brookeelissa

Brooke Elissa Designs

California, United States · 1793 Sales

brookeelissa

Brooke Elissa Designs

California, United States 1793 Sales On Etsy since 2009

5 out of 5 stars
(241)
Shop owner

Brooke

Contact

brookeelissa is taking a short break

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Note from shop owner Hello!
I am taking a summer break to focus on family. I will be back to business as usual in early September.
If you have any questions, please feel free to contact me. I will be returning emails and convos.
Thank you so much for understanding!

Note from shop owner

Last updated on Jul 18, 2016

Hello!
I am taking a summer break to focus on family. I will be back to business as usual in early September.
If you have any questions, please feel free to contact me. I will be returning emails and convos.
Thank you so much for understanding!

Brooke

Contact shop owner

Brooke

Reviews

Average item review
5 out of 5 stars
(241)
Kathryn Van Gaasbeek

Kathryn Van Gaasbeek on Aug 20, 2016

5 out of 5 stars

Very responsive and sweet in recreating this piece! Thank you very much!!

acebandito

acebandito on Jun 14, 2016

5 out of 5 stars

I bought this as a gift for a friends birthday. It was nicely wrapped in a box and little bag. I requested the note to say "Happy Birthday" and it did not disappoint. My friend loved it. Now I want one for myself.

View all 241 reviews

Shop policies

Last updated on August 1, 2014
Hello and welcome to my shop. A lot of time and thought goes into each and every piece that I create. I hope that you enjoy wearing my pieces as much as I enjoyed creating them! Customer care is extremely important to me. Please read the following shop policies prior to making your purchase. If for any reason you have any questions, please, do not hesitate to contact me. I would love to hear from you!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
PayPal is the accepted form of payment.You can use a credit/debit card to pay through PayPal without a PayPal account.
Sales tax is automatically charged to orders being shipped in CA.
Payment is due at the time of purchase.

Any orders unpaid after 2 days will be cancelled.
Shipping
All items will be processed within 1-3 business days of received payment (unless otherwise noted in listing). Every order is carefully packed in a small craft box and a padded envelope for shipping.
I ship via USPS First Class Mail with shipping confirmation (domestic oredrs only). You will receive an email with a shipping confirmation # shortly after mailing.

U.S. SHIPPING:
Please allow 3-5 business days to receive your order. All orders will ship via your PayPal address or the address entered through Etsy. If you would like to request shipping to a different address please make a note during checkout.
All domestic shipments include confirmation. I will send an email the day I ship with a confirmation number.
(Priority or Express shipping upgrades are available for an additional charge, please contact me BEFORE placing your order)

INTERNATIONAL SHIPPING:
All international orders are shipped USPS First Class international mail. Please allow 2-3 weeks for delivery.
Taxes, Duties and Customs:
Your order will be sent as a commercial shipment. Many countries impose import taxes on purchases. I have no way to estimate these charges but you can contact your local customs office for specific info. The taxes are usually calculated as a percentage of the purchase price. The payment of all taxes and all customs duties is the responsibilities of the customer. Any charges to clear customs are paid by you directly to your local customs agency. Every so often a package can get stuck in customs. I cannot be responsible for any delays in delivery due to customs. Thank you for understanding.
Refunds and Exchanges
I guarantee the quality and craftsmanship of my work, and above all else, you should be happy. If for any reason your purchase does not meet your expectations, you may return or exchange it for a full refund. Please be aware that the buyer is responsible for return shipping and the item must be returned unworn and returned in the original gift box/packaging. Returns will be accepted up to 14 days after delivery.

It is the nature and charm of handcrafted items to have subtle imperfections and differences. This is what makes each item special and unique! Additionally, there may be a variance in color due to the nature of the materials and/or the colors you see on your monitor.

With all this said, I want every customer to be happy with their experience at my shop. If for any reason you are unhappy or have any issue with your order please contact me so that we can come up with a solution together.
Additional policies and FAQs
I would love to create a custom piece for you. Please contact me if you would like to work with me to design a piece as unique as you are!

WHOLESALE ORDERS ARE WELCOME. Please contact me for more information.