BluOnyxExpressions

Now the fine print........

We want you to be happy with your selection. To that end, we understand that sometimes, online items aren't what you thought they'd be and we will be happy to work with you until you are completely satisfied with your purchase. Please contact us directly via: BluOnyxExpressions [!at] ca.rr.com

As our items are one-of a kind, we are not able to offer exchanges. We will happily offer you a merchandise credit or refund the cost of your item using the following
MERCHANDISE CREDIT/REFUND policy:

For merchandise credits or refunds, the buyer must convo us within three (3) business days, of receiving the item, indicating that they would like to request a merchandise credit or refund.

All items, to be credited or refunded, must be returned to Blu Onyx Expressions within seven (7) business days of the purchaser's receipt of the item. THE RETURNED ITEM MUST BE IN THE SAME CONDITION AS IT WAS WHEN IT WAS SHIPPED TO THE BUYER. Shipping costs are non-refundable and all return shipping costs are the responsibility of the buyer.

We are not able to offer a refund for lost or stolen items, but will do our best to issue you a merchandise credit.

Thank you for shopping with Blu Onyx Expressions!

© Blu Onyx Expressions 2020

We are thrilled that you have selected BluOnyx Expressions for your shopping needs and to help with your transaction, we offer the following shoppers tips and guidelines:

We accept Credit Cards directly through Etsy.

We accept PayPal for payment. -- NOTE: You don't need a Paypal account to pay for your items through Paypal! Choose the Paypal option during checkout. After you submit your order, click the "pay now" button. Scroll down and you will see the option to pay with credit or debit card without having to sign up for a Paypal account

Please send your payments within 48 hours of ordering. Should your payment not be received within 48 hours, of your order, your transaction will be cancelled and the item will be returned to stock .

Please note that California residents will be charged sales tax.

We happily ship all purchased items within three( 3) Business Days following confirmation of your payment. The shipping time line for all orders received on a Friday or over a weekend, will roll over to the next business week, and purchased items will be shipped within two business days, following your confirmed payment.

We use your Etsy address for shipping. Please confirm that your shipping address listed on PayPal matches your Etsy shipping address

Blu Onyx Expressions ships using USPS (including Delivery Confirmation), using the following USPS postal rate schedule:

USPS First Class Mail - Current USPS Rates + Delivery Confirmation for all orders

We use Priority Flat Rate Boxes for some orders, shipping at the current USPS rates for those boxes.


Shipping Insurance is available, upon request. Please let us know by leaving a note in the buyer's notes box, and the cost will be added to your order total and a revised invoice will be forwarded to you.

BluOnyx Expressions understands that sometimes a package may be misdelivered, damaged , lost or stolen. Should you experience any one of these situations, please contact us so that we may work with you to rectify the situation. Please note that our items are one-of-a-kind and may not be able to be reproduced should they be mis-delivered, damaged, lost or stolen. We will make every effort to provide you with a comparable item.

Please allow us be your personal gift consultant. To that end, we gladly accept custom orders.