Handmade Bags and Purses

St Austell, United Kingdom

BonesAndShelley is taking a short break


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Shop policies

Last updated on May 10, 2022

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Welcome to Bones and Shelley!

You should find all the boring (yet essential!) information regarding payment and shipping below. If you have any further questions don't hesitate to send an Etsy conversation to Bones and Shelley.

All items are handmade in a non-smoking and pet-free environment.

Accepted payment methods

Returns and exchanges
Please contact me as soon as possible if there is a problem with your item. I will do my best to resolve any problems as quickly as possible. Refunds can only be offered on faulty items.
Bones and Shelley accepts PayPal.

Payment is due at time of order.
Once payment is received items will be sent within 3 working days. Delivery times can vary depending on destination so please contact me if you would like a delivery estimate.

If you would like the item shipped to a different address then please let me know at the time of purchase.

If your Etsy delivery address does not match your PayPal address and you don't specify at the time of purchase which you would like your item shipped to, I will need to contact you for confirmation of delivery address which may lead to shipping delays.

If you have special shipping requirements please contact me in due course.

The buyer is responsible for any customs charges/taxes/duty.

I use recycled packaging where appropriate to reduce environmental impact.
Additional policies and FAQs
If you are interested in a custom order please convo Bones and Shelley and we can discuss options.