BobbleheadsEtsyShop

Custom Bobbleheads Personalized Bobblehead Cake Toppers

Raleigh, North Carolina On Etsy since 2014

15,837 Sales | 4.5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

BobbleheadsEtsyShop

Custom Bobbleheads Personalized Bobblehead Cake Toppers

Raleigh, North Carolina | 15,837 Sales

Announcement    Collectible and Custom Bobbleheads: Find the best selection of high-quality Personalized Bobbleheads & Custom Cake Toppers available anywhere - www.MyCustomBobblehead.com Now offering 3D Crystals Laser Engraved with your Photos at www.MyCustom3DCrystal.com

Looking for a unique, custom made gift for someone you love? Give the only present that’s all about them! Here’s something which can make every head turn and every heart blossom with the fond memories that personifies the gift at all times.

Normal gifts are generally thrown away, given off or boxed up for good, in time. But our Personalized Bobbleheads & Custom Figurines will be displayed and will win the appreciation from all people at all times.

Personalized Bobbleheads & Custom Figurines are ageless, timeless and can suit any occasion or any theme. Be it a wedding, engagement, birthday party to Valentines days, or just for the special ‘him’, or ‘her’ in your life. We can hand-craft an immortalized work of art in the likeness of any Bride & Groom, friend, co-worker or family member. We have more than 1800+ pre-made bodies to choose from or if you prefer to fully personalize the body, pose and clothing, simply select all the personalization option of your choice.

Give this one-of-a-kind gift today and rest assure that you will be remembered forever!

Visit our Online Catalog at MyCustomBobblehead.com and choose your favorite. Contact us and we'll add it to our Etsy Shop for purchase!

Announcement

Last updated on Aug 2, 2020

Collectible and Custom Bobbleheads: Find the best selection of high-quality Personalized Bobbleheads & Custom Cake Toppers available anywhere - www.MyCustomBobblehead.com Now offering 3D Crystals Laser Engraved with your Photos at www.MyCustom3DCrystal.com

Looking for a unique, custom made gift for someone you love? Give the only present that’s all about them! Here’s something which can make every head turn and every heart blossom with the fond memories that personifies the gift at all times.

Normal gifts are generally thrown away, given off or boxed up for good, in time. But our Personalized Bobbleheads & Custom Figurines will be displayed and will win the appreciation from all people at all times.

Personalized Bobbleheads & Custom Figurines are ageless, timeless and can suit any occasion or any theme. Be it a wedding, engagement, birthday party to Valentines days, or just for the special ‘him’, or ‘her’ in your life. We can hand-craft an immortalized work of art in the likeness of any Bride & Groom, friend, co-worker or family member. We have more than 1800+ pre-made bodies to choose from or if you prefer to fully personalize the body, pose and clothing, simply select all the personalization option of your choice.

Give this one-of-a-kind gift today and rest assure that you will be remembered forever!

Visit our Online Catalog at MyCustomBobblehead.com and choose your favorite. Contact us and we'll add it to our Etsy Shop for purchase!

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Personalized Bobbleheads

Reviews

Average item review
4.5 out of 5 stars
(983)
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quality 52 shipping 74 customer service 235

About BobbleheadsEtsyShop

Sales 15,837
On Etsy since 2014

MyCustomBobblehead.com Custom Bobbleheads Etsy Shop

MyCustomBobblehead.com Story: Our parent company was founded in Bettendorf, IA in 2003 with one goal in mind: to bring casual luxury life style to our customers by offering an extensive and exquisite selection of high quality wedding favors, bridal and baby shower gifts for every special occasion at affordable prices. Our headquarter is currently located in Raleigh, North Carolina. If you live in and/or near the Triangle Area, please visit us at Crabtree Valley Mall. We have a display at the Niche & Dime Retail Store right across New York & Company on the second level.

