yaelhiggins on Jun 25, 2016
Exactly as advertised and arrived quickly.
eeyydd on Jun 8, 2016
Arrived as described, nice quality. Thank you.
Designing and creating unique items using silk and silk ribbon embroidery is my passion!
All of my pieces are designed and created by me, from an inkling of an idea to the finished product. I love working with the beautiful silk ribbons and I get a kick out of exploring new and unusual ways to use them. I also like to experiment with other mediums.
Owner, Maker, Designer
Former interior designer, never happier than when I can be creative either at my craft or in my perennial garden.
Accepted payment methods
- Accepts Etsy gift cards
Etsy's Direct Checkout system that accepts credit cards & Etsy Gift Cards.
I ship once a day Monday to Friday. If I receive the order on a Saturday or on a Sunday then the order goes out Monday unless it's a holiday.
If an item doesn't have your shipping destination in the listing please contact me with your location and I will look into the cost of shipping.
I ship to the address you provide at the time of checkout. Please ensure that your mailing address is up to date. If an item is returned because the mailing address is incorrect, I will require that you pay the shipping cost again before I resend the package.
Estimated shipping time once your item is mailed varies within Canada depending on the mail service to your area.
Estimated shipping time once your item is posted to the U.S. is about 7 to 14 business days depending on the mail service to your area.
Any import duties or taxes imposed by your country will be your responsibility to pay.
Tracking is only provided if that type of service has been requested and the extra shipping charge paid for. Please contact me before you make your purchase and I will provide you with a quote for the cost of shipping with tracking.
Estimated shipping times once the item is posted to your country vary greatly and will depend on the mail service to your area, because of this I cannot give an estimated shipping time.
Any import duties or taxes imposed by your country will be your responsibility to pay. Tracking numbers are not provided.
Please note that the delivery times given by Canada Post are estimates and are not guaranteed, especially around holidays.
If you need your item by a specific date, I will investigate the cost of a quicker delivery service and let you know what it will be.
If you agree to the extra cost, I will adjust the shipping in the listing before you buy it or send you an invoice to cover the additional shipping cost. The additional shipping cost must be paid for before I will ship the item.
Refunds and Exchanges
Please contact me within a reasonable amount of time so we can resolve any dissatisfaction you might have.
All of my items are sent out in sturdy, protective packaging. If your package arrives with the contents damaged contact me immediately and provide a picture of the damaged item.
If you are unhappy with your purchase please contact me.
If it is determined that you will to return the item, it should be sent back in sturdy packaging within 7 days of its arrival at your address.
Once I have received the returned item I will issue a refund less the original shipping cost.
Return shipping costs are your responsibility. If a package is returned because the buyer fails to pick it up at their post office, any return shipping costs charged to me will also be deducted from the refund.
I do not offer a refund on personalized custom orders.
If you do not receive your package within a reasonable amount of time please let me know so we can work something out. Please read my Shipping Policy that outlines estimated shipping times and allow for delays such as weekends, holidays, weather related disasters, customs and other unforeseen acts.