bubblesandcompany

NO REFUNDS on personalized items. We will gladly replace the item with the misspelled word after photos are sent to verify. Please provide us with all the information necessary to complete your project (such as color, size, personalization or anything else). Without all this information you are subject to delays and being dissatisfied with your item.

NO REFUNDS on hair bow products due to the nature of these products and health code regulations. This includes all pacifier holders, hats, hair bows, head bands and hair clips.

NO REFUNDS on custom orders. Most of our items are considered custom since they are painted just for you. Be sure you are satisfied with all the information you have supplied to this shop before purchasing and all your questions are answered.

CANCELLATION POLICY-Cancellations for orders are accepted within 24 hours of ordering only. After 24 we do not accept cancellations. We have started gathering materials and planning your project and your item will not be canceled.

NO REFUNDS on what you may consider "late" arrival of your item. This is for an item you have told us you need it by this date but have not received written permission yet. You must have gotten written permission(convo) from this shop for early arrival of your items. Do not just place this in the "note to Bubbles and Company" at checkout and hope that we'll catch it. We thank you for reminding us and ask that that info is placed there. However, you will need a "convo" to see if we can accommodate your needs. We are a very busy shop and this service may not be available.

If a refund is necessary the following must happen first. You (the buyer) must return the item in its original wrapping and condition to Bubbles and Company. If the item is in it original condition then a refund will be issued less the original shipping charges. Bubbles and Company will not refund until the item is returned.

Our turnaround time is estimated at 3-4 weeks on painted pieces and 2 weeks on accessories. We are very busy at Bubbles and Company. Your order is important to us. We paint and put together items in the order they are received. We put a great deal of time and attention into every item. Our items do take time and are not made in a factory but by our own hands. Patience is greatly appreciated. Customers who are greatly patient and nice might even be rewarded with fabulous discounts. Kindness matters!

Shipping costs are nonrefundable.

Thanks bunches for shopping Bubbles and Company!

We accept credit cards and paypal for payment. Payment is required before work is started.

We currently ship Monday-Friday.

We do not work on the weekends. This is family/friend time. Plus Susie's painting hand needs a break!

Due to the high demand by our etsy customers and wholesale customers please allow time for your product to be created. Etsy customers can expect their items in 4 -6 weeks during normal operating times on our hand painted items. Our accessories will ship out in 2 weeks. However, during the holidays or high volume times this may become longer. This does not include weekends. Please order early during the holiday season to avoid disappointment. Please contact us if this is a concern or a special need.

All packages come with delivery confirmation/tracking.

Once orders are shipped they cannot be cancelled.

We ship USPS. M-F, as soon as your item is ready!!! Shipping costs are for postage, packaging, time, gas, and fees assessed. All other deliveries (such as International orders) please contact me before ordering for a shipping quote. This shop is not responsible for taxes or extra charges which may occur outside of the USA.

Please make sure your address on ETSY is correct. We use that address to send your packages and inaccurate addresses only delay deliveries. You will be responsible for additional postage should a package be sent back unless it was our error.

*********************************WHOLESALE***********************************

Wholesale- Of course! Love wholesale!!! Contact me and let's talk.

*******************COPYRIGHTED PRODUCTS********************

My products have Library of Congress copyright protection. These copyrights are for my bodice shape for the tutu hair bow holders and my fairy on the tooth fairy pillows and dance bags. Please do not copy. I work very hard to protect my property's integrity and Etsy legal supports this shop.

Should you be caught violating my copyrights, these matters will be turned over to the ETSY legal department for their review and subject to being taken down. Please be original and respect the integrity of this shop.