Bombus

The Original Map Gift Company.

Faversham, United Kingdom

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    At Bombus, we are the original home of framed map artworks. Meaningful, thoughtful, and personal gifts for your special gifting events. They’ll never forget a Bombus gift!

We pride ourselves on our wedding gifts, engagement gifts, birthday gifts, thinking of you gifts, Christmas gifts, Mother’s Day gifts…and more.

Established over 17 years ago, our small team of studio artists work hard to make, create, and design beautiful sentimental gifts for the perfect gift to show you care. Bombus means bumblebee..and reflects how our team buzz about like busy bees in our studio. Everything is made by hand, with care, and to order. You can be sure that your gift is truly made especially for you.

Where are we? Our studio is smack bang in the middle of a farm in the Kent countryside! We are in an old Oast House, and our studio is just that - no factory equipment in site. Just us, our map room, and our work studio!

Do you want to make them cry? We can help with that – but happy tears only! Bombus gifts are happy gifts. You see, you make the memories, and we help you keep them. We have a vintage map collection of over 25,000 maps. Choose your location, where you met, where you married…that special trip you took together… and we will find the perfect map to make your bespoke, one of a kind gift…that keeps your memories alive forever.

Our range of gifting products include bespoke artworks such as our miniature heart frame, message keepsakes such as our token bottles, travel notebooks, cards, homewares, and decorative giftware.

Items from our Etsy store are shipped from the United Kingdom. Each product is handmade to order. Our products have their estimated lead times on their product page, so be sure to check that out when placing your order. We always aim to have your gifts on their way to you as quickly as possible!

When included, Free Shipping is for untracked services. For tracked services (and a tracking number) please upgrade at checkout. If you have any questions about upgrading your postal service get in touch. We can help.

When placing your order it is really important to double check your delivery address. We send directly to the address you enter, and we would be super sad if your gift got returned to us.

If there is a problem with your order, however small, please contact us directly, straight away. We love our customers, and want to make sure Bombus gifts bring joy, not pain. So pop us a note and we will always try our very best to help.
We are available Monday - Friday 9am-5pm GMT time, to answer your questions, and will do our best to respond to any queries promptly. Feel free to drop us an e-mail anytime and we will respond as soon as we are in the office.

And don’t be shy – if you can’t see exactly what you’re looking for, send us a message and we’ll see if we can help. Our artists are very talented, and you never know, we may have just the thing.

Announcement

Last updated on Oct 29, 2020

At Bombus, we are the original home of framed map artworks. Meaningful, thoughtful, and personal gifts for your special gifting events. They’ll never forget a Bombus gift!

We pride ourselves on our wedding gifts, engagement gifts, birthday gifts, thinking of you gifts, Christmas gifts, Mother’s Day gifts…and more.

Established over 17 years ago, our small team of studio artists work hard to make, create, and design beautiful sentimental gifts for the perfect gift to show you care. Bombus means bumblebee..and reflects how our team buzz about like busy bees in our studio. Everything is made by hand, with care, and to order. You can be sure that your gift is truly made especially for you.

Where are we? Our studio is smack bang in the middle of a farm in the Kent countryside! We are in an old Oast House, and our studio is just that - no factory equipment in site. Just us, our map room, and our work studio!

Do you want to make them cry? We can help with that – but happy tears only! Bombus gifts are happy gifts. You see, you make the memories, and we help you keep them. We have a vintage map collection of over 25,000 maps. Choose your location, where you met, where you married…that special trip you took together… and we will find the perfect map to make your bespoke, one of a kind gift…that keeps your memories alive forever.

Our range of gifting products include bespoke artworks such as our miniature heart frame, message keepsakes such as our token bottles, travel notebooks, cards, homewares, and decorative giftware.

Items from our Etsy store are shipped from the United Kingdom. Each product is handmade to order. Our products have their estimated lead times on their product page, so be sure to check that out when placing your order. We always aim to have your gifts on their way to you as quickly as possible!

When included, Free Shipping is for untracked services. For tracked services (and a tracking number) please upgrade at checkout. If you have any questions about upgrading your postal service get in touch. We can help.

