brownbagvintage

SATISFACTION GUARANTEED.

we gladly accept returns. items must be postmarked within 4 business days of receipt for EXCHANGE or STORE CREDIT ONLY which will expire 1 year after the date of issue. items MUST be in the original condition in which they were sent with tags still attached. we are not responsible for shipping or lost items. if you are unhappy with the way an item fits or have other issues with your purchase, please send us a convo stating why you would like a return and we will get back to you immediately with the next steps. if the 4 day allowance period has passed, we may still be able to accept an exchange minus a 15% re-stocking fee.

PLEASE NOTE: clearance items are final.

HOLDS can be placed on items for 24 hours. if you need more time to pay for a purchase, please contact us - we'll be happy to allow you to checkout using "Other" and invoice you on a later date for payment. any buyer who doesn't submit payment as agreed will be reported for non-payment, so please be sure you want the item. we may require a small deposit for higher priced or multiple item purchases.

payment plans are also available.

DOMESTIC SHIPPING
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orders are shipped within 1-3 business days via usps with delivery confirmation. your tracking number will be emailed to the address on file with etsy. insurance is available for an additional $1.25 (up to $100). please send me a convo if you would like to insure your package and i will adjust the current listing or send over a paypal invoice for the additional cost.

INTERNATIONAL ORDERS
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orders are shipped within 1-3 business days via first class international mail. these can be upgraded to priority at your request. please note that first class mail includes tracking within the united states only. INSURANCE can be purchased for an additional $2.00. please send me a convo if you would like to insure your package and i will adjust the current listing or send over a paypal invoice for the additional cost.

NOTE: international buyers are responsible for any customs duty and/or VAT that may be applied by your country.

IF YOU CHOOSE NOT TO PURCHASE INSURANCE, I AM NOT RESPONSIBLE FOR LOST OR DAMAGED PACKAGES.

MEASUREMENTS are taken of the item laid flat and doubled. shoes are measured with a measuring tape pulled taut from the inner tip to the inner heel. width is measured at the bottom of sole.

TRADES: unfortunately, i am not participating in trades at this time.

FEEDBACK is appreciated!!