brenabeedesigns

Brena Bee Designs: Graphic Design & Printables

La Center, Washington

brenabeedesigns is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

brenabeedesigns is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on September 3, 2015
Brena Bee specializes in personalized invitations, announcements, stationery, and party supplies. I have a full selection of DIY printing of personalized paper goods for any event.

Due to rising printing costs, as of 2/10/14, I will no longer be accepting print job requests. However, I can offer suggestions for online and local printing venders.

Adobe Acrobat Reader is required to edit text in PDF files. If you don't have that program it is free here: https://get.adobe.com/reader/otherversions/ . If you are on a Mac, Preview is the program that defaults when opening a PDF. You will need to right-click and select Open With and then Acrobat Reader for the file to function as designed.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Due to the customized nature of my designs/products I cannot offer a refunds. However, I will work with you to resolve all disputes so that both parties are satisfied.
Payment
I currently accept PayPal and Credit Cards.
Shipping
Instant Downloads can be obtained immediately after purchase by going to Your Account < Purchases < Files Ready to Download. It is important that if you require an edit to text, color, pattern or image that you contact me BEFORE purchasing.

Invitation proofs for listings marked "Personalized" will be sent via Etsy message within 48 hours. Once the draft is approved, the final high resolution files (typically one jpeg, one PDF and one PDF with multiples on one sheet) will be sent within 24 hours. Typically files are sent much sooner than this, but I do like to allow myself a window due to order volume, and life events.

"Instant Download" listings can be downloaded immediately from the Etsy website.
Adobe Acrobat Reader is required to edit text in PDF files. If you don't have that program it is free here: https://get.adobe.com/reader/otherversions/ . If you are on a Mac, Preview is the program that defaults when opening a PDF. You will need to right-click and select Open With and then Acrobat Reader for the file to function as designed.

Note: Please check Shop Announcement for vacation information. Any announcement information overrides this shipping policy.
Additional policies and FAQs
Terms of use: All my products/designs are for PERSONAL and SMALL commercial use only. Have questions? Please ask, I'm fairly open on usage, and can possibly come to an agreement for extended usage.

Unless noted, all colors, text, and fonts can be altered to suit your needs. I do not have a set color listing, but if you send me an image I can color match anything. I do have a listing of fonts available at the below link. If you are looking for a specific font, please shoot me a message.
www.brenabeedesigns.com/bb_fonts.pdf

"Instant Download" listings come as editable PDFs and require Adobe Acrobat Reader. This is a free program available on the net and comes standards on most computers. (NOTE: If you are on a Mac, most default to Preview, you will need to right click on the file, select Open With and then Adobe Reader.)
Adobe Acrobat Reader is required to edit text in PDF files. If you don't have that program it is free here: https://get.adobe.com/reader/otherversions/ . If you are on a Mac, Preview is the program that defaults when opening a PDF. You will need to right-click and select Open With and then Acrobat Reader for the file to function as designed.

FAQs:
Question: I opened the file and none of the fonts shown on the sample are showing. Why?
Answer: Make sure that you are opening the file in Adobe Acrobat Reader. If you are opening it in your Internet Browser or Preview, the fonts will not display correctly. Adobe Acrobat Reader is required.

Question: I can't seem to change the font/font color/font size. How do I do that?
Answer: Make sure that you are opening the file in Adobe Acrobat Reader. If you are opening it in your Internet Browser or Preview, the fonts will not display correctly. Adobe Acrobat Reader is required. Right click on the text, select Hyperlink, and then Font to change the text attributes.

Question: I emailed about a customization. I purchased the normal listing, but the customizations are not showing. Why?
Answer: All customizations require a custom listing. Please don't purchase the standard listing, or you will get the standard file. Please wait until I reply with a link to your personalized listing. Addtioanl charges may apply to change the design.