When placing your order it is really important to double check your delivery address. We send directly to the address you enter, and we would be super sad if your gift got returned to us.

If there is a problem with your order, however small, please contact us directly, straight away. We love our customers, and want to make sure Bombus gifts bring joy, not pain. So pop us a note and we will always try our very best to help.
We are available Monday - Friday 9am-5pm GMT time, to answer your questions, and will do our best to respond to any queries promptly. Feel free to drop us an e-mail anytime and we will respond as soon as we are in the office.

And don’t be shy – if you can’t see exactly what you’re looking for, send us a message and we’ll see if we can help. Our artists are very talented, and you never know, we may have just the thing.

Items

 

All Items

Amelia Coward

Contact shop owner

Amelia Coward

Reviews

Average item review
5 out of 5 stars
(1866)
See reviews that mention:
Quality 210 Shipping 264 Customer service 200

About Bombus

Sales 10,604
On Etsy since 2007

The Bombus Story

About Amelia Coward (Creative Director)
Bombus was founded in 2003 by Amelia. She studied textiles and weave at The Royal College of Art in London and then spent several years working in the commercial textiles industry. Keen and excited for a more organic approach to her art, Amelia wanted to make something more handmade and personal.

The eureka moment came when she stumbled across a box of old maps at a flea market. Drawn to the patterns, textures and colours, that were not too dissimilar to fabric that she was used to working with, paper immediately became her new artistic passion.

The original Personalised Map Location Heart is still the signature product at Bombus seventeen years later. The concept forms the basis of the majority of Bombus products. The difference now, however, is instead of a box of maps from a flea market…the Bombus Map Room houses over 25,000 vintage maps!

The premise of the Bombus map gifts is simple. It’s about bringing your most precious memories alive through art. You choose a map location from anywhere in the world, somewhere that means something special to you. Where you met. Where you married. Or where you had the perfect date. The map is then cut from an original vintage map, which means your gift will be as unique as the person it’s for.

Everything at Bombus is hand-made to order, especially for you, in our converted Oast house studio in rural Kent. Using quality materials, local suppliers and old-fashioned, low-impact production techniques of decoupage – or cutting and sticking as it's also known!

The map room is floor to ceiling, wall to wall maps, maps and more maps. Boxes brimming with OS road maps, atlases, and A-Z books. ‘Vintage’ is rather an over-used word these days but Bombus classes maps as ‘vintage’ if they were printed twenty years or more ago. The oldest maps in the collection were printed in the 1900s. But sometimes an even older map surfaces and it is treated like the ultimate find!

There are also some highly talented illustrators in the Bombus team, who draw maps of the most frequently requested locations. These are unique-to-Bombus artworks, created in an in-house, vintage-inspired style.

Certain times of the year – Valentine’s and Christmas for example, the studio is crazy busy. But most importantly, the team enjoy each other’s company and learn a lot from each other’s talents, expertise and experience. What’s in the name? Bombus – it’s Latin for bumblebee and is simply reminiscent of how busy Bombus can be.

But at the heart of what Bombus is and does, is you, the customer. After all, every product really is about YOU. And the story of your personal journeys and experiences.

Shop members

  • amelia coward

    Owner

    I studied textiles and weave at Central St Martins; followed by masters degree at The Royal College of Art. I spent some years working in textile design, development and manufacture followed by a stint in the furniture and rug industry.

  • Bombus team

    Creator

    Our studio is made up of a super talented group of textiles, furniture & creative art graduates. We each have a part in the day to day making of the customer orders which come through. As well as this there is lots of design imput from each of us.

Production partners

  • A Local Printer

    Spain

    We have partnered up with a printer who distributes from Barcelona Spain for european orders and for the rest of the world from its nearest printhouse. This makes your shipping costs affordable wherever you order from.

Shop policies

Last updated on October 29, 2020
We are Bombus. The Original Map Gift Company.

At Bombus, we are the home of framed map artworks. Meaningful, thoughtful, and personal gifts for your special gifting events. They’ll never forget a Bombus gift!