Our Custom Bobblehead & Personalized Cake Topper collection consists of more than 2,300+ pre-made and fully Customized Bobbleheads and Personalized Figurines. Visit our Online Catalog at MyCustomBobblehead.com and choose your favorite. Contact us and we'll add it to our Etsy Shop for purchase!

Now offering 3D Crystals Laser Engraved with your Photos at www.MyCustom3DCrystal.com

Please find below a brief description of the design process which includes detail information about our design teams, timelines, proof revision phases and what to expect throughout the personalization design process:

We do want our customers to be satisfied with the purchase and in order to achieve that goal, we strongly believe that the customer should be part of every single step of the process from start to finish. The design process is a collaborative effort between you, the customer, and us, the design team.

We have 3 professional design teams around the world: Europe, Asia and South America. Depending on the pre-made design you've chosen from our extensive portfolio, we'll assign a specific design team to work on your order. All the communication must be conducted via email - this includes, but it’s not limited to, photograph submission, personalization coordination and proofing phases.

The design process takes approximately from 4 to 6 weeks to be completed plus 2-3 additional business days for delivery. Unless you purchase the Rush Design Order AddOn option or otherwise agree with your Account Manager, you should expect to have the final product delivered in approximately 7-8 weeks. Please note that this is simply an estimated timeline since the more revisions you request to be made during the proofing stages, the longer the design process will be. The above estimated timeline assumes only 1 revision request throughout the entire design process. This applies to both Standard and Rush orders.

The entire process starts about 2 to 3 business days after all the detail photographs have been submitted to us, reviewed and approved by us and we have informed you that the design process has been started. As soon as we have the first set of proofs, we will contact you via email and provide you with detail shots of the work in progress for your corresponding review and comments. These initial detail proofs are often of the head(s) in the raw form – usually wax/clay-sculpted – We will always require your review and approval in writing prior to moving to the next stage of the process. Please allow up to 8 business days from revision to revision. Please note that all facial characteristics such as smile, front and back hair style, eye and mouth shapes, cheek and jaw lines must be carefully reviewed during this initial stage of the design process.

All the revisions are completely free of charge and you can request them until you are fully satisfied. Once the proofs are approved and the next template molding, baking and painting design stages are started, any modifications will require to start the entire sculpting and painting processes over again. If that was the case, unfortunately there will be a $25 charge per bobblehead. As mentioned above, the more revisions you request to be made during the proofing stages, the longer the design process will be.

As you review the provided head proofs, please take into consideration that the nature of a bobblehead, unlike those of a figurine or bust, is that the features of the person being sculpted are exaggerated but yet keeping the likeness very obvious. On a bobblehead, the face and head features are not proportional to that of the body. By definition, it's more to the cartoonish side. If you are looking for a photographic replica of the person being sculpted, this is probably not the type of product you are looking for.

Custom body design and proofing are handled the same way as that of the head(s). Once completed, detail shots of the work in progress will be emailed to you for your corresponding review, comments and approval. As soon as the head(s) and body(ies) are fully reviewed and approved, we will cast the resin in the mold and paint the entire sculpture for the final color proofing. Once you are fully satisfied and, after the final written approval is received, we will ship your order and provide you with the shipment tracking information for your records.

Here's a short video of the described process. Please take a moment to view it and see what you are about to be part of:

Sculpting: goo.gl/K8nPi5

Design: goo.gl/MGQoGj

Promotional: goo.gl/MAbtqP

Shop members

  • MyCustomBobblehead.com

    Owner

    I’m the owner of MyCustomBobblehead.com Our company was founded in Bettendorf, IA in 2003 and it's currently headquartered in Raleigh, NC.

  • Mrs. Carmem Vilanova

    Account Manager

    Carmem is responsible for coordinating all aspects of the logistics from the time an order comes in through the design and sculpting proofing, packing and shipping activities.

Shop policies

Last updated on July 31, 2020
Collectible and Custom Bobbleheads: Find the best selection of high-quality Personalized Bobbleheads & Custom Cake Toppers available anywhere.

