BugsAndMonsters

Handmade stuff from a genuine crazy person

South San Francisco, California 541 Sales On Etsy since 2009

0 out of 5 stars (291)

BugsAndMonsters

Handmade stuff from a genuine crazy person

South San Francisco, California | 541 Sales

0 out of 5 stars (291)

Shop owner

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541 Sales
932 Admirers
 
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    BugsAndMonsters

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    BugsAndMonsters

    Announcement    What News!?!
    Bugs And Monsters works a "real job" now. I still have some odds and ends and still make art. Expect some original art and hobby stuff :)


    I am obligated to mention that I have another shop, CogsAndMonsters.etsy.com, which is empty, but now you know!

    Thanks for stopping by!

    Announcement

    Last updated on Jun 22, 2018

    What News!?!
    Bugs And Monsters works a "real job" now. I still have some odds and ends and still make art. Expect some original art and hobby stuff :)


    I am obligated to mention that I have another shop, CogsAndMonsters.etsy.com, which is empty, but now you know!

    Thanks for stopping by!

    Reviews

    No reviews in the last year
    See reviews that mention:
    quality 9 shipping 55 customer service 25

    • Carol on Jan 7, 2015

      5 out of 5 stars

      The mugs were nicely painted & were gifts that were liked & enjoyed.

    • acetylene on Oct 16, 2013

      5 out of 5 stars

      I ordered this custom oversized cup as an anniversary present to surprise my boyfriend, as he bought one similar to it but lost it awhile ago. The seller didn't have any cups the size I wanted when I ordered, but was super friendly and accommodating, and went out to find one that fit my needs. It was extremely reasonably priced, but sadly the handle of my cup broke off during shipping and it arrived in pieces. There was plenty of bubble wrap in the box it came in, so I guess the mail carriers were just rough with my package. I don't think this is the seller's fault at all, but if I order something like this again I will probably ask if I can pick it up in person, since I live close enough to attend events where she has a booth.

    • Anonymous on Jul 26, 2013

      5 out of 5 stars

      nice!

    • Anonymous on Jul 2, 2013

      5 out of 5 stars

      This teapot was a gift for a friend. She adores it! The artwork is perfect!

    • Anonymous on Jun 18, 2013

      5 out of 5 stars

      So cute! got it for a friend. shipped quickly and she loved it!

    Shop policies

    Last updated on July 5, 2013
    Welcome to Bugs and Monsters! Your place for creepy crawlies of all kinds :3

    All of my policies are fairly negotiable. If you have a special request or would like international shipping, do contact me.

    I check my computer regularly, but not everyday. It may take a day or two before I reply to any message. Please be assured that I am not ignoring you - I am just that busy XP

    Accepted payment methods

    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    I'm willing to do exchanges and refunds, but I will not refund shipping costs. Refunds will be given after I have received the item. It must be in it's original condition. I'll only take a refund for the month or so after you've received the item.

    If for some reason you never receive an item or if it is damaged, please let me know and we'll work something out. Damaged items can potentially be fixed, or some amount of refund may be in order. I may request a picture of the damaged item.
    Payment
    I take payments only through Paypal and credit card!
    Shipping
    I use ye olde first class and Priority mail for shipping unless otherwise noted. If you'd like something a bit nicer, let me know. Items will be shipped upon Paypal confirmation.
    Shipping times can be a bit variable, but mostly items are shipped out within about a week. If it seems to be taking a while, send me a note, and I'll let you know what's going on!

    ATTENTION CALIFORNIA SHOPPERS: It is usually significantly cheaper for me to mail Priority packages to California addresses. You will probably be refunded a few dollars.

    ATTENTION INTERNATIONAL SHOPPERS: If you are an international customer and want an item, send me a convo. I use first class international shipping which may take a while to get there. I will not state incorrect information on a customs form, and I am not responsible for customs fees.

    I will ship to the address listed on your Etsy order form if it is different from the one listed by Paypal unless otherwise notified. Please make sure this is the correct name and address.
    Additional policies and FAQs
    DISHWASHING: Unless otherwise stated, all my hand painted dishware is dishwasher safe. The paint is thermo-hardened (which means cooked onto the cup). It is not as strong as a glaze, but if treated nicely (eg top rack, non-abrasive scrubbing), it should last just as long.
    Also, the painted ceramic and glass should not be cooked in the oven.
    Enjoy!

    ALLERGENS: I do live with a dog, but he is not allowed in my work room. If this is a concern, let me know, and we can try to work something out.

    I'm pretty willing to negotiate shipping, refunds, and payment. I would like to think I'm a reasonable person ;)