BoneLust

If you are for any reason unhappy with your purchase from BoneLust, please let me know and I will do my best to make things right, before leaving me negative feedback.

See "Shipping Policy" section for important info about adding insurance, and lost packages because of USPS errors.

See "Payment Policy" section for "Cancellation, Refund & Replacement Policies".

YES, I ACCEPT ETSY GIFT CARDS!

Payment is expected in full before your purchase is shipped. I only accept PayPal and credit cards at checkout.

Cancellation, Refund & Replacement Policies:

You can cancel a order or preorder at any time for a full refund BEFORE it has shipped. If you ask for a cancellation AFTER shipping that is not possible.

I will NOT be refunding or replacing items that are lost or damaged during shipment. You are expected to purchase insurance if you have concerns.

If for some reason I do agree to refund you after shipment then shipping fees, Credit Card fees, Etsy fees and PayPal fees will NOT also be refunded.

You have 30 days from the time of purchase to contact me for any refunds or replacements of your order. Some of my items can not replaced as supplies are very limited because of the found nature of my natural history supplies.

IMPORTANT SHIPPING, UPGRADE & INSURANCE INFO:

Most items are shipped either by First Class or Priority Mail. Shipping prices listed here within the US are estimated online. Most items DO NOT include insurance. I will NOT be refunding or replacing items that are lost or damaged during shipment. You are expected to purchase insurance upgrades at checkout if you have concerns.

IN STOCK ORDERS - In stock orders are shipped 3 to 7 business days from the time I receive the order.

PRE-ORDERS & CUSTOM ORDERS - Be sure you understand that by purchasing a pre-order or custom order listing from me your order will not be ready to ship for weeks to months from your time of purchase. Read that info in the related listing.

INSURANCE & SHIPPING UPGRADES - Insurance and shipment upgrades can be made at checkout for US residents, if available for that item. You can purchase one of my insurance or shipping upgrade options using the "shipping options" drop down menu at the time of purchase. I am not responsible for packages once they are in the hands of the USPS, so please purchase one of my insurance listings if you have any concerns. Thanks for understanding!

Some items ship with insurance included but most do not, please read the listing for that item's shipping info.

US RESIDENTS, TRACK YOUR SHIPMENT - When your order ships you are sent tracking info via Etsy. I do not track orders to be sure they arrive. Once shipped, orders are completely out of my hands and in charge of the USPS. I can not tell you anything about your order that you can not already see yourself by clicking on the tracking number in your shipping confirmation. If you do not receive your package in the approximate shipping time you need to contact your local US Post Office right away with your tracking number or call 1-800-USPS! Especially if your tracking info says it was delivered. The longer you wait the less chances you will locate your order if it was mis-delivered.

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INTERNATIONAL CUSTOMERS PLEASE READ - If you order an item from me you may get charged additional fees by your local customs office. I have no control of this. Even if they just open your package to inspect it there is a flat fee you will be charged. By purchasing from me you are in understanding that you may get additional fees or possibly even have your order taken by your customs office. Please do not give me bad feedback if this happens as it is completely out of my control, thanks!

Read more info about this here:

http://www.etsy.com/blog/en/2010/shipping-how-to-custom-forms-duties-and-taxes/

Also, there may be restrictions on importing bone/teeth/antler and some of the nature supplies I offer into you country. So not all items can ship outside the United States.

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MORE QUESTIONS ANSWERED:

DO YOU DO PET MEMORIAL WORK?

Yes, but I can not PM with you here about this. Instead please contact me at jonesysfriends(at)gmail(dot)com

INFO I NEED TO HELP YOU FASTER - Even if we've talked in length elsewhere I will need all relevant info over at Gmail again. Your location. Type of pet, age of pet, name of pet. Is your pet alive, ill, or already passed. Any illnesses your pet has is important to know for my work. If it is a dog, size/breed of dog is important.

WHAT METALS ARE USED IN YOUR WORK?

