BumbleBeeDesigns

- I offer returns for any reason within 14 days of you receiving your finished product for a full refund of the price of the item, with the cost of the initial shipping cost subtracted. Any return shipping costs are paid by the buyer. A full refund will be provided to you once the item is received in an unused condition and arrive back safely, not worn & undamaged. Please contact me if you want to return your product and we will work out the specifics.

- I take no responsibility for parcels lost in the mail if you have not upgraded to an insured shipping order. However, I ship all items with a very reliable post service provider, and lost parcels are rare. In case of a lost parcel I ask you to send me a convo and we will work out a solution.

Bumble Bee Designs accepts credit cards, Etsy gift cards as well as PayPal - choose the one that is the most comfortable for you!

I will never ship an item before I receive payment, and if I have not received the payment within 72 hours of the purchase the order will be considered cancelled. If you would like and item but need to wait for pay day that is fine please contact me and we can work it out. If you have made a purchase by accident then please contact us as soon as possible. Once the item is shipped you are no longer able to cancel the item.

Please note - Bumble Bee Designs is based in Australia

- Shipping costs and times depend on what country you live in I post as soon as possible but then it is in the hands of the shipping carriers and I have no control over it. Parcels are shipped through Australia Post and we ship internationally. Please note that any parcels shipped to countries outside of Australia can take 4-5 weeks if there are delays with the shipping companies.

The shipping price is always as low as I can make it, and includes postage, handling and packaging. If you would like to upgrade your shipping to an insured parcel or a parcel with a tracking number please contact me through the Etsy Convo service and we will work out the extra cost to you and the specifics.

- Any customs fees that may be applied to your parcel is to be paid by the buyer. I am responsible for ensuring that all required and correct paperwork is enclosed to your parcel.

- Items sold in the Bumble Bee Designs shop are handmade, and not one item will be a complete copy of another. I sew the buttons on securely but I recommend checking they are secure before putting them on your child each time.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through bumblebeedesigns.etsy.com This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy.

To fulfill your order, you must provide me with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may provide me with additional personal information (for a custom order, for example), if you contact me directly.

I need to collect and use and share your information to fulfill your order, to settle disputes, or to provide customer support; to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use. I keep your data for 5 years stored on Etsy.

I share your personal information for very limited reasons and in limited circumstances. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use. I engage delivery companies to perform functions and provide services to my shop and I will share your personal information with these third parties, but only to the extent necessary to perform these services. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others. I don't rent or trade email lists with other organisations and businesses.

Information about your use of this site is shared with Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. I do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. I do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

You are entitled to view, amend, or delete the personal information that I hold. If you have any questions or concerns, you may contact me, Pietrina Falla at bumblebeedesignsboutique [!at] gmail.com
Phone: +61 0414264953