bugshugs

If you feel the item you receive was not accurately represented by the item listing and photos, please feel free to contact me so that we may come to a reasonable solution. We must be notified within one week of receiving item, and item MUST be returned in original, unused condition. We will not reimburse for shipping costs.

I am NOT responsible for damages after the item leaves my hands. If you feel you need to purchase insurance, please do so, but really, most customers have had fine results with USPS service.

I accept only Paypal payments at this time.

If I don't receive payment within 2 business days of order, I will cancel your order. I will only accept cancellations if I haven't shipped yet.

I ship only after Paypal has confirmed receipt of payment, usually within one business day of your order if it is a ready-made item. If I can't ship it within 1 business day, I will contact you via your paypal email address. If you have a custom order, we will be in touch anyway via email, so I will let you know when to expect the item.

I ship via USPS first class, which is reflected in my shipping rates. If you need a different option, convo me for a quote. I DO combine shipping, but you must wait for a combined invoice or no savings can be had!:( Just let me know when you are done shopping, and I can adjust the total for you.

PLEASE NOTE: I am NOT responsible for any items once they leave my hands. If you prefer to purchase USPS insurance, that is an option I leave up to you.