BonfireVintage

DOMESTIC RETURNS
I want my Bonfire customers to be satisfied! If for any reason you regret your purchase, you may return your order for store credit (minus original shipping charges and buyer pays for return shipping costs.) Returns are accepted on most items within 7 days of receiving your item. Items must be returned in the same condition (unworn and clean).

INTERNATIONAL RETURNS
Due to customs laws and shipping times, we do not accept international returns. Please read all descriptions carefully and inspect photos for condition.
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SPECIAL CONDITIONS
I am a very approachable and reasonable seller and take pride in the way I choose, display and showcase my products. On the very rare occasion that an item was grossly misrepresented or there was an error in shipping, please contact me. I would much rather make my customers happy than receive negative feedback without notice.

CANCELLATION
If you would like to cancel an order, you must do so within one hour of placing your order. Please allow 1-3 days for the payment to be refunded. After the one hour mark, your order would be considered a return or exchange and your refund would be in the form of store credit only. Please see return and exchange policies below.

Buyers are responsible for reviewing store policies before purchase.

DOMESTIC SHIPPING
Please allow 3-5 business days (excludes weekends and holidays) for us to ship your order. Your order should arrive within 6-12 business days. Please bear in mind that some products may require additional time for creation or packaging. Shipments are generally sent out on Mondays and Fridays First Class Mail. If you would like to upgrade to Priority mail, please contact me. Priority mail includes insurance for up to $50.00 and tracking.

INTERNATIONAL SHIPPING
Please allow 3-5 business days handling time (excludes weekends and holidays) for us to ship your order. Your order should arrive within 10-20 business days. Please bear in mind that some products may require additional time for creation or packaging. Shipments are generally sent out on Mondays and Fridays First Class Mail. If you would like to upgrade to Priority mail, please contact me. Priority mail includes insurance for up to $50.00 and tracking.

If you are looking to receive your item faster or by a specific upcoming date, simply contact me prior to purchase.

CONTACT US!
Please note that in order for us to receive your messages as soon as possible, you must contact us on Etsy through the Contact button. The e-mail associated with this account is not a primary e-mail address and will cause delays in our reply. Please do not e-mail us, but feel free to contact us through the Etsy website.
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COMBINED SHIPPING
We do offer combined shipping discounts so if you would like to purchase multiple items at once, the shipping cost is lower. Combined shipping orders are usually shipped together in the same package, but on some occasions may ship separately due to size or shape. I will notify you of this in advance. Combined shipping is a lower per item shipping cost, so the more you order, the better deal you get! If you are interested in purchasing more than ten items, please contact me for a reduced shipping cost.
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SHIPPING INSURANCE
Insurance is included in all transactions over $50.00 (excludes shipping costs). If you would like to add insurance to your order, please contact us prior to checkout. Insurance covers loss or damage during shipment. Though we strive to package our products carefully, insurance can cover issues or mistakes made by the U.S. postal office beyond our control. Buyers are responsible for acting on insurance claims. Insurance costs an additional $3.00. Please message me that you would like the extra insurance before the item is shipped.

Buyers are responsible for reviewing store policies before purchase.

HANDMADE & VINTAGE
As many of my products include vintage components, please expect that my handmade jewelry might show some slight superficial flaws or oxidation. We believe that these qualities create a truly unique piece of jewelry that will last years for to come.

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RESERVES
If you would like to reserve an item, please contact me. Reserves are valid for 3 days free of charge. If you would like to reserve an item longer than 3 days, there will be an additional fee.
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CONTACT INFORMATION
Please note that in order for us to receive your messages as soon as possible, you must contact us on Etsy through the Contact button. The e-mail associated with this account is not a primary e-mail address and will cause delays in our reply. Please do not e-mail us, but feel free to contact us through the Etsy website.