BRANDSOCIETY is taking a short break
brebecker8 on Jan 13, 20212 out of 5 stars
No response from this seller and it has two days. The directions to fix the logo were wrong, I sent this logo into a professional graphic designer after waiting around to get a response and he fixed it for me. He said it was done poorly because some of the lines did not line up, which he ended up fixing. I love the logo just very disappointed in the service. It's really too bad.
Giulia responded on Jan 14, 2021
My first negative feedback, it was supposed to happen after over 450 sales. I deserve it, because as the user rightly said I did not respond immediately to the messages, unfortunately for a cause of force majeure that I privately explained to the user. I'm sorry because I've always worked hard to avoid negative reviews.
unicornprincessamy on Feb 21, 20205 out of 5 stars
Love my new logo! A quality design for a new business. Thank you ❤
Lina on Jan 6, 20205 out of 5 stars
Giulia and her team are amazing and very creative! She has re-designed my website and made it what I wanted it to be from day one. Recommend her hands down.
Haley on Oct 25, 20195 out of 5 stars
I LOVE my website!!!! Thank you so much 😍😍😍 www.laurenhaley.org for full view of their awesome work!
Daisy's on Oct 21, 20195 out of 5 stars
WOW. She was truly a DREAM come true and a dream to work with. She does amazing work and is responsive. My website is soo beautuful thanks to her. I sent her inspiration and very little to go on, and i literally dumped a whole bunch of written content (i really could have been more organized) and she totally got our message and brand! she is truly a blessing to me and my business. check out the website! themerchantileofscottsdale.com
Reviewed by Inactive on Sep 24, 20195 out of 5 stars
Giulia is fantastic. She solved all problems. Always kept communication lines open and did a beautiful job with my new website.
jluk23 on Jul 11, 20195 out of 5 stars
Giulia is awesome! She was so helpful in answering my questions and getting my logo to look great!
Vivian on Jul 3, 20195 out of 5 stars
I love working with Giulia! She is designing at second website for me. Somehow she just "gets" what I want!
Lacy on Jun 30, 20195 out of 5 stars
Had a really great experience. She was really responsive to my requests. Highly recommend!
Svetlana on Jun 13, 20195 out of 5 stars
Thank you for service you provided.
BRAND-SOCIETY IS A SMALL DESIGN STUDIO BASED IN ITALY WITH A KNACK FOR SIMPLICITY + PURPOSE. WE BELIEVE IN HAND-CRAFTED DESIGNS, BRANDING WITH PERSONALITY.
At Brand-Society, we bring over 12 years of global design experience, in a flexible, personal and well-priced business model.
We are able to take your chosen Theme and tailor it to your brand through custom graphics, clean design and responsive modern layouts, while still keeping our price point reasonable for the growing business owner.
Let’s work together to help you grow your business or showcase your personal and professional brand!
For more information about us, visit our website at www.brandsociety.it
Accepted payment methods
Returns and exchanges
I gladly accept cancellations
I don't accept returns or exchanges
Returns and exchange details
TERMS OF REFUNDS:
// A. Custom Logo Designs
1. If a refund is required before the start of the drafts and within 30 days is complete.
2. There’s a cancellation fee of 30% for the time reserved for your project and time we’ve already spent on it.
3. After receiving 1st round of drafts – we will not make any refunds.
YOU HAVE 1 YEAR TO START THE PROJECT THEN EXPIRES.
// B. Custom Web Design
1. The refund must be requested before the design process has started (before the agreed start date) and within 30 days.
2. There’s a cancellation fee of 30% for the time reserved for your project.
1. After receiving the proposal – the refund must be requested before the coding has started.
2. There’s a cancellation fee of 50% of paid amount due to the time reserved for your project and time we’ve already spent working on it.
3. Once the proposal has been accepted and coding started – We will not make any refunds.
YOU HAVE 1 YEAR TO START THE PROJECT THEN EXPIRES.
// C. Premade Logo Design and Themes (Direct Download)
1. All sales are final.
As soon as Etsy processes the payment:
// Custom Logo Designs will be sent in max 72 hours after receiving the filled questionnarie (the questionnaire comes as soon as the order is placed). The various changes and / or new designs that will follow will have a maximum delivery time of 48 hours. The design of a Custom Logo Design can take about 2 to 3 weeks.
