Accepted payment methods
Returns and exchanges
If you are new to Etsy, please read my Paying With Paypal tutorial here: http://bright-circle.deviantart.com/art/paying-with-paypal-140028936
Customers must pay for the item at time of purchase if using Paypal. If payment is not made at time of sale, an email will be sent to the email address on the receipt. If the customer replies to the email within 24 hours, they have 7 days to finish paying with Paypal. If the customer does not reply within 24 hours of receiving the email, the sale will be canceled. If sending money order and it has not been received within three weeks, the sale will be canceled.
If you would like to purchase a specific item but are unable to make immediate payment, *instead of putting it in your cart*, contact me and I will be happy to reserve the listing(s) for you, for up to 14 days.
I am open to other payment methods; contact me and I'm sure we can work something out!
All items are packed securely in a bubble mailer and shipped first class globally with delivery confirmation, though I am not responsible for fees after the package has left the US.
Contact me if you would like your jewelry in gift boxes, or wish for insurance or Priority Mail.
For customers outside the US:
You need to be aware that your own country's customs service may impose a range of import fees, taxes, tariffs, duties at the time of delivery. These are not in my control and I have no way of knowing when or if they will be imposed or how much they might be. For information you should contact your local customs agency.
Additional policies and FAQs
The best way to contact me is by Etsy Conversations.
All metals in my jewelry are silver-plated, unless otherwise noted in the item description.
If you have a Bright Circle coupon, please send me an Etsy Conversation with a scan or photo of the back of the card to find out whether the card entitles you to 20%, 30%, or 50% off your item! When you are ready to make your purchase, please send me a conversation with a link to the item you would like. I will then edit the listing to reflect the discount price, and reserve it for you.
I'm happy to customize jewelry for you! Here are a few customization options:
Option 1. Most of my
jewelry can be lengthened or shortened.
Option 2. Earring wires can be converted to leverback, kidney wires, or earring posts.
Option 3. Many of my jewelry pieces can be reproduced in a different colour.
Option 4. All metal in my jewelry can be replaced with gold-filled or sterling silver.
All of these options are free of charge, except of course for Option 4. The charge for that will vary, depending on the piece of jewelry to be customized.
If any of these options sound good to you, just contact me with the piece you're interested in, and I'll make a custom listing reserved for you! When the custom item is listed (usually within two weeks), I'll contact you, and you'll have seven days to purchase it. After seven days, if item is not purchased by you, the reservation will be removed.
I welcome custom/alchemy orders.