BrillianceFound

Handmade nature-inspired jewelry with a kick (or two).

BrillianceFound is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

BrillianceFound is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on April 18, 2011
♥ Welcome to Brilliance Found on Etsy! This shop features a limited selection of our jewelry. ♥

WHO IS BRILLIANCE FOUND?
Brilliance Found is a team: me (Nyne) & Mr.Bisteries (my lover). I do all the designing & creating & Mr.Bisteries does all the packing & shipping. Recently, he has started helping with soldering rings as well, so we can ship out your orders sooner. Win, win!

A WORD ABOUT ORIGINALITY..
Every design you find in my shop has been designed & fabricated by us. Therefore, there may be slight variations between items, as they are all handmade originals. Shop at Brilliance Found knowing that you are supporting the true designer behind the jewelry.
© Nyne & Brilliance Found Jewelry 2009-2010

SPECIALS:
♥ We love specials. Check us out on facebook to make sure you never miss another one! www.facebook.com/BrillianceFound
♥ Did I mention we hold Monthly Jewelry Giveaways? ;)

http://www.BrillianceFound.com

Accepted payment methods

Paypal
Returns and exchanges
♥ RETURN POLICY ♥

7 DAY No-Questions-Asked Return Policy: I will refund your purchase (minus shipping) within seven days of receipt, upon receiving the item back in unworn condition. If you want to return an item, please contact me prior to shipping.

♥ Returns must be received prior to refunding. Sorry, I do not refund shipping.

♥ EXCEPTIONS ♥
♥ No refunds on earrings, body jewelry or hair accessories; I am unable to accept returns on worn products for hygienic reasons. I DO NOT reuse ear hooks or sell used product. These items can be returned for STORE CREDIT ONLY (minus shipping), valid for anything in my shop.

♥ LOST PACKAGES & OTHER PROBLEMS ♥
♥ Please understand that a package is only considered lost after 45 days from the post date.. sometimes mail takes a while! ☺
♥ Mistaken orders: If your order contains an error, please contact me for a refund or replacement. Error items must be returned prior to receiving replacement/refund (I pay shipping).
♥ If something happens to your package during shipping, please contact me immediately. Please indicate with pictures the extent of the damage to your product, so we can solve your problem quickly.

♥ GUARANTEE ♥
♥ The main reason I create jewelry is because I feel art was made to be shown off and worn. That means that all of my creations are backed with my Wearable-Art Guarantee: If your jewelry breaks under normal wearing conditions, I will replace/fix the piece.
*Please note that I will not be responsible for your shipping costs, but I will supply materials.

♥ FEEDBACK ♥
Leaving feedback lets me know you've received your order & the transaction is complete :)
If you are unhappy with your order for whatever reason, please contact me prior to leaving any neutral/negative feedback, so I can fix the issue for you. I am message friendly & want to make sure you have an amazing experience!
Payment
Payment is by PAYPAL only at this time.

If you are new to etsy & are having difficulties with the check-out process, please see this page: http://www.etsy.com/help_guide_checkout.php

♥ BC residents will be charged 12% tax (sorry!)
Shipping
♥ YES, I SHIP WORLDWIDE! ♥

Brilliance Found is located in Vancouver, Canada. Please keep this in mind when purchasing -- once an order leaves my hands I have no control over how long it may take in transit. Canada Post can be slow. Please be patient. :)

I DO NOT REFUND FOR MISSING PACKAGES UNTIL 45 DAYS AFTER SHIPMENT, as per Canada Post's lost package guidelines.

APPROXIMATE ANTICIPATED TIME IN TRANSIT WITH REGULAR SHIPPING:
WITHIN CANADA: 1-3 weeks
WITHIN USA: 2-4 weeks
INTERNATIONAL: 2-4 weeks

♥ Shipping is via Canada Post Air mail whenever possible. This is the most economical shipping. Our shipping fee includes postage, insurance & necessary mailing materials alone; we do not charge a handling fee at this time. View postage rates online at: www.CanadaPost.ca

♥ Signature confirmation, tracking & rush shipping available. Please message me prior to purchase for an updated listing. If you are pressed for time, please note the charges below:

EXPEDITED SHIPPING COSTS:
Within Canada: $15.59
Canada to US: $15.59-23 (Guaranteed arrival within 7 days)

TRACKING STARTS AT $16 PER PACKAGE FOR US/INTERNATIONAL.

♥ Please double-check your address! I will reship, but I do not cover postage for missent shipments, sorry.

♥ Your package will be marked with the appropriate value upon mailing. I do not falsify custom forms. Customer is responsible for any duty/custom charges.
Additional policies and FAQs
SORRY, I AM NOT TAKING CUSTOM ORDERS AT THIS TIME.

UPGRADES:
♥ I also offer upgrades on your earrings. For an additional cost, you can upgrade your earring hook for your choice of
: platinum plated sterling silver hook
: platinum plated hingeback
: sterling silver hook
: 14k goldfill kidney wire
: 12kt goldfill shepard hook
: niobium (pink, blue, bronze, dark blue, yellow)
Please message me prior to purchase so that I can make a new listing for you, specifically

♥ Metal Allergies/Sensitivities? I have your solution. Brilliance Found offers NO CHARGE upgrades on all earrings:
*Stud earrings: Plastic post upgrade
*Hook earrings: Plastic hook or surgical steel hook upgrade

♥ Not pierced? Not a problem! All earrings can be swapped into pierceless clip ons or hoops for free.. just mention this while checking out.

All creations are made in a smoke-free but cat-friendly home.

♥ Earth Love ♥
♥ In an effort to reduce waste, I will not automatically pack an invoice with your shipment. If you would like a receipt other than the one in your email, please let me know and I'll do one up for you!
♥ I also use recycled shipping/packaging materials when available. I combine wrapping when shipping multiple items -- if you would like separate packaging, or if your item(s) are gifts, please let me know and I will wrap them separately for you!

♥ Wholesale Options
♥ Yes, I do wholesale! http://www.BrillianceFound.com

BLOGGERS! Please note we do not give away "samples" of our jewelry for review. We are open to co-hosting a jewelry giveaway for your readers, though! Find out how to apply here: http://brilliancefound.wordpress.com/currentshowings/host-your-own-brilliance-found-jewelry-giveaway/

Well, that's all of it! Thanks for taking the time to stop by and don't hesitate to message me with any questions, comments or concerns you may have ♥

♥ Nyne

http://www.BrillianceFound.com
http://www.facebook.com/BrillianceFound