BuggaLove

Unique Nursery Decor & More

On Etsy since 2008

BuggaLove

Unique Nursery Decor & More

499 Sales

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Jessica

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Jessica

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quality 19 shipping 57 customer service 43

Shop policies

Last updated on February 25, 2011
Hello! Thank you for reading BuggaLove's policies! Please see my other shop ALaineDesigns.Etsy.com for additional feedback. I have been an Etsy seller since March 2007 and you can feel confident in your purchase from me!

Please feel free to convo me with any questions. Good service is of utmost importance to me.

Accepted payment methods

Returns and exchanges
BUGGAPPAREL:
For BuggApparel, I will exchange your item if for some reason the garment is deemed defective. Item must be unworn and unwashed and returned to me within 7 days of receipt. You must contact me with your concern and reason for return request. An exchanged item will be sent when I receive the garment back. Return shipping costs are responsibility of the buyer.

WOOD WALL LETTERS:
Wood wall letters are custom made and are not eligible for refunds, returns, or exchanges. All letters are sent with insurance.

BUGGA MOBILES:
Pre-made Bugga Mobiles may be exchanged. Shipping costs will not be refunded and item must be returned to me, intact, at the buyer's cost within 7 days of receipt. All Bugga Mobiles are sent with insurance. If you have a loss or damage claim, please let me know and I'll assist you with USPS in any way I can. Custom mobiles are not returnable.

If you would like a refund/return for some reason instead of an exchange please contact me to discuss.
Payment
I only accept Paypal for payment and would like to request immediate payment on all orders. I will try to work with you if a delay in your payment occurs. Please communicate with me frequently should there be a delay in payment. Please note, Paypal will accept credit cards even if you do not have a Paypal account.
Shipping
SHIPPING TIMES:
For any custom nursery decor, my time line will vary. Out of stock items will typically be listed in my shop announcements and may delay your order. I will let you know what my current timeline is when we are discussing the details for your custom order. I do try to keep my time line updated in my shop announcements.

Any pre-made item, as well as BuggApparel, will be shipped within 3-5 days of payment receipt. If there is a delay for any reason with your order, I will contact you immediately.

SHIPPING COSTS: My shipping costs include the shipping materials and shipping costs. I always use delivery confirmation on packages within the US via Paypal.

If you are an international buyer, I will be putting the retail value of the items on the customs form. You will be responsible for any duty on your purchase.

SHIPPING METHODS:
For Wood Wall Letters, domestic orders will be sent with delivery confirmation and insurance. For international orders, I will be using Global Priority so that I may purchase insurance for your order. I have done my best to accurately estimate shipping costs based on the USPS website, weight of the items, and cost of my shipping materials.

BuggApparel is sent USPS first class for both domestic and international orders. Insurance is not included. If you need your BuggApparel faster, please request an upgrade for your shipping. There will be a small fee to cover the difference between first class and priority shipping.

Bugga Mobiles will be sent domestically with delivery confirmation and insurance. International orders will be sent Global Priority with insurance.

SHIPPING ADDRESSES:
If your PayPal address and your Etsy address do not match, please indicate in your "notes to seller" which address you prefer to have your item shipped to. I will default shipping to a confirmed Paypal address.

If your item has been purchased as a gift, I will ship directly to the recipient. Please let me know if you would like a gift tag included with a short message from you!
Additional policies and FAQs
COMMUNICATION: I LOVE communication. I am a convo friendly seller.

GIFTS: If your purchase is a gift, I would be happy to include a gift tag with a short message from you! Please include this information in your "notes to seller" upon purchase.

SPECIAL NOTES: My home is smoke free and and we do not own any pets.

SALES TAX: PA residents will be charged 6% sales tax on all purchases except for BuggApparel. Please wait for adjusted invoice reflecting the sales tax if you are a PA resident before making payment. Thank you!