BodyIce

Body Ice Jewelry: Choose Your Ice & "Frost Yourself"

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BodyIce

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BodyIce

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Quality 5 Shipping 19 Customer service 13

Shop policies

Last updated on March 8, 2011
Check out our polices and then go shopping, pick your Body Ice and “frost yourself!”

Accepted payment methods

Paypal
Returns and exchanges
EARRING PURCHASES, PLEASE NOTE: We do not accept returns on earring purchases due to health reasons. All earring sales are final.

OTHER PURCHASES: If for any reason the item you receive is not as you expected, returns of all other items will be accepted within 10 days of your receipt of the item for a full cash refund. After 10-30 days, returns are given store credit. No returns are accepted after 30 days. You pay shipping for returns. All we ask is that the item is packaged as carefully as you received it to prevent damage in shipping. Refunds are made (minus original shipping costs) only after we have received the item you are returning, and are paid by PayPal or, in the case of a purchase by money order, by our check.
Payment
Our preferred payment method is through PayPal, but we also accept money orders. Money orders must be made in the exact amount of the purchase and mailed to the address provided when you check out. Items are shipped only when payment has been received. Therefore, if you pay by money order or e-check, the funds must be clear before the item will be shipped to you. Unless a special announcement of delay is posted on our home page, items will be shipped within 24-48 hours of receipt of payment. You will be notified when your item has been shipped.
Shipping
U.S. customers may choose either First Class or Priority Mail shipping. First Class rates are as posted in each listing. Priority mail is $4.60, regardless of the number of jewelry items you purchase and must be requested prior to payment.

International customers choose either International First Class as listed or contact us for other shipping rates.
Unless otherwise requested, all items will be shipped via USPS First Class. If you really need the item(s) fast, contact us for other postal rates.

All of our items are packaged carefully to prevent damage in transit.

Glass and wire jewelry come packaged in a white gift box. Polymer clay pendants are shipped in bubble wrap envelopes.
Additional policies and FAQs
Limited Warranty Policy -
We make each piece of jewelry to withstand normal wear and tear. If for some reason you have a problem with the construction of any of our pieces within the first 60 days of purchase, we will fix the item free of charge. This does not include the breakage of stones, glass or crystals. If a stone, glass or crystal, should break and you want it fixed, there will be a charge for the replacement stone, glass or crystal. If an item needs repair, you pay shipping only once, we will pay the return shipping. If you should encounter a problem, we will work with you to resolve it. We want everyone happy!