We pride ourselves on our wedding gifts, engagement gifts, birthday gifts, thinking of you gifts, Christmas gifts, Mother’s Day gifts…and more.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 1 hour of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Personalised orders cannot be cancelled once they have been made, and cannot be refunded unless faulty. We do however consider exchanges on personalised items on a case by case basis. If you are unsatisfied with your order please contact us as we are likely to be able to offer a resolution for you.

If you wish to cancel your order please let me know as soon as possible, within an hour of placing your order. Once your order has been posted then a refund is only possible once the non personalised item/s have been returned to me in saleable condition.

If for any reason you are dissatisfied with your purchase please contact us, within 14 days of receipt, to arrange an exchange or refund. If your non-personalised order is returned in perfect condition - still in any packaging - then I will provide a refund, less the outbound postage cost. Return postage is the customer's responsibility.
Payment
We accept Paypal or debit/credit card and etsy gift cards.
Shipping
Lead times are listed on individual product pages. All of our gifts are handmade to order. We aim to ship your purchase as quickly as possible from our studio.

UK first class royal mail can take 1-3 days from the dispatch date to UK addresses.

Overseas delivery is estimated between 10-14 working days.

We use Royal mail for all standard size items. Oversized parcels are sent via UPS or DPD.

When included, Free Shipping is for untracked services. For tracked services (and a tracking number) please upgrade at checkout.

Sometimes things do go astray within a particular postal system. This unfortunately is out of our control... if you have not received your item within seven working days (UK) of us dispatching please get in touch. For international deliveries please allow at least 20 working days. In the rare case of non-delivery please contact me within 30 days of ordering so that I can look into this for you.

Please note that during the current pandemic, there may be delays with the postal service in your area. This is outside of our control, but if you are concerned please contact us or your local mail delivery provider.

Any customs charges incurred are the sole responsibility of the customer, and the onus is on the customer to check any relevant customs charges, tax or duty, which may be payable in their own country before placing an order. By placing an order you are agreeing to this policy.
Additional policies and FAQs
All images and designs are copyright Bombus Ltd and should not be reproduced without our explicit permission.
Privacy
This Privacy Statement (the ‘Statement’) explains the personal information we collect from you, and how we use it. Personal information is any information that can be used to identify you or that we can link to you. The Statement also explains the choices you can make about the data we collect, and how you can control these choices. It applies to the order process, and any subscriptions to email information, placed either online on or in person at an event, directly with Bombus. Orders placed via a third party marketplace are website are governed by the privacy policy of that marketplace. Please read this statement carefully to understand how Bombus may collect, use and share your personal information. The terms ‘we’, ‘us’ or ‘Bombus’ are each intended as reference to Bombus Ltd.

The Types of Personal Information We Collect:
Buying Bombus products

When you place an order directly with us online, over the telephone or in person, you may be asked to provide the following so that we can complete your purchase, and deliver your gift to you.

We collect: Your title, name and delivery and/or delivery addresses, along with a telephone number and email address when you place an order with us.

Why: This information is vital in order for us to fulfil our contract with you, in the administration, making and delivery of your order. We may contact you via telephone or email
if required to aid us in processing your order promptly. This information will be stored by the website to help us process future orders, and optional additional information also enables us to conduct internal reporting, in order to review our product range.

Important: When placing your order you may provide the personal details of a third party, such as their name or date of birth, as part of your personalisation request. If you have any concerns that they may object to this data being shared, we advise you to seek their consent before placing your order. Once your order is placed, we deem that consent has been sought and granted.

Data Security, Storage and Retention
Security
Bombus is committed to protecting the security of your personal information. While the internet is not a secure platform, we will protect your data with our systems and process to ensure that your data is secure. We store the personal data you provide for your order on digital systems which have limited access.

Data Retention
We will retain your personal information as long as we deem it necessary to enable us to allow you access to your online account, to comply with applicable laws regarding document retention, resolve disputes with any parties and as necessary to allow us to conduct our business. Personal data held will be subject to this Privacy Statement. Your data will held for up to two years after you have closed your account with us. Accounts can be closed in writing to info [!at] bombus.co.uk.

