PalaceProvisions

Vintage Handmade Weddings & Gifts...Sustainable Luxury

| Newark, Delaware

Star Seller.

This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies to any messages they received.

Announcement    Handmade, vintage, eco-chic weddings and sustainable luxury. Here you will find one-of-a-kind, limited-edition and custom-designed wedding, bridal and special event accessories, as well as vintage housewares and gifts. Palace Provisions designs are created using vintage, recycled and re-purposed materials for luxurious sustainable style.

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PROUD TO BE GREEN! Palace Provisions strives to maintain sustainable practices and treads softly on the environment. We are partially solar powered, utilize recycled and recyclable packing materials and recycle waste whenever possible.

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CUSTOM ORDERS always welcome. Contact me with your ideas to get started.

WORLDWIDE SHIPPING always available!
Visit my Store Polices section for complete shipping information:
http://www.etsy.com/shop_policy.php?user_id=5056314

Announcement

Last updated on Apr 24, 2021

Handmade, vintage, eco-chic weddings and sustainable luxury. Here you will find one-of-a-kind, limited-edition and custom-designed wedding, bridal and special event accessories, as well as vintage housewares and gifts. Palace Provisions designs are created using vintage, recycled and re-purposed materials for luxurious sustainable style.

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PROUD TO BE GREEN! Palace Provisions strives to maintain sustainable practices and treads softly on the environment. We are partially solar powered, utilize recycled and recyclable packing materials and recycle waste whenever possible.

*************************************************

CUSTOM ORDERS always welcome. Contact me with your ideas to get started.

WORLDWIDE SHIPPING always available!
Visit my Store Polices section for complete shipping information:
http://www.etsy.com/shop_policy.php?user_id=5056314

Items

 

All Items

Cindi Brooks

Contact shop owner

Cindi Brooks

Reviews

Average item review
5 out of 5 stars
(413)
See reviews that mention:
Quality 19 Shipping 83 Customer service 84

About PalaceProvisions

Sales 842
On Etsy since 2007

Saving The World...One Wedding at a Time.

The Brass Paperclip Project started as an experiment in 2007. I was a newlywed with a new baby and had put my career on hold to stay at home with my new little bundle of joy. Feeling antsy and lacking a creative outlet, I hatched my business in the dark of night...very spontaneously...fingers crossed that my friends and family wouldn't think I was crazy. I rationalized that it was just an experiment. No harm in trying, right? The shop took off right away and soon I was very busy with a new baby and a new business. I had to close my shop in 2013 for personal reasons, but am happy to be bringing it back in 2021.

Why the name Brass Paperclip? As I sat at my desk in the wee hours...sleep deprived and weary...setting up my Etsy shop for the first time, I had no idea what to name my business. Looking around for inspiration, my eyes landed on a brass paperclip. Voila! I've always liked them and think they are kind of elegant...for paper clips.

The Brass Paperclip Project has evolved from it's experimental beginnings and has settled into a nice groove as a vintage inspired, eco-friendly bridal boutique featuring a mix of vintage and hand-made accessories.

With each new design, I'm working hard to incorporate more recycled, reclaimed and repurposed materials...proving with each piece that sustainable luxury is a viable option for today's modern brides.

I take great pride in offering the best service, quality and attention to detail and hope you'll find something in my shop that inspires you.

Thanks so much for your interest. I look forward to working with you soon!

Cindi

Shop members

  • Cindi

    Owner, Maker, Designer, Photographer, Shipper

Shop policies

Last updated on February 7, 2021
Welcome to Palace Provisions! Thanks for stopping by!

After a 10 year hiatus, I'm excited to be back on Etsy doing what I love! Feel free to contact me with any questions or custom inquires.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
GENERAL RETURNS/EXCHANGES: Many of my items are special occasion pieces, so returns and exchanges will be handled on a case-by-case basis. I want my customers to be 100% satisfied, so I will work with you to the extent that I can to ensure that you are happy.

CUSTOM ACCESSORIES: Return requests for custom accessories will also be handled on a case-by-case basis. Depending on the nature of the design, I may accept returns on custom accessories if they are unused and are things I think I can sell in my shop.

CUSTOM PRINTED ITEMS: Due to the highly personalized nature of these items, deposits and final payments for custom printed orders are non-refundable. In the event that I make an error in production after you have approved your proof, I will re-print your order at no cost to you.

VINTAGE WEDDING GOWNS AND VEILS: To minimize the wear and tear on these items and the time/expense of shipping, all sales are final on vintage wedding gowns and veils. Please be sure to carefully read the descriptions, view all photos and ask questions if you are unsure about anything.

PLEASE NOTE: Shipping fees are non-refundable. All shipping fees for returns/exchanges are the responsibility of the buyer. Items must be in original condition to be accepted for return.
Payment
PAYMENT is due at the time of purchase.

All major credit cards are accepted, as well as, debit cards.

If you need help with the checkout process, please refer to this tutorial: http://www.etsy.com/help_guide_checkout.php or contact us for assistance.

Custom orders require a 50% deposit to get started. Balance due upon completion.
Shipping
Orders are shipped via USPS Priority Mail on Mondays and Thursdays. If you need something shipped sooner, just ask. Please be advised that the USPS is currently experiencing shipping delays of up to 2 weeks+. Please keep this in mind as you place your order.

SHIPPING ADDRESS
All orders will be shipped to the Etsy address on file. If your Etsy address is incorrect, please let me know in the notes to seller at check-out. You can also send me a convo through Etsy.


