brownrose

animals, nature, life...

Durham, California · 102 Sales

brownrose

animals, nature, life...

Durham, California 102 Sales On Etsy since 2008

5 out of 5 stars
(44)

brownrose is taking a short break

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Note from shop owner Life happens. This shop is closed temporarily. I will be back! See you soon...

Note from shop owner

Last updated on Sep 11, 2016

Life happens. This shop is closed temporarily. I will be back! See you soon...

Rosemarie Brown

Contact shop owner

Rosemarie Brown

About

Soul and Whimsy

I take photographs of subjects that touch my soul or capture my whimsy. My Etsy shop is a collection of some of those photos.

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Shop members

  • Rosemarie Brown

    Owner, Photographer, Creator

    I am sole owner, creator, and photographer for Rosemarie Brown Photography.

Manufacturers

  • WHCC - White House Custom Color

    Fresno, CA, United States

    WHCC is a high quality photo lab.

  • Bay Photo

    Santa Cruz, CA, United States

    Bay Photo is a quality photo lab.

  • Artistic Photo Canvas

    Venice, FL, United States

    Artistic Photo Canvas provides high-quality, eco-friendly, archival canvas printing.

Shop policies

Last updated on December 29, 2014
Hello and Welcome.

I photograph subjects that speak to me and touch my soul or tickle my whimsy. All my photos are very special to me. I truly hope you enjoy them as well.

I want you to be delighted with your experience in my shop and with your purchase. Please contact me if you are not for any reason.

Thank you. Be well.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I currently accept PayPal, Direct Checkout, and Etsy gift cards. Please note if you pay by e-check through PayPal, that I will not ship until payment has cleared. Thank you for understanding.
Shipping
Purchased items are shipped to the address on your Etsy receipt unless you notify me otherwise.

Photographs:
Photos are printed at a professional photo lab and mailed to me where I check them for quality, sign and date the back of the photo. Turn around time for prints is approximately 3-4 business days. I mail the photos the day after I receive them from the lab. If there will be a delay in shipping, I will notify you immediately. I ship 8x12s and smaller USPS FIRST CLASS and 11x14s and larger USPS PRIORITY MAIL to all US destinations. All non-US orders ship USPS INTERNATIONAL FIRST CLASS. Please note that I cannot be responsible for customs, fees, duties, etc.

All photos are shipped flat and in protective packaging made from recycled materials whenever possible. Insurance may be purchased upon request and is recommended for larger prints.

Thin Wraps, Canvas Wraps, and Wood Block Prints:
Thin Wraps and Canvas Wraps and Wood Block Prints are printed at a professional photo lab. For US destinations, Thin Wraps, Canvas Wraps, and Wood Block Prints will be shipped directly to the customer from the photo lab. Turn around time is approximately 5-7 business days. All non-US orders will be mailed to me first by the photo lab and I will ship them USPS INTERNATIONAL FIRST CLASS. Please note that I cannot be responsible for customs, fees, duties, etc.
Refunds and Exchanges
NEW POLICY
Sadly, because of a few bad eggs, the policies for the entire hen-house have changed.

I want you to be happy with your purchase. If you are not, please contact me and we will work something out. That being said, there are some rules...

Photographs:
1. If the photograph is damaged in transit, please contact me within 5 days of receiving the photo and I will immediately replace the photograph at no additional cost to you.
2. For photos 11x16 and smaller, if upon receiving the photo, you do not like it, please contact me within 5 days and I will happily exchange it for another photograph or offer a refund depending upon the circumstance. A re-stocking fee of 20% of the purchase price will be charged and the original photograph must be returned in re-salable condition.
3. Photos larger than 11x16 are considered a custom order and are not able to be refunded or exchanged. Please, choose carefully.
3. NO REFUND OR EXCHANGE will be made on any size photo because the customer did not realize the listing is for a PHOTOGRAPH. No exceptions. Please, read the listing before making a purchase.

Thin Wraps, Canvas Wraps, and Wood Block Prints:
1. If the Thin Wrap, Canvas Wrap, or Wood Block Print is damaged in transit, please contact me within 5 days of receiving the item and I will immediately contact the photo lab. The photo labs I work with normally offer excellent customer service and I fully expect they will replace the damaged product as soon as possible. Because the Thin Wraps, Canvas Wraps, and Wood Block Prints are drop shipped from the lab, I cannot be responsible for damages. I will work with you and the lab to make sure you are satisfied.
2. Thin Wraps, Canvas Wraps, and Wood Block Prints are considered a custom order and are not able to be refunded or exchanged. Please, choose carefully.
Additional policies and FAQs
I gladly accept custom orders and special requests. I welcome wholesale and licensing inquiries. In fact, I welcome conversations on just about any subject!

All photos larger than 4x6 are signed and dated on the back of the photo in open editions unless otherwise noted. Thin Wraps, Canvas Wraps, and Wood Block Prints are not signed and dated unless requested.

I currently outsource my photos to a professional photo lab. The quality is excellent! Unless requested otherwise, the photos are printed on photo paper with a soft lustre finish and come with a thick white border.

Because of computer monitor differences, I cannot guarantee the colors of the printed image will exactly match those on your screen.

Thank you for taking the time to read this information! Please, contact me if you have any questions or concerns.