buechertiger

Welcome at Büchertiger Studio & Press

Nottingham, United Kingdom | 190 Sales

buechertiger

Welcome at Büchertiger Studio & Press

Nottingham, United Kingdom 190 Sales On Etsy since 2009

5 out of 5 stars
(85)

buechertiger is taking a short break

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Note from shop owner Büchertiger Supplies is closed right now for a Christmas break. I'll be open again in January. Feel free to drop me a line if you need something urgently.

Note from shop owner

Last updated on Dec 16, 2018

Büchertiger Supplies is closed right now for a Christmas break. I'll be open again in January. Feel free to drop me a line if you need something urgently.

Hilke Kurzke

Contact shop owner

Hilke Kurzke

Reviews

Average item review
5 out of 5 stars
(85)
See reviews that mention:
quality 13 shipping 15 customer service 16
View all 85 reviews

About

Büchertiger Studio & Press

Büchertiger Studio & Press is one of those One-Woman Etsy-Shops from the first days: I make the books, I photograph them, write the description that goes into the etsy listing. It is me who is answering your questions and messages, and it will be me who packs your order and brings it to the local post office.

I founded Büchertiger (it means book tiger in German) in 2007 after binding my thesis by hand, and discovering that I wanted to do nothing but bind books from now on.
Over the years my books changed their appearance a little.
I started out making mostly blank books (and some art), and by now I make mainly art (and some blank books).
I also teach bookbinding in person, in online video classes and through written tutorials.

My second shop Büchertiger Supplies (http://buechertigersupplies.etsy.com) grew bigger than this here in the meantime. There I am selling bookbinding and art materials that I found hard to find when I started out, and hope others enjoy them and find a way into the world of bookbinding, too.

My studio moved three times since its first beginnings, and I just recently moved with Büchertiger from the tiny attic space (that you can still see in the pictures) into a more spacious refurbished old wash house.
But through all changes, one mission remained the same: I want to bring beautifully bound books and beautiful papers into the hands of everyone. Because your art and your writing deserves the best materials.

Shop members

  • Hilke Kurzke

    Owner, Maker, Designer, Photography And Everything Else

    Hi, this is the woman running Büchertiger Studio & Press. I am a mostly self trained book artist, bookbinder, writer, and printmaker. In my art I explore the book format and investigate what a book can be.

  • Hilke Kurzke

    Owner, Maker, Designer, Photography And Everything Else

    Hello, I am Hilke, the woman running Büchertiger Studio & Press. I am a mostly self trained book artist, bookbinder, writer, and printmaker. In my art I explore the book format and investigate what a book can be.

Shop policies

Last updated on July 24, 2018
I believe that good craftmanship should always be the foundation on which interesting ideas and interesting design choices can then be built. Not the other way around.
All my journals are designed to hold up to daily use, and to last for a life time (and longer). Used materials and the binding techniques are selected to insure that the books open and close, stand on the shelf or being carried around in your bag with as few stress on the integral parts of the binding as possible.

Learn more about me and my work on my homepage:
http://kurzke.co.uk

or see some work in progress on my blog:
http://kurzke.co.uk/blog

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Despite my aim to only ship and sell work that is well done, it can happen that something escapes my attention. - After all, we are all only humans. In that case you do have the right to complain about your book and give it back or ask for a fix.

If you are dissatisfied with an item please contact me so that we can discuss a refund. I treat all of my goods that reach me through the mail as returns. However, please do contact me before sending your items back. It makes things so much easier and clearer for everyone. Generally I'll take back my works as long as
a) you contacted me within 14 days after reception (or the items reached me within 14 days after shipping it out)
b) you ship according to my instructions
c) they reach me in the state I sent them to you. (That means, I won't take a book back in which you already wrote, your child scribbled, if a page is ripped out, something was glued to it, or the like. This is not about how the post treated the package, but you do have obligation to package reasonably.)

If you are within the EU I will refund all of your costs, including shipment and return shipment if you have reason to be dissatisfied with the quality of the product.

If you are outside the EU, the return shipment (which you paid in your local post office) unfortunately is not refundable, but I will refund everything you paid to me if you have reason to be dissatisfied with the quality of the product.

EXTENDED REFUND POLICY:
If you want to give your item back for any other reason: simply because you have changed your mind - it happens to the best of us -, any reason other than a lack in quality: In that case you can still contact me, cancel your sale within 14 days, and after doing so send the item back according to my instructions. If it reaches me in the state I sent it to you (see above; this is not about how the post treatsyour item) I'll refund the purchase price of the product including shipping costs (if part of a larger delivery this can be tricky to work out, but we'll find a way), but will not refund return shipment costs.

In particular you can cancel all purchases free of charge if you do so before it goes into the mail.