Your Rights
You have a right to control how we use your personal data. You may:
• Ask us for a copy of the personal data we hold about you. When submitting your request please confirm whether this is to port to another system, or to view the data). This includes your order history.
• Inform us of any changes or corrections to your personal data
• Ask us to erase your personal data, except where this prevents us from fulfilling a contract already in place with you (for example you cannot opt out of email communications relating to a current order you have placed).

There is no processing of your data in an automated way, which has a legal effect on you.

If requested by law or enforcement agencies, we will disclose your information to the requesting enforcement authority.

We may share your personal information in the event of a merger, acquisition or sale. In this event, information passed will be bound by this privacy statement.

We may use your personal information for our legitimate interests. For example, we rely on our legitimate interest to analyse and improve our website and product offering, to send you notifications about special offers, new products or to use your personal information for administrative, fraud detection or legal purposes. Where we process your personal information based on our legitimate interest and no opt-out mechanism is available to you, you may exercise your right to object by emailing info [!at] bombus.co.uk.

Third Party Services
We work with third party suppliers to enable us to provide our services with you. The list below outlines the agreements between us with regard to your data.

Royal Mail
We use Royal Mail as our primary delivery agent. We provide them, via their secure online system, the name and delivery address of the person receiving your gift (this may be you or your recipient). The delivery email address and telephone number may also be provided in order to help with delivery services. View Royal Mail’s privacy policy here: https://www.royalmail.com/privacy-policy/

Courier Services
For certain orders we may use the services of couriers to deliver your order. We use the courier broker Interparcel to book and track your delivery. We provide them with the delivery name, delivery address and telephone number (this may be you or your recipient). View Interparcel’s privacy policy here: https://uk.interparcel.com/privacy.php

About Bombus
If you wish to contact us about the use of your personal data, please email info [!at] bombus.co.uk.

If you wish to raise a complaint about our use of your personal data, please write to us at the address below. We will respond in writing to your complaint within 30 days. If you are not satisfied that the problem has been resolved you can refer your complaint to the Information Commissioner’s Office: www.ico.org.uk

Bombus Ltd. Is a data controller for personal data we collect through the means listed above, subject to this Privacy Statement. Our address is Well Oast, Brenley Farm, Brenley Lane, Boughton Under Blean ME13 9LY, UK.

Updates to this policy
We update this privacy policy from time to time, in accordance with legislation and as technology changes. We suggest you check back from time to time to view updates.

More information

Last updated on Oct 29, 2020
Frequently asked questions
Custom and personalised orders

Most of our products are personalised. Please pop your customisation details in the message as you check out.

Gift wrapping and packaging

All our products are lovingly wrapped in tissue paper and packaged securely.

We are working hard towards using as many eco-friendly packaging products as possible such as eco-bubble wrap and paper padded jiffy bags. It is our aim to completely eradicate the use of any plastic in our packaging within the next year. We are almost there!

We have a range of hand printed Bombus designed wrapping papers that can be chosen at check-out for the ultimate in gift wrapping. And be sure to browse our range of cards, to complete your gifting experience!

Wholesale availability

We have an extensive wholesale collection. We work with galleries, independent department stores and gift shops. Please do request a wholesale price list with details of your store, or give us a call so that we can discuss your requirements.

Does my order have a tracking number?

Items from this Etsy store are shipped from the United Kingdom.

When included, Free Shipping is for untracked services. For tracked services (and a tracking number) please upgrade at checkout or contact a member of the Bombus team for courier services.

How quickly will you dispatch my order?

All of our products are handmade by our team to order. Each product has its own lead time on its product page. We aim to dispatch your order as quickly as possible from our studio. We ship from the UK via Royal Mail. For domestic deliveries parcels should arrive within 1-3 days of dispatch, and between 14-21 days for International deliveries. However we are beholden to the mail delivery company in your area, and sometimes delays are beyond our control. But please get in touch if you have any concerns or queries and we will always do our best to help.

What do you mean by 'map location'?

On our bespoke map location products you get to tell us the location you would like to appear on your gift. This can be, for example... a postcode, a town, or even a mountain!
We then search our collection of real, physical, vintage maps and atlases for your requested location. Once we find it, we cut it out and use it for your artwork.