Looking for a unique, custom made gift for someone you love? Give the only present that’s all about them! Here’s something which can make every head turn and every heart blossom with the fond memories that personifies the gift at all times.

Normal gifts are generally thrown away, given off or boxed up for good, in time. But our Personalized Bobbleheads & Custom Figurines will be displayed and will win the appreciation from all people at all times.

Personalized Bobbleheads & Custom Figurines are ageless, timeless and can suit any occasion or any theme. Be it a wedding, engagement, birthday party to Valentines days, or just for the special ‘him’, or ‘her’ in your life. We can hand-craft an immortalized work of art in the likeness of any Bride & Groom, friend, co-worker or family member. We have more than 1800+ pre-made bodies to choose from or if you prefer to fully personalize the body, pose and clothing, simply select all the personalization option of your choice.

Give this one-of-a-kind gift today and rest assure that you will be remembered forever!

Visit our Online Catalog at MyCustomBobblehead.com and choose your favorite. Contact us and we'll add it to our Etsy Shop for purchase!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
Due to the personalized nature of our products, once the design process has been started and/or it's been over 24 hours since the order was placed, we will not accept any cancellations, partial, full refunds and/or store credits requested by the customer.

Once the order is placed, it's the customer's sole responsibility to provide us with the minimum required personalization information and photographs in a timely manner. If for any reason the customer does not reply to the initial order confirmation and/or the follow up email correspondence we send out, unfortunately we will not accept this lack of communication as a reason for order cancellation, partial, full refunds and/or store credits.

We reserve the right to refuse or cancel an order for any reason and at any time including, but not limited to, inability to provide us with the minimum required personalization information and/or photographs in accordance with our Photograph Guidelines documentation, unwillingness to purchase all necessary addon options and/or props required for the design process based on the provided personalization information, unwillingness to upgrade to Rush Order if the expected delivery date is before the specified Standard Design completion and delivery date, lack of clear and timely communication and/or refusal to provide additional revision details during the design proofing stages, use of disrespectful or degrading language towards our Customer Service representatives, Account Managers and/or Professional Designers, continuous negative and/or offensive feedback towards the design work being done and/or proofs being presented for revision, limitations on quantities available for purchase, errors in product or pricing information, and/or problems identified by our credit and fraud avoidance department.

Please note that our order confirmation to you does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell and/or work on your design. At any time after receipt of your order, we may accept, decline, or place quantity or other limits on your order for any reason. We may impose these limits on a per-person, per-household, per-order, or any other basis.

All our products are fully insured against any damages that could be caused by the delivery carrier during transit. If for any unfortunate reason, the merchandise is damaged during transit, simply email us within 24 hours of receiving the package and provide us with the corresponding pictures of the damaged product(s) and we'll immediately start the approximately 2-week duplication design process. In the meantime, we'll provide you a pre-paid shipping label so that you return the damaged product(s) to our Design Studio. Once we receive the damaged product(s), we'll inspect it/them to make sure it's/they're in the same condition you received it/them. Once the duplication design process is completed, we'll ship the replacement product(s) absolutely FREE of charge.

IMPORTANT NOTE: Our Damaged Merchandise Policy covers the replacement of the exact design(s) you purchased and arrived damaged. It does not cover any cancellations, partial, full refunds and/or store credits.
Payment
We accept Etsy Payments
Shipping
All our bobbleheads are carefully and securely packaged for their protection and your 100% satisfaction. For Standard & Expedite shipped products, we use DHL as the preferred transportation carrier. We deliver worldwide for a low flat fee.