IMPORTANT:
Custom made items are excluded from the extended refund policy.
That means, you have of course still the right to receive a fix, refund or replacement for items that lack in quality, but you may not give them back just because you don't want them anymore.

CANCELLATIONS:
I do accept cancellations as long as they are made before it goes into the mail. Once it's send off, it will have to got he way of returns.
Payment
(1) I accept payment through PayPal and major debit and credit cards as well as Etsy Gift Cards. If your bank account is located in the UK I also accept Bank Transfers and cheques. For the time being, I disabled this option for automatic selection since many customers accidentally chose this option. If you want to pay via cheque or bank transfer, please write me a message.

(2) Items get sent after I received your payment.
Etsy works such that you cannot finalize your purchase without starting the payment process, but sometimes it takes a while until payment gets through. I will only see your order (and consequently will only ship your order) after payment has been cleared in full.

(3) Should your purchase have been by mistake or contain false information, incorrect shipment information in particular, please contact me immediately so that I can change the information or cancel the sale.
If a package is undeliverable due to an inaccurate shipping address provided by the buyer, or if a package is unclaimed by the buyer, I cannot be held responsible. The buyer will therefore be responsible for the cost of (re-)shipping the package in this case.

(4) If your items get shipped to a destination outside the EU, customs may be due. They have to be paid at your country's tax office, and vary with the destination. I have no control over them, and they are your responsibility.
Shipping
(1) I usually send out ready made items 1-3 business days after I received your payment.

(2) Items are send via Royal Mail. I will inform you when your items get into the mail, and let you know the tracking data if applicable.

(3) If your items get shipped to a destination outside the EU, customs may be due. They have to be paid at your country's tax office, and vary with the destination. I have no control over them, and they are your responsibility.

Furthermore you have to make sure that you are allowed to import the items you purchase. I cannot be held responsible for items held by customs.
If you have questions or doubts about importing items, you are welcome to contact me, and I will try to help you to figure it out.

(4) Usually I ship out in new container boxes or envelopes. But I also recycle as much packaging material as possible and sometimes sent out orders in used or handmade boxes. Filling material is usually re-used packaging material and might be paper or plastic. If you have preferences regarding packaging material, please let me know via convo or during checkout.

(5) I carry the risk of the item being lost on the way. Meaning you get a full refund for items which do not reach you. All delivery times that I give you at the time of dispatch are estimates, and it takes longer until Royal Mail (and therefore I) regard a parcel as not-delivered. Do contact me immediately, though, if you have any concerns about something not reaching you, and I will then walk you through all steps.
All claims regarding non-reception must be made within five months after you placed your order to be eligible for a refund.
Additional policies and FAQs
All items are made in a smoke-free surrounding.

I live with two cats, but my workshop and studio are in a separate building where they don't enter.

Would you like a guarantee with your book?
I am sure my books will hold up to a lifetime on the shelf or in personal use. If you want a written guarantee with your book, let me know, and we will discuss the details.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. PERSONAL INFORMATION THAT I COLLECT

IN SHORT: I need to know what to send to who to process your order.

IN DETAIL (official policy): To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly through convo or during checkout.

2. WHY I NEED YOUR INFORMATION and HOW I USE IT

IN SHORT: I need to know what to send to who to process your order. I also retain this information to fulfill my legal obligations for example toward tax authorities.

IN DETAIL (official policy): I rely on a number of legal bases to collect, use, and share your information, including:
* as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
* if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
* as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services: I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use: I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. The THIRD PARTIES with whom I share personal information

IN SHORT: Essentially the delivery company has to know where to deliver your package, so I'll have to tell them.

IN DETAIL (official policy): Information about my customers is necessary to conduct my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

ETSY. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
DELIVERY COMPANIES. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
BUSINESS TRANSFERS. Should I ever I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
COMPLIANCE WITH LAWS. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others (e) to prove my work status with British Authorities.

4. TRANSFERS OF PERSONAL INFORMATION OUTSIDE THE EU

IN SHORT: I don't transfer your data, but Etsy ma. Check their policy for what they do with your data.

DETAIL: I do not myself store and process your information through third-party hosting services in the US and other jurisdictions. However, Etsy sends me Email containing your order, which is stored on my email server. As a result, your personal information could be transferred by Etsy to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. Please have a look at Etsy's Data Protection Policy for more detail.

5. YOUR RIGHTS

IN SHORT: If you are concerned, contact me.

DETAIL (official policy): If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

ACCESS. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
CHANGE, RESTRICT, DELETE. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
OBJECT. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
COMPLAIN. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

HOW TO CONTACT ME

For purposes of EU data protection law, I, Hilke Kurzke, am the data controller of your personal information. If you have any questions or concerns, you may contact me via etsy convo or at contact [!at] kurzke.co.uk. Alternately, you may mail me at:

Hilke Kurzke, 9 Bridge Road, Nottingham, NG8 2DG, UK