Brown Button Designs

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Last updated on May 9, 2022

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Hi there! Brown Button is based out of yummy Seattle. I enjoy creating beautiful things, out of appealing fabrics. I am not averse to using reclaimed fabric, or brand spanking new fabric, as long as it is lovely. Each item is handcrafted entirely by me, in my smoke free, pet free studio. I've been sewing for years, in order to provide myself with unique, fun clothing that I couldn't find anywhere else. Now, I pass my creative outpouring to you.

Accepted payment methods

Returns and exchanges
Returns or exchanges are accepted on an individual basis within 14 days. If you have a problem with an item, convo me as soon as possible. I want to make your experience a pleasant one, and can work with you to resolve any issues.

However, due to the tariffs, taxes, customs and fees associated with international shipping, I cannot accept returns on any item shipped internationally.

I do not accept returns on custom items.

In the case of a return, the buyer will be responsible for all shipping fees.

I do not accept returns or exchanges on damaged or lost items unless insurance was purchased.
I accept Paypal, money order, Google checkout, RME (revolutionary Money Exchange). If using Google checkout or RME please select ‘other’ in the payment option. I will then send an invoice to the email you have on Etsy.

I expect electronic payment within three business days, and paper payment within five business days. If you are having an issue, PLEASE convo me, and let me know. We can probably work something out. Otherwise I will cancel the order, relist the item and leave appropriate feedback.

I have to charge buyers within the state of Washington a 9% tax. Bummer.
I will ship orders within three business days of received payment, generally faster. Custom orders will ship within seven business days.

I ship through USPS priority mail. If you would like me to ship through another company I will be glad to. Convo me BEFORE you checkout, though, so I can get updated shipping prices for you.

I ship all my items internationally. Most items ship for $9.95 to Canada and Mexico, and $11.95 everywhere else. I will always choose the lowest priced shipping option. If it is less than what I have quoted I will refund you the difference, included as a money order with your item. If it is more, I will make up the difference out of pocket. All customs, taxes, tariffs and fees are the responsibility of the buyer.

I ship all items to the address you have listed on Etsy, unless you convo me requesting otherwise.

All clothing will be shipped in a flat rate Priority mail envelope or box, wrapped in tissue paper and a plastic bag. Jewelry will be packaged in cotton, a jewelry box, wrapped in bubble wrap, and sent in either a padded envelope or small box.

I can include insurance and confirmation on all packages. Please convo me BEFORE checkout if you would like these options.
Additional policies and FAQs
I happily accept custom orders. I’m willing to work with you to create a design for something you will cherish for years to come.

If you have any additional questions or concerns, please convo me. I will reply within 24 hours.