Please note that all our products are fully insured against any damages that could be caused by the delivery carrier during transit. Simply email us within 24 hours of receiving the package and provide us with the corresponding pictures of the damaged product(s) and we'll immediately start the approximately 2-week duplication design process. In the meantime, we'll provide you a pre-paid shipping label so that you return the damaged product(s) to our Design Studio. Once we receive the damaged product(s), we'll inspect it/them to make sure it's/they're in the same condition you received it/them. Once the duplication design process is completed, we'll ship the replacement product(s) absolutely FREE of charge.

Please note that import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Customers with shipping addresses outside of the US, please check with your country's customs office to determine what these additional costs will be.
Additional policies and FAQs
CUSTOM BOBBLEHEADS - FREQUENTLY ASKED QUESTIONS - FAQ's

Q: WHY CHOOSE US OVER OUR COMPETITORS
A:
1. Unlike our competitors, we DO NOT use Polymer Clay to sculpt our bobbleheads. Polymer Clay is a cheap, low-quality, pre-colored sculpting material which, under normal conditions, starts drying out and cracking within a year or so of being sculpted. Our bobbleheads are handcrafted with 100% Polyresin material which is a high-quality resin compound generally used for statues, figurines, and decorative furniture.

2. Our design quality, professional craftsmanship and detailed finishing are second to none and the best in the industry

3. Lowest price, most sales and best customer satisfaction of any bobblehead company on Etsy

4. You don’t have to pay extra to make the head bobble. It’s a bobblehead after all

5. Fully insured Express shipping and door-to-door delivery

6. Price Match Guarantee. We'll beat the bobblehead off of any competitor out there! Simply contact us if you happen to find a lower price and we'll match it - Guaranteed!

DETAILED DESCRIPTION OF WHAT MAKES US THE BEST CHOICE

1. UNLIKE OUR COMPETITORS, WE DO NOT USE POLYMER CLAY MATERIAL. OUR BOBBLEHEADS ARE 100% HIGH-QUALITY POLYRESIN

Our bobbleheads are handcrafted with 100% Polyresin material. Polyresin is a resin compound generally used for statues, figurines, and decorative furniture. This material could be painted with any color you desire. If needed, the color tone could be easily adjusted at any time during the painting design phase.

Most of the other companies use Polymer Clay which, besides being a cheaper and low-quality sculpting material, it has a pre-defined color and texture similar to those of kids’ play-dough. Please read carefully their coloring and finishing disclaimers and you will realize that once the sculpting process is started with a given color, the final color tone is pretty much locked – skin or any other color changes cannot be made. Furthermore, just like kids’ play-dough, the fingerprints of the sculptor will be shown all over the finished product. This fact is also mentioned in our competitors’ product disclaimers. Please read them carefully and choose wisely!

2. THE DESIGN QUALITY, PROFESSIONAL CRAFTSMANSHIP AND DETAILED FINISHING OF OUR PRODUCTS ARE SECOND TO NONE AND THE BEST IN THE INDUSTRY

If you have taken the time to look at other companies’ product offerings, you may have noticed something very obvious – even for the untrained eye – their products look as though they are the result of a middle school play-dough art project. I don’t know about you, but if I’m paying a substantial amount of money for a personalized bobblehead, my expectation is to have professional sculptors, with decades of experience, work on my design.

3. LOWEST PRICE, MOST SALES AND THE BEST CUSTOMER SATISFACTION OF ANY BOBBLEHEAD COMPANY ON ETSY.

We are the Bobblehead company that has the most sales by far and an unbeatable 5-star rating record on Etsy. Please take a moment to read our customers’ reviews and see what they had to say about their positive purchase experience with us.

Because of the high volume of orders we receive not only through Etsy, but from other marketplaces around the world, it allows us to set our pricing to be very competitive and the lowest in the industry - period.
Please compare us! If you find a lower Total Sales Price on an identical handcrafted single/double pre-made/fully customized product, please contact us via the "Contact the Shop Owner" or "Request Custom Order" sections and provide us with the link to the competitor's web site for our review and consideration. For additional information, please see or “Price Match Guarantee – We will not be undersold” section.

