brownbagbathbars' Shop Policies
Welcome to my shop! It all started with a few bar soaps for my friends wrapped in brown paper bags...along came brown bag bath bars:) The rest, as they say, is history!
All payments are processed through PayPal. You do NOT need to be a registered PayPal user to send a payment. PayPal will accept AMEX, VISA, MasterCard, and Discover. PayPal also accepts e-checks but this needs to clear prior to sending of merchandise. An e-check can take up to 7 business days to clear. Don't use an echeck if you are in a hurry to get your favors as I can't ship until it clears!
I am limited as to how many orders I can accept at any given time. Please order a minimum of 2-3 weeks before your event. If not given enough time, I may need to refund the order. Please contact me if you have any questions about timelines.
My husband (Kevin) helps me out on occasion and you will see his name on our paypal account when you make your purchase. His name will also show on the return address label on your package.
I begin all orders after payment has been received.
There is a minimum of order of 10 on most of my favors as the pigments and scents don't blend well in small batches.
I ship to the address listed when you make your purchase through paypal. PLEASE do not send me address information through your Etsy convos. Paypal allows you the opportunity to change your address when purchasing and also when logging into your account. You can request an alternate address, such as for gift giving, on the paypal page as well. Please understand that a seller is only protected through paypal when the paypal address is used.
I use the rates set by the US Postal Service which can be viewed at their website. Most orders of 20-30 soaps weigh approximately 1.5 pounds which ships for $9-12 depending on your location. Shipping charges can also be reflective of packing materials, labels, ink, and non-standard boxes. Shipping is based on package weight, not the total cost of the order. A .99 item could ship for $9 if it weighed over 1 lb 1 ounce:) As much as I love free shipping as a consumer, it's just not possible for me to offer free/reduced shipping as a small business owner.
I do not offer international shipping, sorry!
Refunds and Exchanges
Refunds for gift items within 7 days, buyer to pay postage. I do not accept returns on custom party favors orders except in extreme/unusual circumstances. I package my items very carefully and can not be responsible for damage caused by the post office shipping process.
Please read and understand the size dimensions of the soaps before ordering. If you are unsure, please ask. I mainly sell favor-sized soaps, most around 1-2 inches tall/wide. Many buyers use the soaps as part of a goodie bag. Only you can decide how big or how much money spent is appropriate for your event. Feedback left for my shop that states "smaller than expected" implies that I have inaccurately represented the dimensions of the soaps. I try very hard to represent the favors accurately! Please contact me if you are unsure of any sizes before making a purchase.
Additional Policies and FAQs
PLEASE NOTE: Information and/or pricing listed by outside sources such as google search, pinterest, and personal blogs are not sponsored by me and are not necessarily reflective of my current offerings and pricing. I do not personally advertise or promote my products outside of Etsy, so please check my shop for the most current information.
Brown Bag Bath Bars is an on-line business. I handle all conversations through email and do not use my home phone for business. I will respond quickly to email messages and hope that you do the same so we can have a smooth transaction:)
I only sell my soaps packaged as favors including the cello bags, raffia ties, and tags. I do not sell bulk soap at this time.
Pricing is set as low as I can go regardless of quantity.
Pricing is tricky business! It includes many things....pigments, scents, crinkle paper, cardstock, molds, Etsy fees, Paypal fees, packaging, printer ink, raffia, as well as the preparation of personalized tags, cutting and hole punching tags, and the rest of the labor involved in the favor-making process. ( To name a few:) I work hard to price my favors competitively while offering a premium product.
Most favor items in my shop are in sets of 15 and 20. If you would like more or less favors, please contact me prior to purchasing and I will set up a custom listing for the exact amount you need. I may not be able to accept all orders. I may not be able to accept all orders.
Clear Glycerin Melt and Pour Soap Ingredients:
Aqua, Propylene Glycol, Sodium Stearate, Glycerine, Sucrose, Sodium Laurate, Sorbitol, Sodium Laureth Sulphate, Sodium Lauryl Sulphate, Sodium Chloride, Stearic Acid, Lauric Acid, Vitamin E, Aloe, Pentasodium Pentetate, Tetrasodium Etidronate
Last Updated December 31, 2013