boldmfg

BOLD MFG & SUPPLY - boldmfg.com

Austin, Texas On Etsy since 2011

8,354 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

boldmfg

BOLD MFG & SUPPLY - boldmfg.com

Austin, Texas | 8,354 Sales

Announcement    Check out our new Home Office products! We are here to help you with your home office set up.❤️

Announcement

Last updated on Aug 3, 2020

Check out our new Home Office products! We are here to help you with your home office set up.❤️

Items

8354 Sales
 

All Items

Jonathan Duke

Contact shop owner

Jonathan Duke

Reviews

Average item review
5 out of 5 stars
(844)
See reviews that mention:
quality 203 shipping 117 customer service 71

About boldmfg

Sales 8,354
On Etsy since 2011

Bold MFG & Supply. Architecture for you Home

The idea of Bold MFG & Supply began in the one car garage of the founder, Jonathan Duke, back in 2008. Within weeks from their first child being born, he was laid off, and instead of looking for a job, he felt the intense need to build a business. Having recently completed a modern renovation of their 1950's ranch home, he became obsessed with the local architecture, design, and culture in Austin. Having built several custom items in the house, Jonathan set out to develop a line of products to capture the feeling of his city, and Austin Outdoor Studio was born.
Almost immediately, custom requests started coming in, and the business changed direction to become a custom steel fabrication company focusing on craftsmanship, thoughtful design, and superb service. Within just a few short years, the business became Steel House MFG, Austin’s leading fabrication shop. It would come to house a team of over 25 employees comprised of architects, designers, fabricators, and installers operating in a 15,000 square foot facility. Along the journey, Bold MFG was created in 2011 and quickly became the vision for the company Jonathan always wanted.
After ten years building projects like the W Hotel, countless high-end homes, offices at Home Away, Dropbox, Indeed, and even installing the Famous Willie Nelson Statue in front of Austin City Limits, Jonathan decided to sell Steel House MFG to get back to his roots. Having been a part of building Austin through its busiest growth period, he became inspired to offer the kinds of products only normally accessible to his previous customers. Good design and quality craftsmanship should be available to everyone.

“AUSTIN HAS ALWAYS BEEN THE INSPIRATION FOR THE COMPANY. THIS TOWN HAS ENERGY YOU FEEL ALMOST IMMEDIATELY. IT COMES FROM OUR MUSIC, ART, ARCHITECTURE, ENTERTAINMENT SCENE AND THE LAID BACK YET REFINED STYLE THAT SPILLS OUT THROUGHOUT OUR CITY. MY GOAL IS TO CAPTURE THIS FEELING, AND OFFER PRODUCTS INSPIRED FROM AUSTIN, BUILD THEM HERE, AND MAKE THEM ACCESSIBLE TO EVERYONE.”
-JONATHAN DUKE, FOUNDER

FOLLOW US
instagram.com/boldmfg
pinterest.com/boldmfg

Shop members

  • Jonathan Duke

    Owner

    Bold MFG & Supply was founded by Jonathan Duke. Passionate about design, architecture, and craftsmanship, his heart is set on building a home goods company that represents the style, feeling, and culture of Austin, TX.

  • Jed

    Marketer, General Manager

    Passionate and innovative with a background in fine art, interior design and experimental branding. He has a talent for building great teams who design and create interactive memorable marketing strategies, a hippy at heart.

  • Matt

    CNC LASER OPERATOR

    Matt is our resident northerner from Wisconsin. Apparently up north they still believe in a honest days work and he shows that everyday. Matt comes from a family that embraces old world quality and craftsmanship as his family runs a small business.

  • Shane

    Fabricator

    Shane's the backbone of our fabrication department. He brings great attention to detail and care to each and every product.

  • Rudy

    Fabricator

    Rudy does great work. He's new to our shop but comes from a long history of talented craftsmanship.

  • D

    Fabricator

    The newest to our Bold team, D! Hardworking and ready to build.

  • Ross

    Shipper

    Ross runs our shipping department and is always willing to help load up your order or give you some advice on shipping your item.