4. YOU DON’T HAVE TO PAY EXTRA TO MAKE THE HEAD BOBBLE

Unlike other bobblehead companies, we do not have any hidden fees or additional payments required to make what it’s supposed to be the nature of bobblehead – a bobble head!

Their enticing pricing advertisement does not make any reference to the extra cost you would have to endure to make the head movable. Our pricing, which by the way is much lower than theirs, includes both options – static and bobbly heads. You decide what kind of head type you would like us to design at no extra cost to you!

5. FULLY INSURED EXPRESS SHIPPING & DOOR-TO-DOOR DELIVERY

Our products are fully insured against any mishandling during shipment. Due to the fragile nature of the product, we use a worldwide white glove, door-to-door and signature required shipping carrier. Although this is very uncommon, accidents happen during transit. If for any circumstance, the product arrives damaged we will replace and ship it free of charge. Unlike other bobblehead companies, we create a mold template of your design during the second phase of the design process. If needed, we could simply refill the mold and have an identical copy of your approved design ready to be shipped within days.

6. PRICE MATCH GUARANTEE - WE WILL NOT BE UNDERSOLD!

If you find a lower Total Sales Price on an identical handcrafted single/double pre-made/fully customized product, please contact us via the "Contact the Shop Owner" or "Request Custom Order" sections and provide us with the link to the competitor's web site for our review and consideration. We'll beat the bobblehead off of any competitor out there!

Please note that the Total Sales Price of the competitor must be based on the same personalization options you are interested in purchasing from us. This includes but it is not limited to the following: product size, color customization, logo, prop and accessory additions, and shipping cost. For additional details and restrictions, please visit the Shipping & Policies section at https://goo.gl/BCJ3ZU

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ORDERING PROCESS

Q: WHAT'S THE DIFFERENCE BETWEEN "PRE-MADE BODY AND POSE" AND "FULLY CUSTOMIZED" DESIGNS?

A: We have about 2,300+ pre-made bodies and poses you could choose from. Pre-made designs allow you to fully personalize the head, outfit colors and logos. Please note that pre-made designs are based on mold templates and therefore no structural changes can be made on them.

On the other hand, fully customized designs allow you to fully personalize the body structures, poses and clothing styles – everything on the bobblehead from head to toes. Please note that the fully customization design option does not include the addition of props of any size for free. Please contact us to get a quote if you are interested in including a prop as part of your design.
_________________________________________________

Q: I DON'T SEE ANY PRE-MADE STYLE I LIKE, MAY I ORDER A FULLY PERSONALIZED BOBBLEHEAD?

A: Of course you may! Simply go to the single/double Fully Customized product page(s), add it/them to your shopping cart.

- Single: https://goo.gl/RntDFN

- Double: https://goo.gl/ciyyIJ
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Q: WHEN & HOW DO I SUBMIT MY PHOTOGRAPHS?

A: Upon placing your order, you will receive an Order Confirmation email message along with a personalization questionnaire and detail instructions as to how and where to send us your photographs. In summary, we will need 1 direct front head shot. Side and back head shots are optional.
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Q: WHAT CAN I DO IF I DO NOT HAVE ANY PHOTOGRAPHS WITH THE HAIR DO(S) AND/OR OUTFIT(S) I LIKE FOR MY BOBBLEHEAD(S)?

A: We welcome images of outfits, hair styles, poses and/or props you could find on the Internet.
_________________________________________________

Q: HOW MANY CHANGES/REVISIONS MAY I MAKE IF I AM NOT SATISFIED WITH THE PROOFS?

A: Your satisfaction is our commitment! Unlike other retailers out there, we offer you unlimited revisions at no extra cost. This, among many other things, sets us apart from the rest. We do want you to be happy with your purchase and we believe it is our responsibility to make it happen.
_________________________________________________

SCULPTING MATERIALS & METHODS

Q: WHAT TYPE OF MATERIALS DO YOU USE?

