brendasanker

PRIVACY POLICY:

Information I Collect:
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment type, and the details of the product that you are ordering. You may also choose to provide me with additional personal information if you contact me directly via email or convo. I DO NOT have access to your financial information on Etsy.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
~ as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
~ when you have provided your affirmative consent such as by making a purchase from me, contacting me or signing up for my mailing list;
~ if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
~ Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
~ Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations in the USA, to resolve disputes, and to enforce my agreements. I keep your data for the following time period: 7 years (United States Internal Revenue Service requirement for tax purposes. Information that I retain during this period of time is your name, address, phone number (if applicable), email address, item purchased and monetary total spent. Again, I DO NOT have access to your bank, credit card, Paypal or other financial information).

How to Contact Me
If you have any questions or concerns, you may contact me at brendasanker [!at] gmail.com. Alternately, you may mail me at:
Brenda Sanker
P.O. Box 1972
Spring Hill, TN 37174 USA