Shop policies

Last updated on May 21, 2019
OUR INSPIRATION

All of our work is designed and hand crafted in Austin, TX. If you’ve been here you’ll recognize that many of our products are named after streets and neighborhoods within Austin. Each area of Austin has its own style, culture, and architecture that culminate into what embodies this town. Our focus is on simple durable goods that feel as at home in a modern condo as in a century-old farmhouse or industrial office space.

OUR HISTORY

Our company started in 2008 when Jonathan Duke started Steel House MFG in his one car garage on Oakmont Blvd. He developed a few planters, some furniture and decided to build a business around them. Armed with a grinder, an old welder, some hand tools and an undying need to create, the business was started.

We are a small shop composed of designers, artists, and true craftsmen. We design and build all of our products in our shop so that we can touch every part of the process and provide the level of quality that we desire. Bold MFG is a culmination of all of our experience, our passion for architecture, and our need to create. We are excited to get back to our roots and look forward to being a part of your home.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
Custom Item Returns
If an item was ordered with customization, i.e. house numbers, special dimensions, or characters, it cannot be returned for reasons other than warranty issues.

General Returns
Items that are not customized can be returned within 14 days from the shipment date for a 15% restocking fee + the cost of shipping. Your refund can only be put back onto the card from which your item was purchased with.
Returns of this nature must be delivered in the new condition it was received. The product cannot have obvious wear and tear, rust, or scratches. A refund will only be issued once the product has been received in said condition.

All product returns should be shipped to:

BOLD MFG
ATTN: Returns
4310 Willow Springs Rd
Austin TX 78745
O: 877-265-3634

Please include a letter listing your contact information and the reason for the return put inside the package.
Payment
Payment can be made through your Paypal account or through the direct Etsy payment option.
Shipping
Production Time:
All of our products are made to order. Standard fabrication time of most items is 2-3 weeks after the order is placed, and does not include shipping time. Estimated standard lead times are not guaranteed, especially during busy seasons such as the holidays. You may request to expedite the order for a 30% upcharge.

How long does shipping take?
Shipping normally takes between 3-5 business days after your order has been fabricated. We will notify you upon completion with your tracking information via the email address that is tied to your Etsy account. All products but fire pits, planters and large mailboxes ship via UPS Ground. Fire pits, planters, and large mailboxes or handrails ship by commercial freight.

General Shipping Policy:
At this time, Bold MFG ships merchandise only to locations within the continental United States and not to international locations. Bold MFG does not ship to Alaska, Hawaii, Puerto Rico, Guam or the US Virgin Islands. The risk of loss and title for all merchandise ordered on this site pass to you when the merchandise is delivered to the shipping carrier. It is most important that you inspect the package at the time of delivery. Ask the freight carrier for a copy of the delivery receipt.
It is your responsibility to check that all items are correct and all pieces accounted for before you sign. If the product is damaged in shipping, you may choose to refuse the delivery. If you choose to refuse the delivery, you must note the damages on the delivery receipt. With the proper documentation, Bold MFG will be happy to assist you in any freight damage claim.

Lost or stolen items:
In the rare instance of a lost or stolen item, Bold MFG will not be held responsible. Package liability is turned over to the customer at the time of shipment. Bold MFG will not be responsible for claims of theft when proof of delivery is verified by the shipping carrier. We make every effort to make sure our products reach their destination - with every shipment, we provide shipping confirmation and tracking information to the customer. It is the customer's responsibility to track the package and anticipate its arrival.
Additional policies and FAQs
Warranty
BOLD MFG wants you to feel confident with your purchase. We stand behind our products by offering a warranty that covers quality workmanship, materials, and defects in production for a period of 1 year from the original date of purchase.

We do not cover any cases of misuse or intentional destructive use of our products. Should you have a problem that is covered under this warranty we will repair or replace the product at our discretion. The customer will be responsible for any shipping charges both to and from our facility.

Note:
Our steel products are made from hot rolled steel and thus will have varying patterns of colors and heat marks that make our items unique. This dark gray color called mill scale will gradually change to a deep brown natural rust color. The length of this process will vary depending on the climate where the products are installed.

More information

Last updated on Aug 21, 2018
Frequently asked questions
Installation Instructions

https://www.boldmfg.com/pages/installation-instructions

Patina & Paint

https://www.boldmfg.com/pages/patina-and-paint

Shipping

https://www.boldmfg.com/pages/shipping