A: Our bobbleheads are made 100% polyresin material and embellished with non-toxic paints and decorative details. Polyresin is a resin compound generally used for statues, figurines, and decorative furniture. It is a sturdy material that can be intricately molded, allowing a great level of detail with consistent texture. Additives can be incorporated into the compound to enhance the material's strength, reduce its weight, add heat stability, and facilitate the application of decorative effects.
_________________________________________________

Q: WHAT SIZE & WEIGHT ARE THE BOBBLEHEADS?

A: Our bobbleheads vary from 5.5 to 7 inches in height and weigh about 1 lb.
_________________________________________________

Q: DO THE HEADS BOBBLE?

A: Of course they do! They are bobbleheads! Unlike other companies, we do not charge extra to make the heads bobble. As you fill out the personalization questionnaire, you will have the option to select the head type you prefer on your design.
_________________________________________________

SHIPPING & DELIVERY

Q: HOW LONG DOES IT TAKE FROM THE TIME I PLACE THE ORDER TO THE DELIVERY OF MY BOBBLEHEAD?

A: The design process takes approximately from 4 to 6 weeks to be completed plus 2-3 additional business days for delivery. Unless you purchase the Rush Design Order AddOn option or otherwise agree with your Account Manager, you should expect to have the final product delivered in approximately 7 weeks. Please note that this is simply an estimated timeline since the more revisions you request to be made during the proofing stages, the longer the design process will be. The above estimated timeline assumes only 1 revision request throughout the entire design process. This applies to both Standard and Rush orders.
_________________________________________________

Q: HOW ARE THE BOBBLEHEADS PACKAGED & SHIPPED?

A: All our bobbleheads are carefully and securely packaged for their protection and your 100% satisfaction. For Standard shipped products, we will use DHL as the preferred transportation carrier.
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Q: HOW'S THE SHIPPING COST CALCULATED?

A: We offer a Flat Shipping Rate and it will be clearly specified on the Shopping Bag page.
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Q: DO YOU SHIP INTERNATIONALLY?

A: Yes, we do! We ship worldwide.

Please note that import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Customers with shipping addresses outside of the US, please check with your country's customs office to determine what these additional costs will be.
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BOBBLEHEAD COST

Q: HOW MUCH DOES IT COST TO HAVE A BOBBLEHEAD MADE?

A: The cost of a bobblehead varies depending on the level of customization you would like. If you select from any of our pre-made styles, the cost is significantly lower than if you choose to purchase a fully customized bobblehead. There is also cost involved for optional accessories and props such as glasses, hats, logos, tattoos, personalized bases, name plates, engraving, etc.
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Q: I LIKE THE POSE OF GIVEN A PRE-MADE BOBBLEHEAD, MAY I CHANGE THE CLOTHING STYLE?

A: No. Pre-made designs allow you to fully personalize the head, outfit colors and logos only. Please note that pre-made designs are based on mold templates and therefore no structural changes can be made on them.

On the other hand, fully customized designs allow you to fully personalize the body structures, poses, clothing styles, etc – everything from head to toes.
_________________________________________________

Q: I LIKE A PRE-MADE STYLE YOU OFFER, BUT I'D LIKE TO MAKE A MINOR CHANGE. HOW MUCH EXTRA COST WOULD THAT BE?

A: That would depend of the extent of the modification. For an exact quote, please contact us prior to placing your order.
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Q: DO YOU PROVIDE CUSTOM QUOTES PRIOR TO ORDERING?

A: Yes, we do. Please feel free to email us at any time with your questions and/or comments. We will be more than happy to provide you with an estimated cost of your desired bobblehead design.
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Q: DO YOU PROVIDE VOLUME / BULK DISCOUNTS FOR MULTI-BOBBLEHEAD ORDERS?

