brandMOJOimages

Refunds are NOT given for any digital download due to the nature of the purchase.
If you are not satisfied with a photographic print, please contact me within 5 days of receiving your photograph and I will replace it or exchange it.
You will be responsible for returning the order to me in its original condition and for the return shipping costs.

Credit Cards, PayPal and Etsy Gift Cards are accepted and expected when you checkout. Your photos will ship only after full payment has been received. If you submit an e-Check through PayPal, I will wait to complete and ship your order until the payment has cleared.

If you find that you have buyer's remorse, please contact me immediately so we can work it out.

Please leave me a note on the Etsy order for any differences in the Ship To address. I will be happy to ship directly to a Gift Recipient.

Shipping FAQs

Q: When will my order ship?
A: Prints 11x14 and smaller: 3-4 Business days.

Q: How will my order ship?

A: ALL items are shipped in sturdy packaging. Prints are shipped flat.

Q: Who is shipping my order?

A: Prints size 11x14 and smaller are shipped directly from my studio in North Carolina, USA.

Q: Will I receive tracking info for my package?

A: Yes, tracking info will be sent to you once your items are packed and includes a link to check the status of the shipment. Please note - International shipments are not always updated once packages leave the US.

Q: When will I receive my order if I live in the US?

A: Packages are usually delivered within 3-6 days from the day of shipment, however delivery times depend on how well the postal service is currently running. (may take longer during holidays)

Q: When will I receive my order if I live outside of the US?

A: Most international orders make it to their destinations in a timely manner but occasionally packages get stuck in customs and take longer. For this reason please allow up to 6 weeks for delivery. The tracking number I send will follow your package until it leaves the US, but then it is in the hands of your country's postal establishment. If you have not received your order in 6 weeks, please check with your local post office. On occasion, international postal systems may not release packages to recipients until a customs charge has been paid.

International buyers, please note

I do not collect any customs when sending packages. Any custom fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. I have no way of calculating how much these fees would be, should they occur, and brandMOJO Images is not responsible for those charges. For any additional information refer to your local customs agency. Returns of international orders will not be accepted due to customs fees.

All photos are digitally enhanced. Some photos are enhanced more than others to achieve a certain look or feel. Since all monitors are not equally calibrated, there may be a difference in colors from what you see on your screen.

Many of these photos were photographed using film (35mm neg or slide, 120 format neg or slide) and then digitally scanned. Others have been digitally photographed.

For custom sizes, please contact me. These photos will be printed at a professional lab and mailed within 7-10 days after payment has been received.

Note: watermarking is for internet purposes only, and will NOT appear on your print.

All copyright and reproduction rights are retained by brandMOJO Images. Artwork may not be reproduced by any process without the express written permission of the Marisa Kestel and brandMOJO Images.

Wholesale and licensing inquiries are welcome. I apologize, but I am not accepting any consignment contracts.