BoutiqueByTheCreek

Preppy Personalized caps, shirts, robes and accessories

Madison, Alabama On Etsy since 2013

11,968 Sales

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

BoutiqueByTheCreek

Preppy Personalized caps, shirts, robes and accessories

Madison, Alabama | 11,968 Sales

BoutiqueByTheCreek is taking a short break

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Note from shop owner Boutique by the Creek is permanently closed. Thank you for the wonderful years of business. I had the best customers and have been so blessed to get to know you! All is good with me - spending much needed time with family and friends. Take care! ❤️

Note from shop owner

Last updated on Oct 1, 2020

Boutique by the Creek is permanently closed. Thank you for the wonderful years of business. I had the best customers and have been so blessed to get to know you! All is good with me - spending much needed time with family and friends. Take care! ❤️

Terri Jones

Contact shop owner

Terri Jones

Reviews

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quality 246 shipping 334 customer service 156

Shop policies

Last updated on March 18, 2017
Welcome to Boutique By The Creek! I love stitching out monograms and names on clothing - it makes people feel special and brings a smile to their faces. Handmade adds that extra personal touch and says "I had this handmade..... just for you"!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
ALL SALES ARE FINAL DUE TO CUSTOMIZATION OF ITEMS.

It is most important to me that you are satisfied with your purchase. Please contact me within 3 BUSINESS DAYS (M-F) from receipt of your item(s) if I have made a mistake on your order. Because my items are customized just for you, it is very important that when you place your order, you shall provide correct spelling, order of initials for monograms, clearly identify standard fonts, colors and sizes as there will be no refunds/returns for any mistakes, omissions or errors made by the Purchaser. I will, however, refund or accept a return should Boutique By the Creek incorrectly produce your custom order.
Payment
Boutique By The Creek accepts cards/gift cards for direct checkout through Etsy or via PayPal. E-Checks via PayPal are fine, but they delay payment to BBTC for 4-5 days before they will deposit into my account. Orders go in line for fulfillment once payment has been received/verified by whatever payment method you use, so please be advised that there will be a delay on fulfilling your order if you pay by E-Check or if Etsy or PayPal delays payment for whatever reason they may have.
Shipping
ORDER FULFILLMENT: Once payment has been received into my account from PayPal or Etsy, and I have received all the information I need from you in order to create your purchase, your order will be completed by me within 3-5 business days (M-F), and shipped to you via your choice of USPS First Class 2-5 day delivery or Priority Mail 1-3 day delivery. You will receive a tracking number from Etsy when it has shipped.

FIRST CLASS (2-5 day delivery) or PRIORITY MAIL (1-3 day delivery): First Class or Priority Mail (USPS in United States) are your choices for method of shipment. Once your order is completed within 6-10 days from order date, please add delivery days to that. First Class and Priority allows both of us to track your order to confirm delivery. Insurance is included on Priority Mail only for orders up to $50 (not including tax or shipping). If your order is over $50, please let me know if you want to add insurance in the Notes to Seller BEFORE you pay (recommended for your protection), which will be an additional fee for you. Once your package has been confirmed to be in the possession of USPS, I am no longer responsible for it. However, please, please convo me if you do not receive your package after you have tracked it. I want to make sure it is delivered to you! <3

ADDRESS CONFIRMATION: When you pay, please review your shipping address and make sure it is 100% correct to prevent shipping delays, returns-to-sender, additional shipping cost, etc.
Additional policies and FAQs
COMMUNICATION: This is VERY IMPORTANT. Please leave all the information I need to complete your item in the Notes to Seller section when you place the order (do NOT put in PayPal section). All communication with me shall be made through Etsy, therefore, please do not communicate with me by responding through your email. If you have any questions, please feel free to convo me through Etsy.

I check my convos and answer during normal business hours (Monday - Friday). If you convo me on the weekend, please know that I will respond to you on the following business day (not counting holidays).

Should Buyer fail to leave all the information requested in the listing, I will attempt to convo/email Buyer requesting the missing information. Please note that this will delay fulfillment of the order until the information requested is received from the Buyer. If Buyer has not replied within one month from the date of the order with the missing information, the order shall be cancelled and refund shall be made.

CARING FOR YOUR GARMENT/LAUNDERING:

• For SHIRTS ONLY - Wash with Cold/Warm Water on Regular cycle. You can dry in the dryer, but I recommend hanging them. Press wrong side out, pressing over the stabilizer to make embroidery lay flat again. DO NOT clip threads. FYI: My teenagers wash them on all kinds of temperature/washer settings, throw them in the dryer and rarely press them. Your shirt will fade over time as these are pigment dyed. Heat will facilitate fading.

• For CAPS ONLY - Please refer to inside of cap for cleaning instructions - do not launder in washing machine/dryer - spot clean only. DO NOT clip threads.

• For CANVAS BAGS ONLY - Spot clean only. DO NOT clip threads.

COMFORT COLOR SHIRTS: Unless it is a custom order, all shirts in the shop are sized for men; therefore, they will run big on girls/women. I currently wear a Misses 12 - I can wear a CC Medium (fits snug around hips), as well as the CC Large (loose on my body, shoulder seam falls a couple of inches below my shoulder and bottom of short sleeve hits my elbow). The tanks are cute with sports bras underneath or as swimsuit cover-ups, so you may want these loose, too (I like mine in Large). Please see each listing with measurements for each style.

CUSTOM ORDERS: In most cases, I can set up a custom order for you. Please convo me and let me know what you have in mind and we will discuss the specifics. Please feel free to convo me if you have questions before making the purchase.