A:Yes, we do. We have special discount offers for mid and large orders. Please contact us and provide us with the following information:
1. Design(s) you are interested in purchasing
2. Total count of bobbleheads
3. Delivery country including zip / postal code
4. Expected delivery date

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3D CRYSTAL- FREQUENTLY ASKED QUESTIONS - FAQ's

Q: WHAT TYPE OF PHOTOGRAPH DO I NEED TO PROVIDE?

A: We require a high resolution photograph at least 1,920 pixels in width. The higher the resolution and picture file quality of the photograph, the better the quality of the finished lasered image will be. Our professional designers will review the photograph you submit and let you know whether or not it meets our Photograph Guidelines.

Nowadays, smart phones are capable of taking high resolution photographs with following specification: 

K Ultra HD: 3840 x 2160 pxieks - 4K, Ultra HD, 4K Ultra HD
2K: 2560 x 1440 pxieks - 2K
1080p: 1920 x 1080 pxieks - Full HD, FHD, HD High Definition
720p: 1280 x 720 pxieks - HD, High Definition (Not Recommended)
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Q: WILL THE BACKGROUND OBJECTS / SCENERY SHOWN IN MY PHOTOGRAPH BE ALSO INCLUDED IN THE 3D CRYSTAL?

A: No. The background objects and/or scenery shown in photographs with also people in it will be removed from the rendering. The advertised 3D Crystal price does not include the laser engraving of the background and/or scenery of any kind. If you would like to include background and/or scenery in the laser engraving as well, please contact us first so that we could provide you with the corresponding quote.
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Q: WHAT'S INCLUDED IN THE 3D CRYSTAL PURCHASE?

A: Our professional work includes the cropping of your photograph, its 3D rending with state-of-the-art software , laser engraving of the 3D Crystal of your choice and a beautiful gift box. For an additional fee, you have the option to include a beautiful USB-powered LED lighted wooden base.

Please take a moment to watch our Photograph Rendering & 3D Crystal Laser Engraving process video by visiting: youtu.be/0b8fAmPR808
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Q: WHAT 3D CRYSTAL SHAPES DO YOU HAVE AVAILABLE?

A: Please find below the list of the available 3D Crystal shapes, sizes and the corresponding number of  people who could be accommodated in each of the options:

SHAPE: HEART

Size: Small
Fits: 1 person
Dimensions: 2.36” width x 1.97” height x 1.18” depth - 6.0 width x 5.0 height x 3.0 depth cm - Weight: 0.42 lbs.

________________________________

Size: Large
Fits: 1, 2, 3 & 4 people
Dimensions: 3.54” width x 3.15” height x 1.57” depth - 9.0 width x 8.0 height x 4.0 depth cm - Weight: 1.37 lbs.
SHAPE: BRICK

Size: Petite
Fits: 1 person
Dimensions: 2.17” width x 1.77” height x 1.18” depth - 5.5 width x 4.5 height x 3.0 depth cm - Weight: 0.26 lbs.

________________________________

Size: Small
Fits: 1, & 2 people
Dimensions: 3.15” width x 2.36” height x 1.18” depth - 8.0 width x 6.0 height x 3.0 depth cm - Weight: 0.82 lbs.

________________________________

Size: Medium
Fits: 1, 2, 3 people    
Dimensions: 2.36” width x 1.57” height x 1.57” depth - 6.0 width x 4.0 height x 4.0 depth cm - Weight: 0.51 lbs.

________________________________

Size:  Large
Fits: 1, 2, 3 & 4 people
Dimensions: 3.15” width x 1.97” height x 1.97” depth - 8.0 width x 5.0 height x 5.0 depth cm - Weight: 1.08 lbs.

________________________________

Size: XLarge
Fits: 1, 2, 3 & 4 people
Dimensions: 3.54” width x 2.36” height x 2.36” depth - 9.0 width x 6.0 height x 6.0 depth cm - Weight: 1.72 lbs.