Most of my metal findings and chains used in my jewelry pieces are a raw brass based nickel free and lead free metal. Which are silver and brass plated. If I have options to choose from it will state so in the listing. When something is sterling silver, it will say so in the listing.

CUSTOM ORDERS MADE WITH CUSTOMER SUPPLIED TEETH:

I do a lot of custom work with customer supplied teeth and specialize in these - adult, baby teeth and pet teeth. You can see my current options in my shop’s “Custom Order Options” section:

https://www.etsy.com/shop/BoneLust?ref=l2-shopheader-name§ion_id=7489732

My prices are very reasonable. Not all teeth work for all designs so please keep that in mind. I sometimes have customers send me their teeth after an initial custom order purchase & then I tell them what their options are once I have their teeth in hand. Cleaning, whitening and sanitizing your tooth/teeth is included in my services.

I get a lot of requests for rings using your supplied teeth. I am not a metalsmith so I sadly am limited to what ring blanks I can find, which only work with some teeth and are in limited ring sizes. Read through the custom order listings to see what tooth type/size best fit each style. You will need to measure you teeth crown and compare to setting measurements in listings.

Just purchase the listing/s you are interested in for your tooth/teeth and then I will send you shipping instructions with my address. Be sure to read through the listings to see how this process works from start to finish.

HUMAN TEETH INFO:

”Where do you get your human teeth?"
"How can they be legal for you to have?"
"Are they black market sourced?"
“Why would anybody need teeth?”
"Aren't they unsanitary?"
"Can I buy them from you?"
"Will you buy my teeth?"

I get a ton of questions about my human teeth so I'm just going to try to answer them all at once. First off, just consider me the tooth fairy. I'm always looking for human teeth. Flea markets, antique shops, etc. It is a hard & pricy supply to locate.

The human teeth I get are mostly pulled molars and family heirlooms from right here in the US. No chance of them being acquired through sketchy black market organ harvesting sources. Or prisons. I hear all kinds of ridiculous theories. But the truth is, they were all legally pulled from a live person by a dental professional. Or naturally fell out in the case of baby teeth. These teeth are completely legal for me to have and sell.

Dental students need them. Those that collect natural history items want them for their collection. I have parents frequently contact me needing them for school assignments. Artists want them for projects. Recently I had a museum contact me needing them for a piece of theirs. Just some of the many reasons someone might want human teeth.

I sanitize them just like all of the animal bone/teeth used in my pieces. So they are totally safe to handle/wear. I sometimes will give shop credit for customer supplied teeth.

 Yes, you can buy teeth collections in my shop.

I do offer custom jewelry pieces using your supplied teeth. Listings are already in my shop. My many real human teeth art & jewelry pieces can already be found for sale at Bonelust.Etsy.Com

CARE INFO - How do I care for your bone & taxidermy jewelry/art?

Most of my jewelry pieces are not meant to take heavy wear. They should not get wet or even be in high humidity areas. Do not clean or polish it as it can destroy it. Taxidermy art must be kept out of water, high humidity & direct sunlight. Do not let them bang on hard surface or you chance cracking glass, bone and teeth or breaking them free of their settings.

How can you make sure that something that is naturally preserved is really clean?

My pieces like that are in most cases professionally preserved. Meaning chemical preservatives were used to sanitize and preserve them to make them last. Sometimes they are inside a case instead of just free hanging if they were only naturally preserved. Meaning found dried by nature. There are little health concerns about any of my pieces by at the same time they are not mean to be worn by children, or let animals chew on them. Never put my pieces in your mouth.

Learn more about me, my art and info about pet memorial services here:

http://bone-lust.blogspot.com/2018/07/jana-miller-aka-bonelust-unpublished.html

What do you mean when you say you’re an ethical bone artist?

http://bone-lust.blogspot.com/2013/05/bonelust-q-what-do-you-mean-when-you.html

Who is your animal bone supplier?

http://bone-lust.blogspot.com/2013/04/bonelust-bone-art-shop-q-who-is-your.html

Your private info is never shared for any reason.