Announcement Welcome to Brownbetty Style!! New knitting project bags just added! Check out the great new fabrics and colors.
Welcome to Brownbetty Style!! New knitting project bags just added! Check out the great new fabrics and colors.
Thanks for taking a few minutes to check out my policies.
Accepted payment methods
If you have any other payment questions, please convo me before you order.
I ship items Priority Mail through USPS - most orders arrive 2-3 business days from shipment.
I can ship express/overnight/UPS for the cost of postage - just contact me before you submit your payment.
International buyers will be responsible for all custom charges.
Refunds and Exchanges
I want ever customer to be happy with their purchase. However, if you're not happy, please get in touch with me within 7 days of receiving your item. I'm happy to refund your money (not including shipping) as long as the item is free of damage, wear, stains, or smoke. Return shipping fees are paid by the customer.
To avoid returns, please please please convo me before you purchase! I'm happy to answer any questions about sizing, color, materials, or anything else.
Because each item is unique, I can't exchange or accept returns due to wrong size. If you need a special size, contact me to discuss a custom order.
Additional policies and FAQs
If you see something you like, but want it in a different color/combo, just let me know and I'll set up a custom order for you.
Please expect 2-4 weeks for delivery of custom orders - I sell items as I make them, so I'll need a little time to craft your particular item.