________________________________

Size: XXLarge
Fits: 1, 2, 3 & 4 people
Dimensions: 4.72” width x 3.15” height x 2.36” depth - 12.0 width x 8.0 height x 6.0 depth cm - Weight: 3.15 lbs.
SHAPE: TOWER

Size: Petite
Fits: 1 person
Dimensions: 2.17” height x 1.77” width x 1.18” depth - 5.5 height x 4.5 width x 3.0 depth cm - Weight: 0.26 lbs.

________________________________

Size: Small
Fits: 1, & 2 people
Dimensions: 2.36” height x 1.57” width x 1.57” depth - 6.0 height x 4.0 width x 4.0 depth cm - Weight: 0.51 lbs.

________________________________

Size: Medium
Fits: 1, 2, 3 people    
Dimensions: 3.15” height x 2.36” width x 1.18” depth - 8.0 height x 6.0 width x 3.0 depth cm - Weight: 0.82 lbs.

________________________________

Size: Large
Fits: 1, 2, 3 & 4 people
Dimensions: 3.15” height x 1.97” width x 1.97” depth - 8.0 height x 5.0 width x 5.0 depth cm - Weight: 1.08 lbs.

________________________________

Size: XLarge
Fits: 1, 2, 3 & 4 people
Dimensions: 3.54” height x 2.36” width x 2.36” depth - 9.0 height x 6.0 width x 6.0 depth cm - Weight: 1.72 lbs.

________________________________

Size: XXLarge
Fits: 1, 2, 3 & 4 people
Dimensions: 4.72” height x 3.15” width x 2.36” depth - 12.0 height x 8.0 width x 6.0 depth cm - Weight: 3.15 lbs.
SHAPE: ICEBERG

Size: Large
Fits: 1, 2, 3 & 4 people
Dimensions: 6.5” height x 3.94” width x 1.97” depth - 16.5 height x 10.0 width x 5.0 depth cm - Weight: 7.05 lbs.

SHAPE: DIAMOND

Size: Medium
Fits: 1, 2, 3 people
Dimensions: .36” height x 2.36” width x 2.36” depth - 6.0 height x 6.0 width x 6.0 depth cm - Weight: 1.19 lbs.

Q: HOW LONG DOES IT TAKE FROM THE TIME THE ORDER IS PLACED TO THE DELIVERY OF MY 3D CRYSTAL?

A: Once you provide us with a high resolution photograph which meets our Photograph Guidelines, we could start the 3D rendering and lasering process within 24 hours. The 3D photograph rendering and laser engraving processes could take approximately up to 5-8 business days. Once this design phase is completed, we will securely package the 3D Crystal in a gift box and schedule the package pickup. Once in transit, the delivery timeline is approximately 5-7 business days.  

In short, the turnaround time is approximately 2 weeks from the date you provide us with the high resolution photograph, we review and approve it for 3D rendering and lasering. 
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Q: HOW ARE THE 3D CRYSTALS PACKAGED AND SHIPPED?

A: All our 3D Crystal products are carefully and securely packaged inside a gift box for their protection and your 100% satisfaction. For Standard shipped products, we will use FedEx as the preferred transportation carrier.
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Q: HOW'S THE SHIPPING COST CALCULATED?

A: We offer FREE worldwide Standard shipping.
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Q: DO YOU SHIP INTERNATIONALLY?

A: Yes, we do! We ship worldwide. Please note that import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Customers with shipping addresses outside of the US, please check with your country's customs office to determine what these additional costs will be.
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Q: WHAT'S YOUR RETURN POLICY?

A: Due to the personalized nature of our products, once the design process has been started, the order cannot be cancelled or refunded. There will not be any exceptions made as there is cost associated with every single phase of the design process.

We do reserve the right to refuse or cancel an order for any reason and at any time including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or lack of clear and timely communication and/or refusal to provide additional revision details during the design proofing stages. For additional information, please visit the Shipping & Policies section