Bow Ties, Neckties, Pocket Squares & Wedding Sets
bowtieandcotton's Shop Policies
• Orders will be shipped once the payment is cleared.
• For custom orders, the process will start AFTER the full amount is paid.
• Buyers are responsible for the fees, taxes, and duties associated with shipping to their respective countries.
I N T E R N A T I O N A L
• Shipping via Thailand Post to your national postal service (USPS, Royal Mail, AU Post, Canada Post,...)
• Tracked & Signed
All packages will be registered with a reference number. A signature required on delivery. (If no one is home during the day, a work address may be recommended.)
• Estimated time of delivery
This is provided as a guideline. It is mainly up to the customs clearance for how long it takes.
✉ USA, Canada and Australia : 2 - 3 weeks
✉ EU : 10 - 15 working days
✉ UK : 6 - 15 working days
✉ Singapore, Hong Kong and Japan : 6 - 12 working days
✈ Express shipping service : 5 -7 working days (extra fee applied, please contact me before ordering.)
• Once shipped, the details will be sent via AN ETSY EMAIL NOTIFICATION. Please use your regular email address when purchasing. Buyers can also login to Etsy Account > Purchases to view the details.
Refunds and Exchanges
The products are made with love and quality. All pieces are created by hand. But if somehow it is not up to your expectation, please feel free to contact me via Etsy conversations so that we can resolve it together.
W E D D I N G S
If you are looking to order for your wedding and are very specific with the shades/the colors, buying a swatch or one item first may be recommended.
R E T U R N S & E X C H A N G E S
• Please contact me within 7 days of receipt.
✚ Returns/Refunds are accepted for a NON-custom order of 1 - 3 items only.
✚ A non-custom order of more than 3 items could be exchanged with any items in the store within the purchase value.
• Refunds and exchanges will be sent AFTER the products are received in their original and unused condition.
• Only the refunds of the items will be sent to your PayPal account.
• Buyers are responsible for the shipping cost.
Additional Policies and FAQs
Interested in a wholesale, please contact: bowtiecotton [!at] gmail.com
Last Updated April 2, 2015