BostonStreetBoutique

Boston Street Boutique

Roanoke, Virginia | 4007 Sales

BostonStreetBoutique

Boston Street Boutique

Roanoke, Virginia 4007 Sales On Etsy since 2011

5 out of 5 stars
(897)

Shop owner

Contact

Announcement   Boston Street Boutique- home of hand lettered and HAND burned keepsakes!

Please read all announcements:

Now on Instagram! @bostonstreetboutique

CURRENT turnaround time: each listing has been updated to let you know how soon your item may ship. Please contact me prior to ordering if you have any questions or concerns. Please note: RUSH ORDERS are subject to a $20 rush fee. Please contact me prior to purchase to ensure I can get an item to you in time.


APO and FPO Orders: Please contact prior to purchase. Shipping is limited to 1st Class Mail or Priority. For some heavier and larger items, the shipping will be higher than shown.


INTERNATIONAL ORDERS: shipping time CANNOT be guaranteed. International Buyers – Please Note:
Import duties, taxes, and charges are NOT included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to buying. Also, please check to make sure the item(s) you are interested in are allowed to be imported into your country. Refunds are not given if the product is returned for this reason.

PLEASE read the listing you are interested in in its entirety. There are multiple options for stain colors, fonts, etc. If you do not provide the information at the time of purchase, it will delay your order.

PLEASE read and fully understand shop policies before purchasing. Most items in my shop are personalized, therefor, non-returnable/non-refundable.


Featured products!

http://www.besthudsonvalleyweddingever.com/best-weddings/real-wedding-wednesday-a-stunning-rustic-chic-affair-at-the-garrison

http://www.surfandsunshine.com/fun-and-different-wedding-guest-book-ideas/#axzz2RWzDn9ih

http://thecakeblog.com/2012/08/fabulous-cake-stands.html

http://www.kissmytulle.com/2012/10/wedding-ring-pillow-round-up.html


Please stop by my other shop, Pink by Jenny (www.pinkbyjenny.etsy.com) for great little baby bows and childrens gifts!
My old etsy shop was jenniferjhenry

Announcement

Last updated on Jan 6, 2018

Boston Street Boutique- home of hand lettered and HAND burned keepsakes!

Please read all announcements:

Now on Instagram! @bostonstreetboutique

CURRENT turnaround time: each listing has been updated to let you know how soon your item may ship. Please contact me prior to ordering if you have any questions or concerns. Please note: RUSH ORDERS are subject to a $20 rush fee. Please contact me prior to purchase to ensure I can get an item to you in time.


APO and FPO Orders: Please contact prior to purchase. Shipping is limited to 1st Class Mail or Priority. For some heavier and larger items, the shipping will be higher than shown.


INTERNATIONAL ORDERS: shipping time CANNOT be guaranteed. International Buyers – Please Note:
Import duties, taxes, and charges are NOT included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to buying. Also, please check to make sure the item(s) you are interested in are allowed to be imported into your country. Refunds are not given if the product is returned for this reason.

PLEASE read the listing you are interested in in its entirety. There are multiple options for stain colors, fonts, etc. If you do not provide the information at the time of purchase, it will delay your order.

PLEASE read and fully understand shop policies before purchasing. Most items in my shop are personalized, therefor, non-returnable/non-refundable.


Featured products!

http://www.besthudsonvalleyweddingever.com/best-weddings/real-wedding-wednesday-a-stunning-rustic-chic-affair-at-the-garrison

http://www.surfandsunshine.com/fun-and-different-wedding-guest-book-ideas/#axzz2RWzDn9ih

http://thecakeblog.com/2012/08/fabulous-cake-stands.html

http://www.kissmytulle.com/2012/10/wedding-ring-pillow-round-up.html


Please stop by my other shop, Pink by Jenny (www.pinkbyjenny.etsy.com) for great little baby bows and childrens gifts!
My old etsy shop was jenniferjhenry

Jenny

Contact shop owner

Jenny

View all 294 items

Reviews

Average item review
5 out of 5 stars
(897)
See reviews that mention:
quality 85 shipping 167 customer service 99
View all 897 reviews

About

Bringing creative and timeless keepsake to you.

