BonjourPoupette

The Menagerie of Inscrutable Magic

| Garibaldi, Oregon

Star Seller.

This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies.

Announcement    I'm available for custom requests and can accommodate shorter turnarounds, so please contact me if you'd like me to make something that is sold out or if have an idea for a custom piece.

Wishing you all good health, peace of mind and delight in the magic of little things.

Love, Sofie and the Poupettes

Announcement

Last updated on Aug 7, 2021

I'm available for custom requests and can accommodate shorter turnarounds, so please contact me if you'd like me to make something that is sold out or if have an idea for a custom piece.

Wishing you all good health, peace of mind and delight in the magic of little things.

Love, Sofie and the Poupettes

Items

 

All Items

Sofie Skein

Contact shop owner

Sofie Skein

Reviews

Average item review
5 out of 5 stars
(1849)
See reviews that mention:
Quality 146 Shipping 361 Customer service 286

About BonjourPoupette

Sales 4,150
On Etsy since 2010

Welcome to the Menagerie of Inscrutable Magic

"Bonjour Poupette" is what your French fairy godmother says every time she greets you, with a smile on her face.

"Bonjour Poupette" could be translated as "Hello Little One" but to me it means that you are recognized and loved, right now, for all that you are.

And yes, Bonjour Poupette is a menagerie of enchanting little animal people - 'Habitants délicats des forêts de nous-memes. (Sensitive inhabitants of the forests of ourselves.)' - Jules Supervielle

My Poupettes are spirited renditions of animal people and other magical creatures. Every figurine has a unique personality that emerges as I work, which truly makes them one-of-a-kind. Indeed, they have evolved over time and will certainly continue to do so. This is why I take the time to photograph each figurine, list them individually and only make items to order by request. I list new figurines regularly and make a limited number of custom orders each month.

Each figurine is made one at a time, by hand. I sculpt them with a premium, non-toxic, heat-cured, polymer-based modeling compound. I custom blend the polymer with pigment, mica, and metallic leaf to create unique colors and textures. Although polymer can be painted, I prefer the challenge of creating color variations through meticulous layering and blending of the material itself and rarely use paint. Properly cured polymer is an exquisite archival material and you can expect your Poupette to endure for generations.

Bonjour Poupette was a Featured Shop on the Etsy Blog:

https://blog.etsy.com/en/featured-shop-bonjour-poupette/

I've been honored to have photos of my figurines published in Mollie Makes Woodland Friends, and Polymer Clay: Global Perspectives.

My wedding cake toppers have been featured in The Vintage and Handmade Bride Magazine, Seattle Met Bride and Groom and The Etsy Blog:

https://blog.etsy.com/en/meaningful-wedding-details-made-just-for-you/

You can subscribe to my seasonal newsletter here:

https://tinyletter.com/BonjourPoupette

Shop members

  • Sofie Skein

    Owner, Sculptor, Shopkeeper

    Bonjour Poupette is my full-time occupation. I am personally responsible for every facet of this shop: designing and sculpting all the Poupettes from start to finish, photography, customer service, and shipping. I look forward to hearing from you!

Shop policies

More information

Last updated on Dec 3, 2020
Frequently asked questions
Do you accept custom and personalized orders?

Yes, I accept a limited number of custom orders every month. I require payment to schedule the shipping date and I send photos when it is completed. Please contact me for more information.

By the way, I do not make anything shaggy or bristly, nor animals with complex markings, as they do not look good in my style (I wish they did!). I also never, ever copy other people's ideas, so please don't ask - thanks! ^_^

Can I place this sculpture directly on a cake without an additional base?

Yes, my figurines are made of a professional-grade, non-toxic polymer and do not require toxic paints or varnishes, because the pigment is permanently suspended in the polymer. Therefore, they can stand directly on a cake. They are also waterproof, and can be carefully hand-washed with a gentle soap as needed.

Why do you require Signature Confirmation? What if I'm not at home to receive the package?

Signature Confirmation is typically required to prevent theft (unless shipping to a USPS PO Box). I do make exceptions by request. Just know that this may increase the chances of it being stolen, if you are not at home to receive it. (In ten years of shipping, the only packages that have gone missing, were left on doorsteps or at apartment doors.)

If you are unable to sign for the package on delivery day, I recommend keeping an eye on the tracking, and once a delivery attempt has been made, go to your local post office with the tracking number to pick it up. Back in the day USPS used to leave notices and attempt re-delivery, but this has become rare in recent years, and I do not count on it.

How long will it take for my order to ship?

I ship all orders (with the exception of custom and Express mail orders) on Mondays and Thursdays (with the exception of USPS holidays, when I ship the next business day). If you are on a tight deadline, or purchase Express shipping - please contact me directly and I'll get it out ASAP.

Can you tell me more about shipping to U.S. addresses?

'Free Shipping' to U.S. addresses is typically USPS First Class Mail, which takes from 3-5 business days, depending on your location.

All of my shipments include a USPS Tracking Number which is automatically sent via e-mail as soon as the package has shipped.

Signature Confirmation is usually included to discourage theft.

If you purchase Priority Mail shipping, your package will automatically be insured up to $100 and the delivery window is 2-3 business days.

Priority Mail Express Shipping is available for purchase at checkout and takes 2 business days, unless you live in Portland, OR (which will be next day delivery).

Do you include paper invoices in your packages?

You will receive a digital invoice/receipt for your order through Etsy. For packages shipped within the U.S., I do not include a paper invoice, but if you would like one, just let me know and I'll be happy to include one. I am required by law to include 1-3 paper invoices with the purchase price in my packages for all international orders.

Do you ship internationally? What do I need to know?

Yes, I regularly ship internationally. Be advised that actual transit times vary by destination and are not guaranteed by any Postal Service.

International shipping is especially unpredictable due to COVID-19 and I have witnessed long, unexplained delays. I highly recommend purchasing Priority or Express Mail shipping at checkout.

I urge international buyers to be aware of how your local Customs and Postal Service operates before making a purchase. Most countries will charge their own duty and/or import fees that I have no knowledge of, or responsibility for.

Please visit this page for more information on your country:
https://help.etsy.com/hc/en-us/articles/360000337247

Can you mark my item as 'Gift' or alter the cost on the customs form?

No, I will not mark international items as "gifts" or alter the cost of goods because this is mail fraud and has serious consequences in the U.S. (13 U.S.C. § 305 : US Code - Section 305: Penalties for unlawful export information) All customs forms are automatically created through USPS and Etsy. They are accurately labeled 'Merchandise' with the actual cost of the item in compliance with international law. I cannot predict nor can I be responsible for delays in customs or any additional fees or taxes that may be charged by your local jurisdiction.

In the event of damage, what do I do?

For minor repairs, I recommend using a cyanoacrylate gel (also known as 'super glue'. I highly recommend Loctite Gel). If a figurine arrives damaged from shipping, I will repair or replace the figurine depending on the amount of damage. Simply let me know and ship it back to me, preferably in its original packaging. I will refund the shipping cost to cover the unforeseen expense and repairing your piece will be my number one priority as soon as it arrives. My turnaround time will be just one week.