// For Custom Website service the first release of the new structure is delivered within 7 or 14 business days, depends the type of project, the exact time is reported in the respective listing. For the various changes the delivery days are variable. Based on 20 projects completed in 2017, starting from payment to launch, usually last approximately from 1 to 2 months on average.
IMPORTANT: The studio is closed on Saturday and Sunday.
Additional policies and FAQs
The design process starts only after we receiving all crucial information such as:
• Your hosting or CMS login
• Your email address
• The completed Questionnarie
• All images, logos, text or other content that you would like included on your website.
If you don’t have content, don’t panic! We can provide stock photos aligned to your brand’s look and feel. And if you don’t have a logo, we also provide a service for that!
Also it’s crucial for the design process that you provide your feedback in a timely manner. Please, make sure that you’ll be able to respond to our e-mails within 3 business days.
If you don’t get back to us within 5 business days after receiving proofs of custom design (logo, business card, website etc.), we will move to the next order and your project will be resumed in my available time frame.
We understand that life happens and sometimes you can’t be as involved as you originally planned. Please let us know if you aren’t able to work our project and we can move dates around.
If you don't contact us in 30 days after our sending of final files - we will consider our co-working as finished.
FIRST COME FIRST SERVE
Projects are scheduled on a first come first serve basis. Please contact us to check availability.
MANAGEMENT + PROMOTIONAL
After your launch, we can talk about routine and ongoing marketing for your business.
OPW (OTHER PEOPLE’S WORK)
Once the site goes live, we will give you the login information. After this point, BRAND- SOCIETY is no longer liable for edits, and you assume all responsibility for changes made to the site. PLEASE, if you already have the login info don't apply changes as long as the project is still under construction, if changes are made and further action is needed this will be quoted with the hourly rate of $ 40.
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COLORS & FILES
Colors on monitors and printers can vary a bit because the print comes in CMYK profile, and monitors display RGB.
Digital files will be sent as .png, pdf file and source files (.ai .psd)
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DESIGNS & COPYRIGHT
All designs available in our shop are protected by copyright laws - you are not allowed to use it without BRAND- SOCIETY permission.
Customer pens all rights to purchased custom logo design, but we preserve the right to display the design on BRAND- SOCIETY portfolio page or Etsy Shop as an example of previous works.
All unused designs are property of BRAND- SOCIETY and:
a) will not be used by customer
b) may be sold by BRAND- SOCIETY
We place accreditation as a hyperlink that reads “Design by BS Studio” at the website footer.
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FONTS & STOCK PHOTOS
We only use open source fonts that are free for commercial use.
If you’d like us to use a commercial font – we’ll need to purchase the font’s commercial use license separately.
You guarantee that you own copyrights to all provided materials such as texts, pictures, graphics etc. or own permission to use them.
These terms and conditions of use refer and apply to all services and products provided by Brand Society, via its official website www.brandsociety.it and official Etsy Shop www.brandsociety.etsy.com
COPYRIGHTED MATERIAL AND OTHER INTELLECTUAL PROPERTY
Our Products and Websites contain copyright material, trade names and marks and other proprietary information, including, but not limited to, text, software, photos, graphics, video and may in future include music and sound (‘Content’). The Content is protected by copyright law, registered and unregistered trade marks, database rights and other intellectual property rights. All Materials and Content used and presented in our website, services and products, is created and protected by copyright law by Brand Society © Arban Giulia.
You may download information from our Websites for your own personal use only. Except as otherwise expressly permitted under copyright law or by written consent by Brand Society © Arban Giulia, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without our express permission or that of the copyright owner. In the event of any permitted copying, redistribution or publication of copyright material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. You acknowledge that you do not acquire any ownership rights by downloading copyright material.
• All images and Design Layouts are created by and for Brand Society © Arban Giulia, unless stated otherwise. Please give proper credit for anything you pull or give reference to.
• All images, designs, downloads are permitted for personal use. Commercial use is forbidden. If you are interested in purchasing commercial license, kindly contact us.
• Brand Society © Arban Giulia 2012 – 2018 All Rights Reserved.
Privacy and Data Protection
Your right to privacy is important. Etsy protect their customers, here you can find the full policy: