buluchu's Shop Policies
Buluchu provides quality locally made handcrafted bags and homewares. All of the items are designed and made in house in our studio in San Francisco Bay Area, California.
I accept credit cards and paypal.
7.5% California State Sale Tax will be charged on all orders shipped to California address.
Items are usually shipped within 7-14 business days upon receipt of order, although I will try to ship it asap once I finish making your order.
Most items are shipped via USPS Priority Class Mail.
Small item might ship via USPS First Class Mail.
I do not refund for lost, unclaimed, or undeliverable packages.
I am not responsible for any duty charges that may incur.
Refunds and Exchanges
If you are unhappy with your purchase, I am always glad to accept it for return or exchange in it's original, unused condition, within 30 days from the date of purchased.
For all return or refund, shipping (with tracking) charges are covered both ways by customer. A soft copy of the shipping receipt is needed.
For exchange, buyer needs to ship the product back to me "with tracking." Once I receive the product, I will ship your exchange product to you. Only one exchange is allowed per purchase.
Discounted items, sale items, custom orders and international orders are final sales and nonreturnable.
For all foreign (countries outside U.S.) orders, other fees, taxes, and customs duties are NOT included in the shipping price, and are your responsibility.
Additional Policies and FAQs
Please feel free to email me for any question =)
Last Updated April 17, 2015