Hello and Welcome!
My name is Jenny and I'm happy to take on a project for you! I've been crafting all my life, making little gifts for family and friends. When I got married, my husband and I hand burned and stained little wooden trinket boxes for all our guests. They were a huge hit! After our daughter was born, I hand burned a keepsake box to put all her special treasures in. That creation became one of my most requested gifts. From then on I have been dreaming up new ideas, for weddings, for babies, and for just because. Thanks for stopping by!

Around the web

Shop members

  • Jenny

    Owner, Maker, Designer

    Designer, creator, wood burner, stainer, painter, customer service...I do it all!

  • Chad

    Assistant

    My husband! My biggest supporter!

Shop policies

Last updated on March 20, 2016
Thank you for visiting Boston Street Boutique. If you have any questions concerning my shop, custom orders, or policies, please feel free to contact me.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Boston Street Boutique strives to create the perfect keepsake for you. Please be sure to read any listing you decide to purchase in its entirety. Be sure to double check how you want your item personalized, as I will create it with the information you provide.

I begin working on orders as soon as I receive them. Therefor, personalized items are non refundable

Boston Street Boutique does not offer refunds or exchanges on personalized items.

Non personalized item returns will be determined on a case by case basis and BSB must be contacted prior to return.
---If you are wanting to return a non personalized item, you are required to ship it back (at your expense) to Boston Street Boutique within 3 days of receiving the product (EU countries have 14 days). You are also required to purchase tracking/delivery confirmation, as well as insurance. This is important...if I don't receive the the product, or receive the product returned in a damaged condition, I will not provide a refund. Cost of product will be refunded. Shipping charges of initial purchase are non refundable.
Payment
Due to the nature of my work (personalized and unique to you) payment is expected immediately upon purchase.

Cancellation Policy:
I begin working on orders as soon as I receive them, therefor, personalized or customized items are non refundable.
Shipping
All orders are custom and will ship as soon as they are completed. Approximate time frame depends on workload. See individual listings for up to date turnaround times. (Large orders may take longer and should be discussed prior to order.)

PLEASE double check to make sure your shipping address is correct. If a package is returned due to buyer error, an invoice will be sent to the buyer to cover re-shipping.

Items ship by USPS. Please allow 7-10 business days for mailing. In order to provide the best customer satisfaction, as well as protection for your order, delivery confirmation and shipping insurance is included.

Shipping Insurance Note:
I insure all products.
If your item is received damaged, you must retain the shipping package, damaged product, and invoice for claim filing purposes with USPS. I require pictures so that I can file a claim. Once you provide me with pictures, I will immediately get to work on a replacement for you.


APO/FPO ORDERS:
Please note, shipping charges are higher. Please contact me prior to purchasing.


INTERNATIONAL ORDERS: shipping time CANNOT be guaranteed. International Buyers – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to buying. Also, prior to purchasing, please be sure you are able to import the product you are buying.

Undeliverable packages, packages not claimed, address errors on part of purchaser, packages returned to sender, packages not picked up from customs: Personalized Items will not be refunded. You will need to purchase shipping for me to send again. Non personalized items will be refunded as long as there is no damage (and items is back in my possession). Shipping is non refundable.

Shipping price includes the following: packaging materials, delivery confirmation, insurance, and of course, the postage price.

Notes on Shipping: I do not set out to make a profit on my shipping charges. Besides postage, I include tracking services with delivery confirmation and insurance. In addition, the shipping charges cover the cost of materials used to package your product, transport it to the post office, and get it to you in a resonable amount of time.
Additional policies and FAQs
IMPORTANT:
Most of the products in my shop are created with wood. Wood has its own characteristics, including natural grain, knots, texture, etc. due to these characteristics, each individual piece will be different. Wood burning is done by hand (not machine) and will not always be smooth. This should not be considered a flaw or imperfection.
In addition, many boxes require wood glue. Wood glue does not stain, and may be visible in small amounts on the inner portion of boxes.