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Darrah S

Contact shop owner

Darrah S

Shop policies

Last updated on October 23, 2011
My name is Darrah and I am a stay at home momma of three girls! I have sold my sterling silver and gemstone items at markets and boutiques for over 10 years and at the very end of 2008 I opened my shop here on Etsy. I make all of what you see in whatever spare time I can get.

Life for me is VERY busy, but I am so very thankful Etsy exists so that I can take a little time to do something I love and offer it to you!

I thank my Lord and Savior daily for the gift of creativity and the opportunity to share it with all of you here on Etsy.com! I am always loading my shop with brand new pieces, so check back often! Thanks so much for taking the time to peek around my shop, I am truly honored!

Warmly,
Darrah Sikora
Otis B Jewelry


As an aside, it's important to note that as of early 2011, my dear friend Johanna (of RedRavenNest) will be assisting me in MANY facets of the order completion process as demand has increased beyond my personal ability. Thank you!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I happily accept paypal only, absolutely NO personal checks or money orders, I am sorry for the inconvenience.

Custom and wedding orders require full payment UP FRONT before work is completed, items are not created unless paid for.



***PLEASE DO NOT MESSAGE ME VIA EMAIL, PLEASE SEND ANY QUESTIONS, COMMENTS OR CONCERNS VIA ETSY ONLY!! Thank you!***

I do NOT refund lost international orders due to the fact that once the package is released to the postal service, it is out of my control and I have zero recourse for parcels that go missing in other countries. The item is not given a tracking number, and sometimes "missing" parcels are actually just left in customs offices and are not picked up by the buyer, which is not within the parameters of my responsibility.

I do NOT refund Duty fees imposed by other countries.
Shipping
I use USPS PRIORITY MAIL for shipping, if you require another handling option, kindly let me know.
If you MUST have a package shipped out sooner, kindly let me know and I will be happy to oblige.

All of my pieces are carefully and beautifully packaged in anti-tarnish zipper baggies and enclosed in jewelry boxes with beautiful ribbon wrap.

**BUYERS ARE RESPONSIBLE FOR ENTERING THE CORRECT ADDRESS INFO INTO PAYPAL AT TIME OF PURCHASE** This is as per paypal's policies as well as mine. i will not be held responsible for shipments that have been misdirected due to incorrect address entry.

I do NOT refund lost international orders due to the fact that once the package is released to the postal service, it is out of my control. The item is not given a tracking number, and sometimes "missing" parcels are actually just left in customs offices and are not picked up by the buyer, which is not within the parameters of my responsibility.

I do NOT refund Duty fees imposed by other countries.

Insurance IS AVAILABLE, A small additional fee may apply, inquire about current rates if you would like your parcel insured.

Express shipping is also available should you require this service, please inquire BEFORE PLACING YOUR ORDER about rates and time frames for production and shipment.
Refunds and Exchanges
***IMPORTANT!! PLEASE DO NOT MESSAGE ME VIA EMAIL, PLEASE SEND ANY QUESTIONS, COMMENTS OR CONCERNS VIA ETSY ONLY!! Thank you!***

It is very important to me that you are 100% happy with your purchase!
If for any reason you are not completely satisfied with the piece due to the item arriving broken or breaking suddenly, I am more than willing to return/exchange the item in it's UNWORN and original condition. No returns or exchanges may be made past 2 weeks of purchase unless the item is faulty or there has been an error on my part.

If you are in need of discussing the possibility of a return/exchange with me, then please message me within 3 days of receipt to let me know the situation and return the item unworn, with the original box/tags, etc...
Any refunds are issued, minus shipping and handling charges in the form of a check or paypal transfer. Note, shipping charges are NOT refundable.

**Regarding custom and Bridal orders**: Custom orders are final and not returnable, unless there has been some error in my part or the piece is faulty.
Additional policies and FAQs
★ Follow me on Facebook for very special offers and the happy musings of a busy work at home mom of 3! ★
http://www.Facebook.com/OtisBGemstoneJewelry
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