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DOMESTIC SHIPPING
Unless otherwise noted, all domestic packages are shipped via USPS Priority Mail and include delivery confirmation plus up to $50 insurance. Expect packages to arrive within 2-3 business days. (NOTE: As of 1/1/21, current USPS shipping times are delayed and may take up to 2+ weeks.) If you would like to add insurance or upgrade your shipping to USPS Express (overnight) shipping, please let me know in the "notes to seller" section at check out and I will send you an invoice via PayPal for the additional amount.

**Insurance rates:
up to $50 = $2.25
up to $100 = $2.85
up to $200 = $3.55

**US Express Shipping starts at $25 depending on the size and weight of the package. Includes tracking and up to $100 insurance. Please contact me for a more accurate quote.

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INTERNATIONAL SHIPPING
In order to keep shipping fees as low as possible, international orders are shipped via USPS First Class International. Pricing and delivery times vary by country and are not guaranteed, however, on average they take 2-3 weeks. These items do not include tracking or insurance, however delivery confirmation is included. If you would like to upgrade your shipping to USPS International Priority or Express shipping for an additional fee please let me know in the "notes to seller" section at check out and I will send you an invoice via Paypal for the additional amount.

INTERNATIONAL SHIPPING UPGRADES:
**USPS International Priority shipping starts at $27 and takes 6-10 business days....includes tracking and up to $200 insurance.

**USPS International Express shipping starts at $46 and takes 3-5 business days...includes tracking and up to $200 insurance.

Please contact me for a more accurate quote based on your purchase and shipping location.

PLEASE NOTE: All duties, taxes, and fees levied at time of import are the responsibility of the buyer. Please be aware of your country's import policies and restrictions before placing an order. True value is marked on all customs forms.

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PLEASE NOTE: I am not responsible for lost, stolen, or delayed packages once they have left my care

DELAYED PACKAGES
I know that delayed packages are frustrating, especially if you need a gift to arrive by a certain date or are hoping to wear something for an event. Please understand that I are not responsible for shipping delays, but will work with you to the best of my ability to get you what you need when you need it.

MISSING PACKAGES
It doesn’t happen often, but from time to time packages do go missing. If I can track it down, I will. However, I am unable to issue refunds or replacements if the package has been marked as delivered by the USPS. Once I have turned packages over to the shipper, they are completely out of my control. Please be sure to ship your packages to a secure location.

DAMAGES
If you receive an item that is damaged or has broken in transit, please take pictures of the package and the damages and let me know as soon as it arrives. I will work with you to send a replacement or refund as necessary.

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PACKAGING:
Whenever possible, I use recycled packaging, however I do also use USPS Priority Mail shipping materials quite often. (USPS shipping materials carry a Cradle to Cradle silver rating for material content, recyclability and manufacturing processes.) Your order will also be wrapped with tissue paper to ensure that it stays clean and will probably be tied up with waxed twine, vintage string or ribbon, but little to no tape.

I also use brown paper packing tape which, unlike plastic tape, is recycleable.

To cut down on paper waste I do not include packing slips or receipts unless requested.

Everything that goes into packing and shipping your order can be recycled or re-used at your end, so I hope you'll do your part to continue the cycle. :)
Additional policies and FAQs
CUSTOM ORDERS
Your custom order ideas are always welcome! I am happy to adjust many of the designs in my shop to meet your needs or come up with something entirely new for you. Please contact me to get the ball rolling. Custom orders take 2-4 weeks to create depending on the complexity of the project and my current workload. Please allow sufficient time when making requests and don't forget that your item may still have to travel a long distance to get to you upon completion, so leave plenty of time for transit.

RUSH ORDERS
Rush orders may be accommodated as my schedule permits. Please contact me with questions about custom or made-to-order items. If you need your item shipped faster than normal, please see the Shipping section for expedited shipping information.

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PRODUCT CARE:

FLOWERS & FEATHERS
Pieces that feature flowers and/or feathers are very carefully packaged in tissue for shipping, however, you may still find that they sometimes wilt in the mail. To restore their shape, gently fluff petals and feathers until you are happy with the shape. Light steam can also help set things back in the right place. Never try to iron flowers or feathers. And beware of the fact that, like wool, feathers make a great treat for moths and other pests. Store your feathers as you would your favorite cashmere sweater. Cedar, lavender and dried mint are all great natural repellents that smell wonderful, so consider storing your item in a cedar box or with an herbal sachet to keep with your feathers fresh and beautiful.

GOWNS & VEILS
Your gown or veil will be packaged with tissue to minimize creases, however, wrinkles are inevitable. As soon as your gown or veil arrives, please remove it from the box and hang it up. Light steam will usually release any wrinkles and restore your items to the correct shape. Most of my gowns and veils are in "as-found" condition and may require professional cleaning to bring them back to their full glory. Please see item descriptions for complete information about each item's condition.

VINTAGE CHARACTER
Many of my designs feature delicate vintage materials upwards of 70+ years old. These items are hand sourced and have been well loved before you purchased them. Scratches, dings and signs of wear are to be expected and are, in many cases, the exact things that give these pieces character and beauty. To keep them safe for future generations, please respect their heirloom quality and store them safely.

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PROUD TO BE GREEN!
*Solar powered
*Vintage, recycled, natural, 2nd-hand and/or recyclable materials used whenever possible
*Scraps are used or recycled for minimal waste
*All spent ink cartridges are recycled
*Member of EcoEtsy street team: http://ecoetsy.blogspot.com/
*Green Bride approved vendor: http://www.greenbrideguide.com/vendor/brass-paperclip-0