Wedding and Special Occasion Preservation
bridgetbrowndesigns' Shop Policies
Thanks for visiting my shop! If you have any questions about shop policies, please don't hesitate to contact me. I look forward to working with you.
My shop accepts Paypal, money orders, and all major credit card payments.
If you have requested a custom order, please provide payment within 24 hours of your listing. If payment is not complete your listing may be removed.
I ship all items by USPS priority mail with delivery confirmation. If you have other special shipping requests please contact me before making a purchase!
International customers: Please allow 2-4 weeks for delivery time on international shipping. If you wish to ship priority or have your package insured please contact me for a quote before making your purchase.
Please note: Next day air, express, or insured shipping will be an additional cost, please contact me for a quote on upgraded shipping.
All shipping costs include packaging materials.
I work out of my home and do not offer local pick up.
I will issue a refund if you have overpaid for shipping! All refunds for shipping will be completed within 24 hours and you will receive an email letting you know of your refund.
Refunds and Exchanges
I take great pride in the things I create and I want my customers to be completely happy with their purchase!
If for any reason you are unsatisfied with a purchase, you are welcome to return the item for a full refund within (7) business days of purchase.
CUSTOM ORDERS ARE NOT RETURNABLE.
If you have a minor detail that you would like changed (color, defects, etc.) please contact me and I will do everything I can to fix the problem.
Additional Policies and FAQs
I do offer a discounted rate on multiple orders. Please contact me before making your purchase and I would happy to create a reserved listing for you in my shop.
Discounted rates on invitations are for orders of 25 or more.
Last Updated March 5, 2015