Bombotany

Flowering Orchids 🌸 Tropical Houseplants

Langhorne, Pennsylvania
| 12,246 Sales | 5 out of 5 stars 5 out of 5 stars

Rave reviews

Average review rating is 4.8 or higher

Announcement    *All plants ship FREE - 1-5 business day, heated/insulated, tracked, and insured*
*Heat packs are automatically included for FREE*

Member American Orchid Society / Pennsylvania Horticultural Society

We offset carbon emissions from all our commercial activity, doubling Etsy's carbon emission offset commitment.

Have some plant care questions? Message me - I want to hear from you!

Follow us on Instagram for behind-the-scenes posts and the occasional giveaway @Bombotany

Announcement

Last updated on Jan 27, 2024

*All plants ship FREE - 1-5 business day, heated/insulated, tracked, and insured*
*Heat packs are automatically included for FREE*

Member American Orchid Society / Pennsylvania Horticultural Society

We offset carbon emissions from all our commercial activity, doubling Etsy's carbon emission offset commitment.

Have some plant care questions? Message me - I want to hear from you!

Follow us on Instagram for behind-the-scenes posts and the occasional giveaway @Bombotany

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Grant

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Grant

Reviews

Average item review
5 out of 5 stars
(4018)
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About Bombotany

Sales 12,246
On Etsy since 2018

Just a small-town orchid boutique!

Shop members

  • Grant

    Owner, Horticulturist

    Founder ✿ Member American Orchid Society and Pennsylvania Horticultural Society ✿ Studied Horticultural Business Management at Colorado State University

  • Laura

    Operations Manager

    Order fulfillment wizard extraordinaire ✿ Oversees inventory management and warehouse/greenhouse operations

  • Salem

    Quality Assurance Expert

    *Sniffs*

Production partners

  • Potting Media Manufacturer

    New Zealand

    Potting media production company

  • Houseplant Distributor

    NY, United States

    Nursery stock and distribution partner.

  • Bonsai Supply

    FL, United States

    Supplier of bonsai pots and accessories

  • Bonsai Supply

    Harrisburg, PA

    Manufacturer of bonsai supplies

  • Garden Supplies Manufacturer

    Richmond, CA

    Manufactures fertilizers and garden supplies

  • Manufacturing & Nursery Partner

    United States

    Exclusive manufacturing partner for certain plants and plant supplies

Shop policies

Last updated on Nov 17, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on May 11, 2022

Frequently asked questions

Do you guarantee live arrival of plants - what about during cold weather?

As long as the forecast at your destination shows temperatures ABOVE 40°F for the duration that your plants are in transit, we guarantee the live arrival of plants. Part of what makes Bombotany a premier tropical vendor is that we handle cold/hot weather shipping on your behalf and automatically insulate/heat packages for up to 5 days.

While we have success delivering live plants down to 0°F, we do NOT guarantee packages if the forecast shows below 40°F at your destination. Hold for Pickup can make things much safer during cold weather - keep scrolling, we'll explain more down below!

What if my plants or items are damaged?

Reach out within 72 hours with photos of the items and box. We're happy to help facilitate damage claims with third party carriers. In most cases we're able to resolve disputes relating to mechanical/physical damage in your favor. Damage from hot/cold temperatures will not be covered by third party carriers, but we will always work with you to the best of our ability to make sure you're happy with your order. Providing prompt evidence of damage is imperative. Beyond 72 hours there's no way to verify liability for damage done - whether from Bombotany, the recipient, or a third party carrier.

By modifying plants, pots or potting media customers accept responsibility for a plant's welfare and void future possible refund/replacement.

Do you combine separate orders?

Yes! If you place multiple orders to the same address, we will most likely combine all pending orders into one package. We do sometimes send multiple piece shipments depending on the quantity, size, and weight of ordered items.

Do you offer express postage? I'm concerned about my plants spending a long time in transit - what can I do?

We include 1-5 day day postage with every order, but if you want to be absolutely sure your plant will brave the journey unscathed, please consider a Shipping Upgrade during checkout - especially if you live on the west coast, where any delays could leave your plant sitting in a cold warehouse over the weekend. Unavailable for Alaska and Hawaii - please contact us for express options.

We've partnered with multiple carriers to offer fast delivery at affordable rates. If our default options don't work for you, feel free to reach out for a 1 or 2 day postage quote.

If you live east of (or near) the Mississippi River, odds are your package will arrive in 1-3 days with our free shipping method.

Do you guarantee flower spikes/buds/blooms?

We ship using fast methods and strong boxes, pad and insulate packages, and include up to 5-day heat packs at no extra cost to you. We're professional plant-packers with a 98% success rate (just check out our raving reviews), but given the nature of live plants and third party carrier shipping, we CAN NOT GUARANTEE that any flower(s) or spike(s) will arrive intact. You CAN be sure you'll receive a live, happy, healthy, collectible plant - we guarantee it.

Mechanical breakage during transit falls under the scope of third party carrier liability. We will gladly help you through the damage claims process if the box has been mishandled - see "What if my plants or items are damaged?" above.

What happens if the tracking number shows delivered, but I haven't received my package?

In the event of package theft, we'll gladly help facilitate investigations and claims with the carrier, but if they deem the package was delivered correctly, there's nothing we can do. Avoid porch piracy by asking us to hold your order for pickup at a nearby location - we'll pay for the service at no extra cost to you.

What is Hold for Pickup? Why should I request Hold for Pickup?

Most parcel carriers can hold an incoming order for pickup at a local office or partner store (usually less than 15 minutes away from you). This is typically a paid service, but we're truly dedicated to taking care of all cold-weather shipping logistics on your behalf so *we will foot the bill*. The majority of weather damage occurs in the last few miles of transit on the delivery truck or on your front porch shortly after delivery. Hold for Pickup radically reduces the chance that plants will be damaged by weather during transit when temps are below 40°F or above 100°F. Package theft occurs after the seller and carrier have been released of liability - holding packages eliminates that possibility. Just send us a note with your order!

Is the Estimated Arrival on your listings accurate?

The short answer is YES, BUT... We occasionally delay shipment in order to avoid extreme weather, known carrier logistical hold-ups, and transit over the weekend. If this happens, we'll ship with faster than advertised postage *and, if your order will still arrive by the end of the advertised delivery window, we will NOT notify you*. Shipping live plants in a temperate climate is a dynamic process, and we use our professional discretion when deciding on transit method/ship date. For these reasons, the "Order ships" estimate may be inaccurate, but the "Delivered!" estimate is 100% accurate.

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