a sentimental gift and means the world.
Proofs for RUSH orders needs to be responded to within 24 hours. Proofs for REGULAR orders need to be responded to within 5 business days. Failure to respond to a proof within this time frame means I will stitch the order out as sent to you in the proof message. Proofs are sent through Etsy messages. Please check your messages if you requested a proof. Etsy email notifications often go to SPAM.
Accepted payment methods
Returns and exchanges
I don't accept returns, exchanges, or cancellations
Returns and exchange details
If you are unsatisfied with your purchase please let me know within 7 days of receiving your item so we can solve the issue together. Please understand that this is a one woman operation and each item is handmade with great care. I am not a big box store.
** I am happy to answer questions before you make purchases.
**If you have sensitivities to laundry detergents, fabric softeners, etc: You need to contact me BEFORE ordering to make sure the products I use in my home and on my fabrics will not irritate your sensitivities. While I understand this is a frustrating allergy to have, I cannot accept returns because of skin sensitivities.
** I cannot issue returns if the color is slightly different than the sample picture
I also accept Etsy Gift Cards
I will accept checks from established clients. If you would like to pay by check, please send me a message so I can set that up for you.
For new clients that want to pay by check, I will not begin work on the order until the check has cleared. There will be an additional fee on checks that bounce because my bank charges me a fee on checks I deposit that bounce based on the amount.
Custom items are shipped 2-3 weeks after receiving cleared payment, unless otherwise noted on shop announcement or in the shipping information tab for the item. I put a tracking number on items mailed in the US. If you want insurance or signature confirmation on your item that will be an additional cost. If the shipping ends up being much less than what you were charged, I will refund the overage cost to your paypal account or credit card.
International Customers: Please do not ask me to declare a lower value on your packages on custom forms. Doing so is a federal offense that can get both of us in big trouble. International customers are responsible for paying any duties or taxes imposed by their countries' postal authorities. I am required to ALWAYS puts the actual price paid on customs forms.
***Important: I absolutely cannot be held responsible for lost packages. Once the post office has the package, it is totally out of my control. I will work with you to place a claim with the post office, but I cannot give refunds for items lost in the mail.
Additional policies and FAQs
Nobody at my house smokes. I do have a cat and a dog.
Important Overall Etsy Policies:
- The DOs & DON'Ts of Etsy : http://www.etsy.com/dosdonts